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Hampton Inn Jonesboro

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Hampton Inn Jonesboro
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266 Reviews from our TripAdvisor Community

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Showing 266: English reviews
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Memphis, United States
Reviewed 3 days ago NEW

Hotel is under renovation. I am an HH member and thought that would at least give me an updated room. It didn't. Be sure to request one, otherwise I would probably stay elsewhere. Our room looked as if there was a new paint job on the walls (which looked like a child had painted it), new wallpaper in bathroom with...

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Thank T4422OXjanetw
Plainfield, Indiana
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

I had a fast, easy check-in. Very clean room. Breakfast was not a huge buffet, but very good and served early. There was a little something different each day to avoid boredom. All the staff was very nice and helpful. I used the Internet for my job and the comp service was just fine. The location was fair; easy to...

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Thank 01NiteTrain
About Hotel's Favourite Review
Indianapolis, Indiana
Reviewed 6 days ago NEW

Staff was nice. Our room was beat up, dents in the walls old furniture and a noisy fridge. We couldn't tell it was newly remodeled except for the new shower curtain and poorly tiled bathroom. I felt bad for the staff because the contractors were horrible! It seemed expensive for the quality of the room.

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Thank Lori M
Knoxville, Tennessee
Reviewed 1 week ago NEW

Stay away until the update is complete. The internet failed. Construction crew broke a hot water line and I got a flat tire from the construction debris. While I received a credit for one night. It did not cover the cost of the tire repair. I expect it will be very nice in the future, but has some problem right...

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Thank kyem53
JLJernigan, Guest Relations Manager at Hampton Inn Jonesboro, responded to this review

Dear kyem53 I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our general manager and the owner. The next time you are in the area we would love to have...

The Colony, Texas
Reviewed 2 weeks ago

This is a very nice hotel. It is presently undergoing reservation which means for the next month or six there may be some challenges. It is clear, though that the results are going to be marvelous. I will stay at this hotel again. The breakfast is not the best I have had for a while.

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Thank JohnBee3300
Russellville, United States
Reviewed 2 weeks ago

This hotel is under extreme construction during the day, and the noise is untolerable. It has been a great place to stay in the past, and will be so again in the future, but should be avoided for the rest of the spring at least.

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Thank Kristin T
JLJernigan, Guest Relations Manager at Hampton Inn Jonesboro, responded to this review

Dear Kristin T I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I am thrilled to let you know that the renovations to the hotel are anticipated to be complete by the end of March, bringing...

Reviewed 4 weeks ago

The building is starting to show its age. The bathroom shower rod was falling off the wall and the hot water temperature scalded my foot. The service, especially in the evening, was TOP NOTCH! The room was very clean. The breakfast was free and sufficient. It's a pretty average Hampton Inn stay, although the facility needs a facelift. There were...

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Thank Jody C
JLJernigan, Guest Relations Manager at Hampton Inn Jonesboro, responded to this review

Dear Jody C. - Thank you very much for taking the time to inform us of the experience you had at our Hampton Inn in Jonesboro, Arkansas. I apologize for your inconvenience with the shower curtain rod and I assure you that every effort is being made to address this situation and additionally we are striving to make the impact...

Fort Worth
Reviewed 4 weeks ago

This hotel is in need of the renovations that are taking place. For a hotel of this price, in this location, and with several other quality hotels in the area, I expected more. There were renovations going on, and my assigned room was only one door down from them. I was surprised that I was put in that room because...

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Thank 155callies
JLJernigan, Guest Relations Manager at Hampton Inn Jonesboro, responded to this review

Dear 155callies I appreciate the review of your recent stay at our hotel. I'm sorry that you experienced any inconveniences due to the renovations to the property that are currently taking place; however I am thrilled to announce that we anticipate the renovations to be complete by March 2017 which will bring a brighter and a fresher experience to all...

Kansas City, United States
Reviewed 4 weeks ago

I will never go back to this property. Not so good service with old facility with low ceiling. All day long they hammered the floor right above my room. Bad service at the breakfast area. No meat was served. Only found the scrambled eggs. Why pay $120 plus when I could go to the competitor?

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Thank Joon C
JLJernigan, Guest Relations Manager at Hampton Inn Jonesboro, responded to this review

Dear Joon C I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back...

Jonesboro, AR, United States
Reviewed 19 January 2017

I stayed 1/8/17-1/12/17 and they were in the middle of a renovation. The staff was beyond helpful. I had sprained my ankle a week before the trip and everyone in the hotel went out of their way to help with my bags even at breakfast. I can't really comment on the accommodations since they were mid-renovation, but it looked like...

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Thank jenniferrG8382MY

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn Jonesboro

Address: 2900 Phillips Drive, Jonesboro, AR 72401
Region: United States > Arkansas > Jonesboro
Price Range: £99 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Jonesboro 2.5*
Number of rooms: 62
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Also Known As:
Jonesboro Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Jonesboro staff and other travellers.
1 question
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Lincoln, Nebraska
over a year ago

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Questions? Get answers from Hampton Inn Jonesboro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms to the east are probably quieter; away from FedEx building”
 of 5 bubbles 01NiteTrain, 14 Feb 2017 | Read review
“Room 310 is near elevator and guest laundry.”
 of 5 bubbles R72022, 14 Nov 2016 | Read review
“Rooms not on the first floor will be quieter, and probably have fewer roaches”
 of 5 bubbles 111bens, 8 Sep 2016 | Read review
“I prefer the lower floors, due to knee injury. Was very quite.”
 of 5 bubbles NYCDEC12, 30 Jul 2016 | Read review
“IF you stay here, insist on a 2nd floor room b/c neither we nor the staff were able to lock the windows.”
 of 5 bubbles goodirishboy, 11 Aug 2015 | Read review
5 of 5