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The Urr Valley Hotel

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473 Reviews from our TripAdvisor Community

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Showing 473: English reviews
Bonnybridge, Scotland, United Kingdom
Reviewed 2 weeks ago

We stayed for one night as we were attending the Murder Mystery event. The event itself was once again superb, we had attended the previous year also. The actors were amazing. Arriving mid afternoon we were immediately shown to our room by a member of staff as the owners, and two friends, sat in the entrance area drinking. We were...

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3Thank Fiona W
Telford, United Kingdom
Reviewed 28 October 2016 via mobile

Lovely friendly staff nothing is too much, 2 beautiful dogs always there to welcome you back, big food portions fresh and cooked lovely! Big clean rooms, beautiful views! Got given a tour of the building and told about the history of it, cant wait to go back

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1Thank missbee1411
northumberland
Reviewed 22 October 2016 via mobile

We booked a three night break here last week. After reading some of the reviews l was a bit apprehensive but they were not needed we were greeted by the owner and her two dogs,our room was huge four poster bed and two singles a huge 40" tv and a very large shower room the heating wasn't on but l...

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1Thank maureenr21
Leics
Reviewed 9 September 2016

Stayed here for 2 nights at end of a weeks break in Scotland was going to cancel to be honest due to previous reviews but glad we didn't the owners made us very welcome as did their delightful two dogs nothing is too much trouble for them along with the fantastic waitress. Yes it is work in progress and still...

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2Thank KandDLeics
Liverpool, United Kingdom
Reviewed 24 August 2016

stayed just one night. Enormous room with chairs and table. Owners great and were good enough to put football on for me in the bar. Good choice for evening meal with average prices. Cooked breakfast was breakfast piping hot and a good variety.

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3Thank dave b
Reviewed 23 August 2016

I work away from home and wanted a peaceful weekend brake with my wife and our dog The pictures on line looked good but what we got was the most shabbiest room very dirty thread bear carpets blown windows cold room plaster coming off the wall not acceptable will never return or recommend this place i was discussed breakfast was...

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1Thank Chris J
Penrith, United Kingdom
Reviewed 23 August 2016

After Reding all the reviews on the urr valley ,we really didn't know what to expect , And had wondered about cancelling , we were 4 adults with 2 children aged 8 and 6 , We were made to feel welcome rooms were clean spacious and met all our needs, Breakfast was good , a very poor poached egg that...

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1Thank DianeT32
London, United Kingdom
Reviewed 21 August 2016

A lukewarm welcome followed by a cold room with water coming in through the ceiling. Asking for another room seemed to be a major inconvenience. The other one was relatively clean but not nice. We'd booked for two nights but left after one. Fair enough that they might be in the middle of refurbishment but it doesn't excuse poor service,...

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5Thank Anonymous12345XYZ
Durham, United Kingdom
Reviewed 14 August 2016

My partner and I have holiday breaks every 4 weeks and have stayed in a lot of hotels but this by far the worst overall. Even if you get a deal I would stay clear, do yourself a favour. Angela the owner was lovely on arrival and reminded me of 'Mrs Bouquet'. On arrival the foyer was dirty and smelt...

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1Thank 670kelly
Middlesbrough, United Kingdom
Reviewed 13 August 2016

It is difficult to explain how bad this hotel is but the reviews here illustrate many of the problems. Walking into the reception area you feel like you are entering a private living room, there are numerous staff members (dress in dirty work cloths) lounging about and watching television, I have never felt so unwelcome in any guest house. The...

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1Thank balsall67

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
The Urr Valley Country House Hotel is a long established hotel set in 14 acres of mature woodland and gardens. With its stunning views across the Galloway countryside, it is an ideal location for short breaks, longer holidays, weddings and conferences. Sporting groups and coach parties are welcome.Within walking distance of one of the region’s most attractive towns, the hotel makes an ideal base for touring the attractions of Dumfries and Galloway and we welcome walkers and cyclists throughout the year.Within a short drive to the beautiful and lonely wilds of the Glenkens, this has long been a forgotten part of Scotland and is therefore relatively unspoiled with a wide variety of fantastic wildlife and spectacular landscape ranging from the mountains and moorland; woodland and forest; burns, rivers, to lochs and farmland.We have a large conference hall and a small conference suite for hire.We are licensed to hold weddings on site, either in the main hall or in the gardens.Whatever the reason for your visit to Scotland, our friendly and professional staff will ensure that your every need is catered for. Enjoy luxury in the heart of Galloway at affordable prices. ... more   less 

Additional Information about The Urr Valley Hotel

Address: Ernespie Road, Castle Douglas DG7 3JG, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Castle Douglas
Price Range: £48 - £79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Urr Valley Hotel 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Urr Valley Hotel
The Urr Valley Hotel Castle Douglas, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from The Urr Valley Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere”
 of 5 bubbles FionaW486, 20 Nov 2016 | Read review
“2 n 4 were okay”
 of 5 bubbles DianeT32, 23 Aug 2016 | Read review
“Choose a room in a different hotel.”
 of 5 bubbles Anonymous12345XYZ, 21 Aug 2016 | Read review
“Just avoid. Sleeping in a ditch is preferable to staying here”
 of 5 bubbles balsall67, 13 Aug 2016 | Read review
“There isn't one”
 of 5 bubbles mikemerry63, 7 Aug 2016 | Read review
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