Swiss-Belinn Balikpapan
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Swiss-Belinn Balikpapan

Jl. Jendral Sudirman no. 345 Sudirman Square, Balikpapan 76114 Indonesia
Traveller (132)
Junior Suite
Room & Suite (39)
Restoran
Dining (11)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

4.0
#4 of 46 hotels in Balikpapan
4.3 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Swiss-Belinn Balikpapan is strategically located at the heart of Balikpapan, the historic seaport city on the eastern coast of Borneo island. The hotel has easy access to the business and government district and is just 10 minutes from Sepinggan International Airport. Swiss-Belinn Balikpapan is conveniently adjacent to shop-houses, office blocks and entertainment venues providing plentiful options for shopping, dining and leisure.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Spa
Parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Meeting rooms
Massage
Steam room
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Indonesian

Location

Jl. Jendral Sudirman no. 345 Sudirman Square, Balikpapan 76114 Indonesia
280Reviews2Q+A27Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 113
  • 88
  • 57
  • 12
  • 10
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Bayu wrote a review Jan 2020
Depok, Indonesia1,184 contribution10 helpful votes
5.0 of 5 bubbles
Don’t judge the book from the covers, even tough looked from outside the hotels facade is shop house base but inside is so grand and comfortable. With ceiling to floor windows and wall to wall carpet. The hotels not newly built but still maintain international standards. The room not too narrow, very cooled centralized air con, complete with refrigerator and mini bar, soundproof, and plenty world wide tv channels. The bathroom still ok, hot water, shower, and amenities. Spa facilities and bar restaurant lounge available. Awesome breakfast with various delicious menu. Strategic Location, near from airport and my Balikpapan office, spot on protocol Street. Thanks to hospitality and helpful front office staff; vania and melissa that fullfill my request high floor, double bed, little bit sea view, late checkout and smoking room. No doubt why my colleagues always choose this best of the best economy hotels when run overnight in bpn. Highly recommend.
Read more
Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager S, General Manager at Swiss-Belinn Balikpapan
Responded 10 Jan 2020
Dear Bayusafety, It is our pleasure to have you staying with us at Swiss-Belinn Balikpapan, thank you very much for taking some of your valuable time expressing your comments concerning our Product & Service. We are happy to know that you have had a memorable stay. Please rest assured that your feedback has been shared to our team and their leaders. We look forward to welcoming you back to Swiss-Belinn Balikpapan soon. Sincerely, Dedy Wahyudi General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wirawanwinarto wrote a review Feb 2020
Jakarta, Indonesia216 contributions71 helpful votes
5.0 of 5 bubbles
Compared to other hotels on the same price range, definitely this one is the best that I have tried. This hotel is centrally located, has wide range of facilities (considering its low price), and well-maintained. Very recommended for leisure traveler or short-business traveler.
Read more
Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager S, General Manager at Swiss-Belinn Balikpapan
Responded 29 Feb 2020
Dear Mr. Wirawanwinarto, It is our pleasure to have you staying with us at Swiss-Belinn Balikpapan, thank you very much for taking some of your valuable time expressing your comments concerning our Product & Service through TripAdvisor. We are happy to know that you have had a memorable stay. Please rest assured that your feedback has been shared to our team and their leaders. We look forward to welcoming you back to Swiss-Belinn Balikpapan soon. Sincerely, Dedy Wahyudi General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mahrizal P wrote a review Mar 2024
1 contribution
5.0 of 5 bubbles
The frontdesk staff are friendly. They upgraded my room from deluxe to superior deluxe for free. The room is good, has chair and has a place for work and to put a laptop. They also provided sahur, early breakfast during Ramadhan, however they need to add some more options like fish and meat.
Read more
Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Windy Asweni SIBK, General Manager at Swiss-Belinn Balikpapan
Responded 26 Mar 2024
