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The Crown Hotel

102 Queen Street, Newton Stewart DG8 6JW Scotland
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Traveller (25)
Dining (23)
Room & Suite (13)

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About

#2 of 5 hotels in Newton Stewart
Location
Cleanliness
Service
Value
The Crown Hotel boasts 15 en-suite rooms all with their own tea and coffee making facilities and colour televisions. Our rooms range in capacity with single, double, twin and family sized rooms available. Our recently refurbished Restaurant and Bar areas have exciting menus with Daily Specials and a fantastic, lively atmosphere We can also cater for special dietary requirements including vegetarian, vegan, gluten and dairy free. The Crown Hotel is situated in the picturesque market town of Newton Stewart, in the heart of Galloway, south west Scotland. This area is becoming well-known for the outstanding beauty & variety of its natural landscape and for the growing opportunities for outdoor pursuits, from golf and fishing, to bird-watching and hill-walking, and most recently for the new 7-Stanes mountain bike trails in the nearby Galloway Forest Park.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Hiking
Billiards
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Meeting rooms
Wifi
Restaurant
Breakfast available
Complimentary tea
Kids' meals
Special diet menus
Darts
Fishing
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Ironing service
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Room features
Housekeeping
Room service
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
290Reviews4Q+A27Room tips

Reviews
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Diane D wrote a review Jan 2024
Ulverston, United Kingdom46 contributions39 helpful votes
7 of us stayed at the Crown for 2 nights and could not fault it. The staff are exceptional (especially the Bar Manager and the lady who serves breakfast) and nothing is too much trouble. They are all multi-tasking and are often doing more than one role. The food was also very good and nice to have home-made rather than hotel chain fast food. Well done to all the team at the Crown and thanks for a great New Year.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Close to beautiful walks and the red deer park
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ryanscott015 wrote a review Nov 2023
Largs, United Kingdom1 contribution
I stayed at the Crown Hotel for one night for work earlier this week. From the moment I checked in the service was outstanding. I had an evening meal within the bar. The staff were friendly, efficient and the food was exceptional. The hotel has a lovely atmosphere and the locals were great too. The room was clean well stocked with everything you need. In particular I was impressed with the amount of tea/coffee making supplies provided which for someone with a sweet tooth such as myself made my experience that bit better. The pre ordered breakfast was fantastic and the service from staff was once again excellent. I travel a lot with work and found the experience at this hotel was better than I've received in most hotels. - Thank you for a wonderful experience, ill be back.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sinead Farrell, Owner at The Crown Hotel
Responded 7 Dec 2023
Good afternoon, Thank you so much for your review it really has given us the boost we all needed in this quiet period. I have stuck the review up on the staff notice board and everyone is very happy with your kind words. I am over the mood that you enjoyed your stay here with us including all your meals and that the staff were attentive and efficient. Looking forward to having you join us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Davina Smith wrote a review Nov 2023
3 contributions1 helpful vote
Forget this place ,rang up to arrange a meal for 3 in the to restaurant and was told no problem. We got there well dressed and found the restaurant closed, only the doing bar meals. The place had 2 guys in work clothes did not appreciate this but decided to stay that is until I asked for a draft beer and was told they are all off only bottles. So I said to the obviously not to bright bar man but they are more expensive, he said no, the bottles were cheaper, I said no they are not. So I said the bottles may be cheaper per bottle but you don't get a pint. He was lost with this, so if you want a meal in the restaurant and want draft beer this is not the place to go
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Date of stay: November 2023
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sinead Farrell, Owner at The Crown Hotel
Responded 22 Nov 2023
