Zurich Hotel Balikpapan
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Zurich Hotel Balikpapan

Jln. Jendral Sudirman no. 81, Balikpapan 76114 Indonesia
Traveller (61)
Room
Room & Suite (25)
Dining (4)

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About

3.5
#24 of 46 hotels in Balikpapan
3.9 of 5 bubbles
Location
3.5 of 5 bubbles
Cleanliness
3.3 of 5 bubbles
Service
3.4 of 5 bubbles
Value
3 Star Hotel, Beginning admits the emerging it-spot, Hotel Zurich Balikpapan is in the center of it all with the downtown convenience. minute away from the Sultan Aji Muhammad Sulaiman Sepinggan Airport, Hotel Zurich Balikpapan will charm you with its unique mix of minimalist design, comfort and cultural experiences from food to music and everything between experience the warmth of cool, discover the refreshing balance between style and soul that is Hotel Zurich, Influences of old and new, local and global, come together in playful harmony
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Shuttle bus service
Car hire
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Shared lounge / TV area
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Minibar
Bath / shower
Complimentary toiletries
Safe
VIP room facilities
Bottled water
Wake-up service / alarm clock
Refrigerator
Room types
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Classic
Charming
Languages Spoken
English, Indonesian

Location

Jln. Jendral Sudirman no. 81, Balikpapan 76114 Indonesia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 80 out of 100
80
Sepingan Airport
96Reviews1Q+A9Room tips

Reviews
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Detailed Reviews
Bayu wrote a review Jan 2020
Depok, Indonesia
+1
4.0 of 5 bubbles
Some kind old fashioned three stars hotels that may be your favorites. Large room, bathtub, ceiling to floor windows, high ceiling, good housekeeping, morning newspapers, refrigerator, hotel sleepers, large parking area including basements, 2 elevators, emergency torch lights, nice sea views, close to airport - mall - my branch office, located on protocols street, various tv channels, hot water, the rates are low budget, breakfast menu are complete but the taste just so so, there is door man and so helpful on other side less hospitality for restaurant man staff, and hotel walls outdoors in maintenance so there is a lot of noice and craft man hanging on scaffolding outside. after all this hotel is recommended.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
W K Van wrote a review Jul 2019
Singapore, Singapore
3.0 of 5 bubbles
Having to overnight in Balikpapan before catching the morning flight to Tj. Redab the next morning, this hotel was as convenient as they come. It was just about 20 min . from the airport and another 20 min to the restaurant we wanted to go for dinner.
Relatively inexpensive, tidy and with Wi-fi, it was all I needed for a short lay-over.

Room decor could be better though. I felt it was a bit tacky.
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Date of stay: June 2019
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
eyecrazy wrote a review May 2012
Jakarta, Indonesia
3.0 of 5 bubbles
If all you are looking for is a room then this is the place to stay. Room is clean and quality is ok.
But if you are looking for service then don't expect much. It takes forever for your food to arrive after ordering food, we have even asked for what would be the fastest and it still came 30 minutes after. Staff are not friendly, only several will show smile and initiative
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Date of stay: May 2012
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Agus M wrote a review Feb 2022
1.0 of 5 bubbles
We had an order via Travel Agent for three nights but due to the guest being affected by Covid our guest had to leave the hotel early. In this case, we ask to hotel that the remaining nights can be canceled without a penalty fee, but the hotel is very uncooperative and for the three nights are still subject to a penalty fee. It's really a pity even though we have a lot of official trips in Balikpapan and we will not use this hotel again for our business purposes.
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Date of stay: February 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nyla Lala wrote a review Jul 2014
2.0 of 5 bubbles
One thing i have to say, u should think again to stay here. Looks like the management doesnt really care whether the customer love to stay here or not. Whatever it is, the customer should accept the less-proper condition of the hotel.

I was having an event here, and reserved 3 rooms for my visitor. They are famous actor from indonesia, reporter from one famous channel here, and a religi motivator. I was so ashamed that they gave them rooms with bad aircon, even the actor said that why this hotel were so hot.

The management should know that Balikpapan has a very hot weather, thas why they should make sure the most important thing that visitor would look for in a hotel is a good temperature inside the room.

Not only the aircon trouble, one of my visitors asked whether they could have their clothes in a laundry. The reception said that it was already too late and she could have it next morning. By the next morning, she asked again, the reception said it still not available, while it was already 8 am. No solution. Where were all the staff go?