Dear Mr. Mahrizsalp, ] Warms greeting from Swiss-Belinn Balikpapan On behalf of Staff & Management of Swiss -Belinn Balikpapan , I’d like to express our since gratitude to you that you had stayed in our property during your visit to Balikpapan We do hope that your experience during your stay is one of the pleasant ones and we wish that we can be of service to you again in the future. As a valued customer, your feedback on our products and services are very important to us to improve our service. Once again, Thank you and we're waiting for your next stay with us. Regards Windy Asweni General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Graeme T wrote a review Dec 2023
Muir of Ord, United Kingdom107 contributions72 helpful votes
1.0 of 5 bubbles
Having being forced to stay in this hotel by my employer, i can honestly say this is the worst hotel i have EVER stayed in. The hotel is clean and staff are pleasant but if you intend to relax and sleep just forget it, from very early in the morning to 4am the hotel is just Noise Noise Noise, whether it be the nightclub pounding outside until 4 am or th4 constant drone of music in the corridors or the fact im sure the hotel thinks its a practice concert venue i despair. How management can alllow this is beyond even the basics of what a hotel should be. Does anyone want woke up with terrible music in the corridor, or some budding celine dion in the function room blasting noise 27/7 through the Ac system, it was an absolute pleasure to check out and hopefully getbsome sleep elsewhere. Oh and the food is rubbish too, ive never had a nasi goreng so burnt and greasy, chinese style chicken ans sweetcorn soup so thick it would not fall off an uptuned spoon, give the hotel food a miss ans use grab instead. Very dissapointed. Lets hope the management realise guests do not want to listen to crap music while trying to rest, the nighclub noise could almost be forgiven as it is not part.of the hotel but the noise in the hotel is unbearable. Avoid this hotel and book elsewhere
Read more
Date of stay: December 2023Trip type: Travelled on business
Room Tip: Avoid the hotel completely or bring ear defenders
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FO Manager SIBK, Guest Services / Front Office at Swiss-Belinn Balikpapan
Responded 17 Dec 2023
Dear Mr.Grame, Warmest Greetings from Swiss-Belinn Balikpapan, First of all we would like to thank you for the feedback concerning your stay, it was our pleasure to have you here with us. We do apologies for the inconvenience caused by several situations mentioned when you stayed at. We will ensure this not happen again in your next visit. We hope that we could recover your trust in us and welcome you back on your next visit to Balikpapan. Warm regards, Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Armand D wrote a review Oct 2022
Jakarta, Indonesia54 contributions44 helpful votes
1.0 of 5 bubbles
I've stayed in several Swiss Belinn in Indonesia however I must say this is the worst. Stayed at 2nd floor - room was smelly, bed sheet was not clean, AC was not cold, couldnt sleep since there's a pub on the ground floor where you hear the noise of the music and people when they leave the venue.
I've asked for some urgent support from the hotel to buy some medicine as I had severe allergy - yet the respond was so slow.
Read more
Date of stay: October 2022
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Meitin Regina, Marketing at Swiss-Belinn Balikpapan
Responded 6 Nov 2022
Dear Mr. Armand, Thank you very much for taking time to share your stay experience through TripAdvisor. It bothers us to note that your stay was inconvenienced by the cleanliness issue, room noise and AC was not cold. We would like to assure you that we have looked and conducted an investigation following the issue hence obtaining as much relevant information and a complete picture of the facts that your stay in # 375 on the third floor which was upgraded room category, as superior Deluxe single. Furthermore when called reception to ask to buy allergy medicine, at that time it was handled by the receptionist Mr.Levy. who enthusiastically agreed after off duty to go to the pharmacy at 23:00 . We have tried to help guests' wishes with pleasure, but at 22:52 we received a cancellation of the request to buy the medicine because it had been sent by a friend. Let us assure you again that the service lapse in your case is not typical of the Swiss-Belinn’s level of customer service. Please accept our sincerely apologies for the interrupted stay you experienced at our Hotel. Kind regards, Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Griyan D wrote a review Jul 2023
1 contribution
5.0 of 5 bubbles
The room is clean and cold.
Receptionist is helpful to change room because of the room smell is bad.
The located easy to access.
Near to findout some culinary food.
The food from hotel resto is good.
