We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cross Keys Hotel

Save
Traveller (33)
Room & Suite (7)
Family and Play Areas (1)
You may also like
See all
Nearby Hotels
Overview
  • Excellent44%
  • Very good31%
  • Average14%
  • Poor8%
  • Terrible3%
Travellers talk about
“town square”(19 reviews)
“key fob”(4 reviews)
“fish and chips”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (357)
Filter reviews
356 results
Traveller rating
151
110
52
29
14
Traveller type
Time of year
LanguageEnglish
151
110
52
29
14
Show reviews that mention
All reviewstown squarekey fobfish and chipsmain courseevening mealpiefirst classwithout exceptionhotel is situatedan overnight stayscottish borderspublic areasnice roomlarge bathroomwedding venuekelso racesthe ground floor
FilterEnglish
Updating list...
1 - 5 of 356 reviews
Reviewed 3 days ago via mobile

I recently stayed at the Cross Keys overnight, to judge at the local Championship Dog Show. From the time my friend & I checked in,staff were friendly and attentive. The building, although been standing for quite some years,was in good order, well decorated in a...More

Thank Yvette T
Reviewed 4 days ago

Enjoyed a lovely evening here at a friends birthday party, it was held in a private room, beautifully laid out. The staff did very well, there was a dog show being held in the town, lots of extra customers for dinner. We had pre chosen...More

Thank Liz H
Reviewed 4 days ago via mobile

Had family from the Isle of Man visiting and thought we’d take them to the cross keys for lunch. Certainly don’t think we will be back again, party of 5 - 4 meals adequate but nothing to write home about, the 5th meal, a ham...More

Thank Caroline B
Reviewed 1 week ago via mobile

Stayed as a couple with 13 year old son in a family room. The room itself was pretty spacious with sofa tv, table & double bed in one room with separate room with two single beds & sink. There is a notice to say that...More

Thank Del_T_10
Reviewed 3 weeks ago

The hotel lacks character for such an imposing building right in the centre of the town. Staff are very good but the restaurant food was poor and the room I had was very dated and uncomfortable. Definitely not be staying again.

Thank MandM5960
View more reviews
Most Booked Properties in Kelso
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Free Parking
Hotel Amenities
Meeting Rooms
Banquet Room
Breakfast Available
Room Service
Free Parking
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$98 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$98 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (33)
Room & Suite (7)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
shazzy43
7 August 2017|
AnswerShow all 3 answers
Response from ropebeach | Reviewed this property |
Sorry, shazzy43, I've no idea why the hotel has had 12 head chefs in two years. I only stayed for one night as I was visiting a friend and had no complaints about the food, been once before years ago for a meal only. My... More
0
Votes
illy66
3 August 2016|
Answer
Response from andypandy89 | Reviewed this property |
Yes. You use the key fob to your room to operate it.
0
Votes
illy66
3 August 2016|
AnswerShow all 2 answers
Response from Ian L | Reviewed this property |
Yes
0
Votes
Room Tips
"We did not stay in the hotel only visited for Sunday lunch"
Read review
"Rooms quieter at the rear."
Read review
"Singletons are generally placed in what obviously been a utility room but none the less comfortable"
Read review
"Rooms at the front have a view out over the town square"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing