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31/12/2017 01/01/2018
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    Renaissance Caracas La Castellana Hotel

    Av. Eugenio Mendoza Con Calle Urdaneta | La Castellana, Caracas 1060, Venezuela
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    31/12/2017 01/01/2018
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    US$219Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$210
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    Traveller (194)
    Room & Suite (138)
    Pool & Beach (36)
    Overview
    • Excellent59%
    • Very good28%
    • Average9%
    • Poor1%
    • Terrible3%
    Travellers talk about
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Housekeeping
    4.5 Star Hotel
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (532)
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    91 - 95 of 158 reviews

    Reviewed 30 June 2014

    It is a very expensive hotel in Caracas. I mean expensive for the service offered. We were a large party in three different rooms, and since day one they got wrong the bills during the breakfast buffet. Knowing that they do not have the experience...More

    Thank Hi3000
    Response from Renaissance Car... H, Manager at Renaissance Caracas La Castellana HotelResponded 1 July 2014

    Dear Hi3000 , On behalf of the Renaissance Caracas La Castellana Hotel, thanks for taking the time to share your thoughts with us. We are very sorry your experience wasn't at the level of service and quality Renaissance Hotels are known for. All departments have...More

    Reviewed 25 June 2014

    The Renaissance is very expensive if you pay in dollars and the hotel as a whole is a bit dated -- the furniture is bit too old and worn, and the decor is from another era. The rooms are comfortable and clean but the restaurant...More

    Thank msviv
    Response from Renaissance Car... H, Manager at Renaissance Caracas La Castellana HotelResponded 27 June 2014

    Dear msviv, We are very sorry your experience wasn't at the level of service and quality Renaissance Hotels are known for. Currently, we're working on changing our Restaurant's concept since it has become difficult to find asian supplies in Venezuela. All departments have been informed...More

    Reviewed 16 June 2014 via mobile

    I have had several bad experiences at this hotel which I used to visit very often. The latest, was a 20 minute wait for checking inn and not because there was too many guests but because there was only one employee working. The other 3...More

    2  Thank Camilo M
    Response from Renaissance Car... H, Manager at Renaissance Caracas La Castellana HotelResponded 18 June 2014

    Dear Camilo M, On behalf of the General Management at Renaissance Caracas La Castellana, we are very sorry your experience wasn't at the level of service Renaissance Hotels are known for. Being aware of experiences like yours allow us to recognize and understand the details...More

    Reviewed 10 June 2014

    This is a mid-level hotel that is let down by its very average restaurant. Supposed to be Asian fusion but not very Asian, and very mediocre. Staff friendly and efficient, room nice, bathroom ok, decent walk-in shower. Decent executive lounge and breakfast. Hellishly expensive if...More

    Thank Gobbledyspook
    Response from Renaissance Car... H, Manager at Renaissance Caracas La Castellana HotelResponded 11 June 2014

    Dear Gobbledyspook, We are very sorry your experience wasn't at the level of service Renaissance Hotels are known for. Currently, we're working on changing our Restaurant's concept since it has become difficult to find asian supplies in Venezuela. Being aware of experiences like yours allow...More

    Reviewed 4 June 2014

    I didn't have a reservation for the night I stayed... I was invited to a weeding at the hotel last Saturday and the best idea was to stay that night after the party. Great service overall I recommend this hotel 100%More

    Thank Carlos P
    Response from Renaissance Car... H, Gerente at Renaissance Caracas La Castellana HotelResponded 6 June 2014

    Dear Carlos P, On behalf of the General Manager of the Renaissance Caracas La Castellana Hotel, we are very pleased your stay has been a positive experience for you. Thank you very much for your feedback. We look forward to host you again in the...More

    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$106 - US$514 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Caracas
    • #2 Spa Hotel in Caracas
    • #3 Romantic Hotel in Caracas
    • #3 Luxury Hotel in Caracas
    • #3 Business Hotel in Caracas
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 193
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Hotwire, Orbitz, Booking.com, Marriott, Priceline, Hotels.com, TripOnline SA, Cancelon and HotelQuickly so you can book your Renaissance Caracas La Castellana Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Venezuela >
    • Capital Region >
    • Caracas >
    • Chacao
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    Traveller (194)
    Room & Suite (138)
    Pool & Beach (36)
    Dining (31)
    Hotel & Grounds (157)
    Family and Play Areas (5)
    Bathroom (3)
    Business Centre & Event Rooms (2)
    Nearby
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    Ask a question
    Questions & Answers
    Emil A
    12 December 2015|
    AnswerShow all 3 answers
    Response from Anagnorisis | Reviewed this property |
    No it is not. All there have first hand experience with violent crimes. We all, ot someone very close, have been victims. Only go there us you need to. But if you are thinking of going as a tourist, there are better places... More
    0
    Votes
    farabaas
    29 July 2015|
    Answer
    Response from Isaac S | Property representative |
    Thank you for your interest on visiting us! The daily rate will vary depending on the date of your stay! Please check our rate offers to +58.2129576026. Sincerely, MARIA DORTA Assistant GM Renaissance Caracas La... More
    0
    Votes
    Room Tips
    "Higher floors appear to be better with better scenery."
    Read review
    "1506 good room with sun in afternoon"
    Read review
    "Opposite side to the pool one. If possible 11th floor and higher. Nice view towards Caracas :)"
    Read review
    "Choose Rooms that face the front of the hotel"
    Read review
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