Good Afternoon, I am disappointed that you did not enjoy your evening here with us at The Crown Hotel. As luck would have it, on the night you joined us there was a gas leak and unfortunately we could not run the draught beers with the gas unplugged. The bottles of beers suggested by our staff was their way to try and fix the problem and make the evening as pleasant for you as they could. We also only serve meals in the bar during the week in the month of November as we are a little quieter. We find the bar setting more intimate with the fire roaring and our staff can ensure this way that your needs are met with ease. A large restaurant that usually seats over 100 people doesn't have the same warm and welcoming effect when you have a couple of tables scattered over a large space. Our staff here at The Crown Hotel are always happy to go over and above to try and make everything pleasant and enjoyable. I am disheartened that you have referred to a young impressionable member of staff dealing with the public and trying their best on an already stressful night as 'not too bright.' I can only apologise for your evening and hope you consider joining us again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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William R wrote a review Sept 2023
Northwich, United Kingdom144 contributions47 helpful votes
Where do I start? On arrival there was no one at the reception desk but there was a bell and I rang this several times before starting to tour the ground floor. I went into the empty bar and empty restaurant and called out to try to attract attention. Eventually I pushed the kitchen door open and called in there. Someone came out and was followed by another who told us where to park. We then took lunch in the bar and, after that, checked in. We were told that our room was upstairs and was number 9. We took our luggage up and opened to discover the smallest room we have ever found and certainly not one of the 8 rooms illustrated on the hotel's website. This room had a small double bed. It had a small wardrobe containing 3 hangers! The bathroom just about managed to accommodate the necessary furnishings. The bath was seriously chipped and the bath panel severely cracked! There were no tissues and no beakers. We thought to make the best of it and decided to rest after our 4 hour journey. As we dropped off there was the most horrendous noise to awaken us. This was the extractor fan from the kitchen. Under normal circumstances we could have closed the windows but, on a very hot day and in a very small room, this was not an option! It really was unbearable and we got up to go out. We alerted staff to our concern and were told that all rooms were booked and we could not be moved. As a parting shot, we were told we could have a drink at the bar! The fan stopped at 9.00 pm and we were able to open the windows and, eventually, get to sleep. After having been out on our second day we returned to find that the bed had been "made" but the undersheet had not been smoothed out, the bin had not been emptied and there were neither tea nor biscuits replenished. The next day the bin was emptied and refreshments replenished but the undersheet still needed to be straightened! This hotel would have scored less than 2 on every aspect of the scoring on Four in a Bed! On leaving I thought I would give the receptionist the courtesy of sharing my feedback prior to my submitting it. There was no one on reception on my departure!
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Date of stay: September 2023
Location
Service
Trip type: Travelled as a couple
Room Tip: Don't accept room 9!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sinead Farrell, Owner at The Crown Hotel
Responded 22 Nov 2023
Good Afternoon, It is with great disappointment to have received your review. i will try and address all your comments. During the day we have a day manager who oversees the reception area but also has various different duties throughout the hotel to cover then for the evenings our restaurant and bar managers cover the reception area. They would have welcomed you once they had finished their other duties as the staff are hard-working and complete tasks over and above what is asked of them. The rooms illustrated on our website are the rooms within the hotel, we find room 9 fantastic and cosy, and if you required more coat hangers staff would've been more than happy to assist with this request as well. We do run our evening meals from 5:30pm in the evening with our last tables being able to book in at 8:30pm. We are a busy restaurant throughout the year and this means we accommodate a number of people from the town and neighbouring area for evening meals. If you had asked about the fan a member of staff could've told you it would be turned off after our evening service had finished. I can only apologise for the small details you have put in your review and hopefully if you ever find yourself staying with us again or joining us for a meal we can show you the service we produce day in and out to ensure all customers and residents are happy.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chrysalis66 wrote a review Aug 2023
12 contributions6 helpful votes
6 friends ate here. 2 had steak and ale pie that was sooooo tasty. They gave us a little taster. 3 had chicken stuffed with black pudding and I had sea bass with prawns. Service and food was excellent restaurant quality. Staff were friendly and helpful. Light and airy atmosphere and decor was pleasing.
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Date of stay: August 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sinead Farrell, Owner at The Crown Hotel
Responded 23 Nov 2023
Good morning, Thank you so much for your review, our chefs here are very happy you enjoyed your meal. I am glad all our staff were pleasant and welcoming. Hopefully have you join us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tracey wrote a review Jul 2023
