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The Point Hotel

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The Point Hotel
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217 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Reviewed 4 days ago NEWvia mobile

First of all the hotel is located ideally within the cliffs of Mossel Bay. There is an ocean pool directly in front of the hotel as well as several restaurants nearby. However, the hotel is not achieving what I expect from a four star hotel. The interiour of the hotel as well as the rooms were a bit shabby and...

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1Thank BeDa R
Edenvale, South Africa
Reviewed 1 week ago via mobile

Stayed for 3 nights. Staff were incredibly helpful in getting us rooms. Aircon and tv didn't work in the first room - Aircon is important during a December visit to Mossel Bay. Also breakfast "service" wasn't great - tables aren't cleared and cleaned and you end up having to clear a table from a previous guest yourself in order to...

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1Thank Jaqui D
Minneapolis
Reviewed 3 weeks ago via mobile

Find another spot. Did not get what we booked and management did not care. December is money making. Zero customer focus. Worst experience ever in a hotel. Dreadful. Some staff were friendly, but moat do not care.

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1Thank ebenvantonder
Klagerup, Sweden
Reviewed 4 December 2016

Quite small hotel in the lobby. Rooms with fantasic sea view with a large balcony. Large and comfortable rooms. Ocean pool which was super. Friendly staff and very good breakfast. Lots of excellent restaurants close to the hotel. Taxi distance to the city.

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Thank Göran E
Oudtshoorn, South Africa
Reviewed 14 November 2016

I had the privilege to stay here for 2 glorious nights. To be in Mossel Bay is always electrifying, but to have slept here, was a thrill on it's own. The room was clean, neat and very comfy. Breakfast was as lovely as was the staff who served the breakfast. Helpful and friendly, is the words to describe my arrival...

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Thank Marlene S
Cape Town Central, South Africa
Reviewed 9 October 2016

I was at The Point hotel for the 1st time,I really enjoyed myself the service was very good,Staff are friendly,the room was beautiful,the view stunning and the food quality was wow,I was here with my family and they managed to accommodate the children also

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Thank mqhelehlomu
Newark, New Jersey
Reviewed 4 October 2016 via mobile

Hotel receptionist very friendly. However the room had much to be desired for: TV remote had no batteries and after 2 phone calls to report as no access to TV was possible - not sorted out and no apology. Air conditioning remote not working - also called with no response to batteries required for the remote. A musty smell permeates...

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Thank Judy A
Mossel Bay, South Africa
Reviewed 19 September 2016 via mobile

Loving the new look of the renovated rooms.. fresh and stylish..breathing views of the Indian ocean and even spotted some whales from my room... dinner amazing... staff very attentive.. a must visit in the Garden route!! Will definately return!!

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Thank bella822015
Pretoria
Reviewed 18 August 2016

Had a great time here, view is amazing, exceptional staff and service. Rooms were clean and very comfortable. Breakfast was included in the nights stay and was great, so many options and great value for money. Would definitely go back.

Review collected in partnership with this hotel
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Thank DannyHanzen
Reviewed 9 July 2016 via mobile

The best part of staying here is the view you get from this hotel's balcony. The hotel is pocket - friendly as well. Please do go for nightwalk or early morning walk if you are staying here, it's quite amazing.

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Thank Shanttam J

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in the heart of the Garden Route and superbly positioned on the rocks below Mossel Bay’s famous St Blaize Lighthouse, The Point Hotel offers 52 sea-facing, en-suite rooms each with a private balcony which guarantees stunning sea views over the Indian Ocean. The Lighthouse Restaurant serves sumptuous breakfasts and offers a diverse a la carte menu which specializes in Mossel Bay’s famous seafood. A huge tidal pool in front of the hotel offers safe bathing, whilst surfers can enjoy one of the best surfing venues on the coast line including internationally renowned Inner and Outer Pool. The Point area boasts with six diverse restaurants – all with spectacular sea views of the Indian Ocean - and is a great place for families to stroll around and enjoy the summer sunshine and fresh ocean breeze.The unique location of The Point Hotel in an eco friendly environment, combines with professional hospitality to make this a superb choice of venue for the discerning traveler. ... more   less 

Additional Information about The Point Hotel

Address: Point Road | The Point, Mossel Bay 6500, South Africa
Region: South Africa > Western Cape > Mossel Bay
Price Range: £119 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Point Hotel 3*
Number of rooms: 52
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Also Known As:
Point Hotel Mossel Bay
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Must have sea view in this hotel”
 of 5 bubbles 166g_rane, 4 Dec 2016 | Read review
“Middle sea facing rooms”
 of 5 bubbles kjsingh65, 28 Jun 2016 | Read review
“smelly rooms cracked heaters made of asbestos TERRIBLE PLACE and expensive”
 of 5 bubbles linsayossie, 19 Jun 2016 | Read review
“Take a sea facing room”
 of 5 bubbles Ophelia777, 25 Apr 2016 | Read review
“Make sure you get a sea-facing (not just sea view) room”
 of 5 bubbles Bill_Hughes2012, 22 Mar 2016 | Read review
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