I felt so terrible for the all visitors, and definitely wont put this hotel as a choice to stay, until they take care the hotel properties and services.
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Date of stay: July 2014Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Juan L wrote a review Apr 2012
Hong Kong, China
1.0 of 5 bubbles
I ve been there last month and the hotel was terrible. the food was horrible, the service was very bad and they didn´t let me have a good night with my couple.
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Date of stay: January 2012
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: don´t stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rudy_setiawan wrote a review Oct 2011
Batam Center, Indonesia
4.0 of 5 bubbles
We stay for another 3 nights at this hotel in Oct.
After staying at few hotels on the different location in Kalimantan (borneo), we found out that we loved this hotel.
The room is immaculately clean and both bed and pillow are very comfortable.
The hotel itself is lack of facilities thats why it is only categorized as 4 star hotel.
The location is very near to one of the biggest shopping mall in balikpapan (5 min walking).
Overall, very satisfied with the value and comfortability of the hotel.
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Date of stay: October 2011
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
solotraveller25 wrote a review Mar 2011
Hong Kong, China
5.0 of 5 bubbles
The hotel location is very convenience. I can actually walk to the closest mall within 5 minutes. The hotel staff tailored my need and make me feel like home. They are very polite. The hotel restaurant open in late hours. When I feel hunger at night, I can have a little something to eat before going to bed. The room is very comfortable. Their massage is very reasonable. Don't forget to try it.
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Date of stay: March 2011
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SVSatya wrote a review Dec 2018
Hyderabad, India
4.0 of 5 bubbles
Centrally located. Rooms are quite & spacious. Complementary breakfast has limited menu for foreigners. English speaking staff are not available at the reception, which some times pose a problem.Good elevation & sound sleep.
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Date of stay: November 2018
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kara P wrote a review Sept 2018
Wodonga, Australia
5.0 of 5 bubbles
PROS - The whole hotel was presented fantastically and the rooms were well maintained and absolutely beautiful. The views from our room were amazing. We ate both breakfast and dinner in the restaurant, both days we were there, and the meals were great. The location was great, close to the airport and the major shopping areas. We went to Balikpapan, because my grandfather was wounded there in WWII, so we has a list of military sites we specifically see. We tried to arrange a driver to take us to these places, but had trouble finding a company who spoke English. We asked the staff at reception and they arranged for one of their own shuttle drivers to take us around.

CONS - Our electronic room cards kept malfunctioning, so we spent a lot of time going up and down to reception to get into our room. Apparently the card system has difficulty understanding people staying more than one night. The staff's English was limited and we often had to wait until a certian person was working before we could get someone to understand what we were asking.
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Date of stay: August 2018
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rizkhi08 asked a question Sept 2015
How to couple not yet for married?
Dave Alexius Inkiriwang wrote a tip Feb 2016
East Java, Indonesia707 contributions65 helpful votes
3.0 of 5 bubbles
"Choose higher level floor to have good view"
Read full review
AlanMichaelWard wrote a tip Nov 2015
Cardiff, United Kingdom2,111 contributions254 helpful votes
3.0 of 5 bubbles
"The 5th floor was quiet."
Read full review
Colin B wrote a tip Sept 2015
4 contributions3 helpful votes
1.0 of 5 bubbles
"Do not stat in this hotel"
Read full review
Regawa P wrote a tip Oct 2014
Tangerang, Indonesia101 contributions81 helpful votes
4.0 of 5 bubbles
"Rooms are mostly similar. If you're a business traveller having a room on a low floor helps so you can use the stairs and not wait for the elevator."
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Nando w wrote a tip Jun 2014
13 contributions7 helpful votes
3.0 of 5 bubbles
"standard room is enough"
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Not the right property for you?
There are more places to choose from in the Balikpapan area.
PRICE RANGE
£22 - £33 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaKalimantanEast KalimantanBalikpapan
NUMBER OF ROOMS
111
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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ZURICH HOTEL BALIKPAPAN - Updated 2024 Prices, Reviews, and Photos

Frequently Asked Questions about Zurich Hotel Balikpapan
Which popular attractions are close to Zurich Hotel Balikpapan?
Nearby attractions include Balikpapan Plaza Shopping Center (0.1 miles), Melawai Beach (0.01 miles), and Pentacity Shopping Venue (0.2 miles).
What are some of the property amenities at Zurich Hotel Balikpapan?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Zurich Hotel Balikpapan?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Zurich Hotel Balikpapan?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Zurich Hotel Balikpapan?
Yes, free parking is available to guests.
What are some restaurants close to Zurich Hotel Balikpapan?
Conveniently located restaurants include Starbucks, I-ta Suki Balikpapan, and Marugame Udon.
Are there opportunities to exercise at Zurich Hotel Balikpapan?
Yes, guests have access to a fitness centre during their stay.
Does Zurich Hotel Balikpapan have airport transportation?
Yes, Zurich Hotel Balikpapan offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Zurich Hotel Balikpapan located near the city centre?
Yes, it is 0.8 miles away from the centre of Balikpapan.
Are any cleaning services offered at Zurich Hotel Balikpapan?
Yes, dry cleaning and laundry service are offered to guests.
Does Zurich Hotel Balikpapan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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