Durham, United Kingdom77 contributions30 helpful votes
Long weekend in D&G, we booked a table here for the Friday, Saturday and Sunday nights. We have 3 dogs which were made welcome, as were we. The staff kindly gave us a quiet corner table so the dogs could settle without bothering any other diners. The staff are lovely (Chelsea looked after us for the first 2 evenings), the food is great and the restaurant itself is smart+ clean. A good choice on the menu + presented well. Will definitely dine here again when we're back next year.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sinead Farrell, Owner at The Crown Hotel
Responded 23 Nov 2023
Good morning, Thank you so much for all your kind words, it is appreciated. I am glad the staff here were accommodating of all the customers needs (including your dogs). We look forward to seeing you again next year!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tim K wrote a review Jun 2023
Wilmslow, United Kingdom17 contributions6 helpful votes
Lovely traditional Pub Hotel. Looked after 2 cyclists really well storing our bikes inside. Friendly service and a light, airy restaurant where we had a very nice meal. Staff throughout were really helpful. Nice room.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sinead Farrell, Owner at The Crown Hotel
Responded 23 Nov 2023
Good morning, This is fantastic news, I am glad you enjoyed your time here with us at The Crown Hotel and the staff were all helpful. Hopefully have you join us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Janice M wrote a review May 2023
Stranraer, United Kingdom21 contributions9 helpful votes
We were 29 people on a church outing for lunch at the Crown. The food was lovely and the staff so friendly and helpful..I had to cancel meals at the last minute but it was no trouble at all. There was plenty of choice. I had the curry which was delicious. Everyone else enjoyed what they had picked.
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Date of stay: May 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sinead Farrell, Owner at The Crown Hotel
Responded 23 Nov 2023
Good morning, Thank you so much for your kind review, we really appreciate your feedback. I am glad you found everything here accommodating and I am very happy you enjoyed your meal. The chefs here at The Crown Hotel always love positive feedback. Hopefully have you all join us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mrsbean123 wrote a review May 2023
30 contributions20 helpful votes
A little Gem. We stayed at the hotel whilst looking for a property in the area, The breakfast was just wonderful, the evening meal perfect and the staff excellent. We have been back for evening meals since and it’s always excellent we definitely recommend this hotel.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sinead Farrell, Owner at The Crown Hotel
Responded 23 Nov 2023
Good morning, I am over the moon you found all aspects of the hotel so wonderful. The staff here at The Crown Hotel work over and above to ensure the best experiences all round and I am so glad this is what you found when you stayed. Thank you so much for returning for evening meals and we will hopefully see you again here soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sharon wrote a review Apr 2023
Manchester, United Kingdom191 contributions103 helpful votes
Excellent all round. The staff are lovely, very friendly, we were made to feel welcome straight away. Clean and tidy, everything as advertised. Chef is spot on both evening meal and breakfast spot on, definitely won't be needing lunch! Can't be complimentary enough.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sinead Farrell, Owner at The Crown Hotel
Responded 23 Nov 2023
Good morning, Thank you so much for your kind review and fantastic compliments. It is fantastic to have such brilliant reviews for all our staff members throughout the different aspects of the hotel. I am hopeful we will see you again soon for another stay here at The Crown Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£105 - £111 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomScotlandDumfries and GallowayNewton Stewart
NUMBER OF ROOMS
15
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE CROWN HOTEL - Updated 2024 Reviews (Newton Stewart)

Frequently Asked Questions about The Crown Hotel
Which popular attractions are close to The Crown Hotel?
Nearby attractions include The Museum, Newton Stewart (0.5 miles), Newton Stewart Cinema (0.3 miles), and Wild Goat Park (0.5 miles).
What are some of the property amenities at The Crown Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Crown Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Crown Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Crown Hotel?
Conveniently located restaurants include Brew Ha Ha, Riverbank Restaurant, and Restaurant @ Creebridge House Hotel.
Is The Crown Hotel located near the city centre?
Yes, it is 0.1 miles away from the centre of Newton Stewart.
Are pets allowed at The Crown Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Crown Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to The Crown Hotel?
Many travellers enjoy visiting Torhouse Stone Circle (5.5 miles).