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Golden Tulip Kumasi City

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Golden Tulip Kumasi City
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218 Reviews from our TripAdvisor Community

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Showing 201: English reviews
London, United Kingdom
Reviewed 11 January 2017

i did not stay at the hotel but spent the whole of Christmas day there with my wife and her two sisters. drinks and food a bit expensive but enjoyed my day till I went out side for a smoke.there was a big father Christmas by the main door the kids loved getting there photo taken beside him encluding my...

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Helpful?
Thank ankers169
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for taking time to review our service. All details in your review have been taken up seriously for redress by management. Gabriel Owusu (Guest Services Manager)

Queens, New York
Reviewed 10 January 2017

Stayed here for 2 nights with classmates as part of our doctoral studies program. While the hotel was a welcome relief from the meager dorm setting at the Ghana Institute of Public Administration where we were based, the internet service alone drove me bananas. You have to get a different passcode for each of your devices AND it kicks you...

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Thank DeltaRev
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for your feedback the hotel, we really appreciate your comments on our Internet service. Our bandwidth has been increased to enhance our connectivity. The hotel is committed to providing you with the best service and products and we look forward to serving you better on your next visit. Thank you Gabriel Owusu (Guest Services Manager)

Reviewed 9 January 2017

The Golden Tulip in Kumasi is nice and clean and the rooms are pretty modern. The carpet in the rooms are so soft and comfortable to walk on. The only thing I would change are the beds. The beds are really hard to the point you can almost feel the box springs. Other than the bedding I love everything else...

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Thank TravelistaGoddess
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for your feedback on your stay with us, we really appreciate your comments on our beds. The hotel is committed to providing you with the best service and products and we look forward to serving you better on your next visit. Thank you Gabriel Owusu (Guest Services Manager)

Charlottesville, Virginia
Reviewed 7 January 2017

I was worried about the beds since there was a complaint about it on Trip Advisor...wrote the hotel ahead of time and they said not to worry if it was too hard to contact them and they would deal with it...it wasn't awful but less soft than I like ...I called the desk and almost immediately a foam mattress topper...

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Thank Jane19482015
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for your feedback to the hotel, we really appreciate your comments on our beds (Mattress). The hotel is committed to providing you with the best service and products and we look forward to serving you better. Thank you Gabriel Owusu (Guest Services Manager)

Corona, California
Reviewed 28 December 2016

A larger hotel with rooms covering many areas around the property. The hotel is nice, but I did not find housekeeping staff not very good or responsive. Each night/day we had one towel, and two guests in the room. It took quite a while to get another towel. I sat on the floor to plug the computer in, in a...

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Thank njeri
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for your feedback on your stay with us, we really appreciate your comment on housekeeping's responsiveness. And i would like to assure you that measures have been p improve the general response to guest needs. Thank you Gabriel Owusu (Guest Services Manager)

Chicago, Illinois, United States
Reviewed 20 December 2016

I had booked 2 deluxe rooms facing the pool with balcony and we stayed for 7 days. The room was very comfortable, the AC was working perfectly and all of our needs were met. I thank the staff and the manager Gabriel! We had an excellent stay!

Review collected in partnership with Golden Tulip Hotels
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Thank Yasmeen A
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for your feedback on your stay with us, we really appreciate your comments on Air Condition. The hotel is committed to providing you with the best service and products and we look forward to serving you better on your next visit. Thank you Gabriel Owusu (Guest Services Manager)

New York City, New York
Reviewed 18 December 2016

The general ambience of the hotel has improved, the rooms were clean and the furniture was comfortable except chairs are missing on the balcony; the buffet breakfast was good and the staff very professional one that comes to mind is Rich Nettey

Review collected in partnership with Golden Tulip Hotels
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Thank toddsey
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us, we appreciate your feedback . The hotel is glad to know that our staff made your stay pleasant and we would like to assure you that he (Richard Nettey) will be commended for his good service. Thank you Gabriel Owusu (Guest Services Manager)

Nairobi, Kenya
Reviewed 7 December 2016

A visit to the Golden Tulip Kumasi is what everyone needs after a long travel. Golden Tulip is that facility you will wish to get to after hours of long travels and frustrating connections, or just for your honeymoon or whatever else it is. The hotel ambience is perfect, the rooms - orgasmic is an understatement. I loved my room,...

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Thank The_Oj1
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us. We appreciate your positive feedback about our services .We take pride in catering for our guests' needs the best way we can and i would like to assure you you that we would uphold the standard of service. Please do not hesitate to call us any time...

London
Reviewed 27 November 2016

We went for a buffet meal. The service was quick and polite. The selection of food was a bit slim considering the price but tasted good. The pool area was lovely to sit in and had a shallow pool for children. Cost 30 cedis per adult to swim which seemed expensive but we spent all afternoon there so worked out...

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Thank LMurphy2
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, Thank you for taking time to review your stay with us, I am very happy to hear that our staff made you feel at home. The hotel is committed to providing you with the best service and products and we look forward to serving you much better in the near future. Thank you Gabriel Owusu (Guest Service Manager)

Warsaw, Poland
Reviewed 22 November 2016

This hotel was a huge disappointment during my recent trip to Ghana I had stayed in several hotels this time I started my trip with Tamale and traveled through Mole National Park, Kumasi,Kakum National Park, Elmina, Cape Coast, to Accra. Kumasi was a half way stop where I hoped to have a good sleep and good food! It was Golden...

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1Thank jacek553
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Guest, We appreciate you taking the time to provide us with such candid feedback on your stay and regret that your stay did not meet expectation. I would like to assure you that measures have been put in place to address all the service lapses as reported. The hotel is committed to providing you with the best service and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Golden Tulip Kumasi City

Address: Rain Tree Road, Kumasi, Ghana
Region: Ghana > Ashanti Region > Kumasi
Price Range: £119 - £252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Tulip Kumasi City 4*
Number of rooms: 160
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Also Known As:
Golden Tulip Kumasi City Hotel Kumasi
Kumasi Golden Tulip
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Questions & Answers

Here's what travellers have asked, with answers from Golden Tulip Kumasi City staff and other travellers.
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Questions? Get answers from Golden Tulip Kumasi City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose rooms overlooking the swimming pool (just beneath the pool)”
balehn, 3 Feb 2017 | Read review
“best block is the main storey.”
delalid2015, 23 Jan 2017 | Read review
“Rooms cover many different areas”
njeri, 28 Dec 2016 | Read review
“Always go for rooms on the 3rd floor up!”
The_Oj1, 6 Dec 2016 | Read review
“Avoid this place if you can!”
jacek553, 22 Nov 2016 | Read review
5 of 5