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Sheraton Guiyang Hotel

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Sheraton Guiyang Hotel
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472 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Bergen, Norway
Reviewed 1 week ago

Quite ordinary 5 star, not much to say really. Rooms clean and good size. Everything working alright. Service average. A sleepy 5 star hotel perhaps in need of some modernization. Location is very good in city center. Good breakfast.

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Helpful?
Thank Asbjorn O
Denver, Colorado
Reviewed 4 January 2017

I stayed here for 2 night and really enjoyed my stay. The rooms are a good size, very clean and the lounge was really nice too. The staff was friendly and helpful, but not all of them speak English (it is China so no big deal). It is well located with some good places to eat and a good club...

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Thank Rob B
daly city, CA
Reviewed 25 September 2016

Nice clean wonderful hotel. Service from front desk to bell hop was good. Not all persons working the front desk commands good English but there where a few who understood enough. No problem getting money changed from large bills to smaller bills. Nice selection of breakfast foods including noodles, breads, pastry, juices, cold cuts eggs etc. As in most hotels...

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Thank jaywalk
Reviewed 19 September 2016

Since Guiyang is not a modern city, Sheraton Guiyang is just a hotel using Sheraton logo but you will never get a chance to experience valuable service here. Arrival: Bell boy was able to deliver my luggage to front desk but no escort and no welcoming verbiage. Check in: Front desk lady did not smile to me at all. She...

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Thank TT0419
Shanghai, Shanghai, China
Reviewed 8 September 2016

The hotel is fairly about 10 years old, but the facilities are in very bad shape. Even it was only two nights, I was not very comfortable staying there. The service is alright, staff at the breakfast was nice.

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Thank ZhiyiQ
new zealand
Reviewed 28 August 2016

Have stayed here many times and it has gone from a very good hotel to just average. Senior management appear to be totally missing. Have had discussions with a number of staff over the years and offered positive suggestions but the hotel continues to slip. Some of the rooms facilities need some care and attention. It is such a shame...

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Thank thesmdm
new zealand
Reviewed 29 April 2016

Have stayed here many times before and regrettably it would seem the level of service is showing slippage from one stay to the next. On my last stay I was told I couldn't have my laundry returned unless I paid cash. On this stay I was told after ordering a coffee through room service, the coffee would be taken away...

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Thank thesmdm
Chengdu, China
Reviewed 7 April 2016 via mobile

We stayed here for one night on business trip. The hotel was ok, with nice rooms. I had an ok view of the city. We enjoyed the executive lounge too, but had to pay extra. In the morning, at breakfast. The dishes were mostly local. So, western travelers may not see American dishes. Thank you!!

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Helpful?
Thank f2titan
EmmaLong, Online Executive at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review. Once again, thank you for sharing your experiences with us. Hope you will stay with us next time and have a nice experience Best regards! Grace Wang

Beijing, China
Reviewed 12 March 2016 via mobile

It appears that the Sheraton has been built in nice quality and good location. The lobby and guest rooms are beautiful and very convenient in terms of getting around in the city. Sadly it seems it's run like a local hotel now. Staff speak some or little English. They advertise a free shuttle to the airport however in Time from...

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Helpful?
Thank UliA3
EmmaLong, Online Executive at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review.We apologize for any legitimate negative experience during your stay. The F&B department has checked into the problem. They will improve the service and strengthen staff training to avoid the unexpected mistake....

China
Reviewed 26 January 2016

Location is great, but the hotel is feeling a bit worn. I don't know how long it's been open but it certainly doesn't feel new. That said, you get the expected Sheraton treatment which is nice in these lower-tier Chinese cities, where things can be unpredictable.

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Thank HandOfGuido
EmmaLong, Public Relations Manager at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review.We apologize for any legitimate negative experience during your stay. We are upgrading our facilities continuing and we will continuing improve our service. Once again, thank you for sharing your experiences with...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Sheraton Guiyang Hotel

Address: No.49 Zhonghua South Road, Nanming District, Guiyang 550002, China
Region: China > Guizhou > Guiyang
Price Range: £98 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Guiyang Hotel 5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Sheraton Guiyang
Guiyang Sheraton
Hotel Style:
#3 Spa Hotel in Guiyang
#6 Luxury Hotel in Guiyang
#6 Best Value Hotel in Guiyang
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Questions & Answers

Questions? Get answers from Sheraton Guiyang Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Twenty floor, even number rooms has a good view.”
 of 5 bubbles jaywalk, 24 Sep 2016 | Read review
“Not many choices in Guiyang”
 of 5 bubbles TT0419, 19 Sep 2016 | Read review
“Rooms on the NanmIng river side are good!”
 of 5 bubbles 603lynnl, 17 Jan 2014 | Read review
“Ask for a room at the back of the building they tend to be quieter.”
 of 5 bubbles thesmdm, 23 Mar 2013 | Read review
“try to get a room away from the outside disco which can be noisy”
 of 5 bubbles thesmdm, 1 Nov 2012 | Read review
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