Read more
Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FO Manager SIBK, Guest Services / Front Office at Swiss-Belinn Balikpapan
Responded 5 Aug 2023
Dear Mr.GriyanD1, Thank you for taking the time to give the review of your recent visit at Swiss-Belinn Balikpapan. We are very happy to know that you enjoyed your visit. Your review are very valuable to us. We look forward to welcoming you back again. Sincerely, Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ahmad N wrote a review Aug 2023
1 contribution
5.0 of 5 bubbles
Great reception service, got a good deal during check in on upgrading room type. Room is clean and feel comfort. Hotel is located around food places, easy to get various of foods. Also located in the middle of 2 biggest shopping centre in Balikpapan, with easy access to public transport as you like
Read more
Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FO Manager SIBK, Guest Services / Front Office at Swiss-Belinn Balikpapan
Responded 2 Aug 2023
Dear Mr.P3372ARahmadn, Thank you for taking the time to give the review of your recent visit at Swiss-Belinn Balikpapan. We are very happy to know that you enjoyed your visit. Your review are very valuable to us. We look forward to welcoming you back again. Sincerely, Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andi K wrote a review May 2023
1 contribution
5.0 of 5 bubbles
Hotel is very clean and neat. The room layout was very comfort and their hospitality is really great. so recommended for solo, family, and business. The hotel also have several facility such as spa and near karaoke & club facility
Read more
Date of stay: May 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Public Relation, Marketing at Swiss-Belinn Balikpapan
Responded 22 May 2023
Dear 990andik, Thank you for taking the time to give the review of your recent visit at Swiss-Belinn Balikpapan. We are very happy to know that you enjoyed your visit. Your review are very valuable to us. We look forward to welcoming you back again. Sincerely, Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Abid M wrote a review Aug 2023
1 contribution
5.0 of 5 bubbles
Since I did my trip for a business purpose, I could rest without any disturbance even though there is a pub downstairs. The room was also spacious, clean and enough for me. The illumination of the room was cool. The service was also unquestionable. It was not my first time staying at this hotel, and my last experience make me put this hotel as my first option in the future.
Read more
Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FO Manager SIBK, Guest Services / Front Office at Swiss-Belinn Balikpapan
Responded 18 Aug 2023
Dear Mr.Abidm576, Thank you for choosing to stay at Swiss-Belinn Balikpapan and for taking the time to share your stay experience. Providing the comfort of our guests is our top priority and we are glad to know that you feel that way. We hope to meet and serve you again in the future. Greetings always healthy, Management.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Erinne M wrote a review Mar 2024
1 contribution
5.0 of 5 bubbles
Having been greeted by the warmest welcome and to know that my room had been upgraded, was indeed the best feeling ever. Mind you, I had travelled 12 hour journey to get here, tired and sleepless. Truly grateful for the fantastic news; not to mention how cozy the room is. The bathroom was spacious and airconditioner was spot on! All in all a brilliant experience.
Read more
Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Windy Asweni SIBK, General Manager at Swiss-Belinn Balikpapan
Responded 24 Mar 2024
Dear Bapak Erinnem, Warms greeting from Swiss-Belinn Balikpapan On behalf of Staff & Management of Swiss -Belinn Balikpapan , I’d like to express our since gratitude to you that you had stayed in our property during your visit to Balikpapan We do hope that your experience during your stay is one of the pleasant ones and we wish that we can be of service to you again in the future. As a valued customer, your feedback on our products and services are very important to us to improve our service. Once again, Thank you and we're waiting for your next stay with us. Regards, Windy Asweni General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Balikpapan area.
PRICE RANGE
£18 - £27 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaKalimantanEast KalimantanBalikpapan
NUMBER OF ROOMS
96
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

SWISS-BELINN BALIKPAPAN - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Swiss-Belinn Balikpapan
Which popular attractions are close to Swiss-Belinn Balikpapan?
Nearby attractions include E-Walk Balikpapan Superblock (0.5 miles), Benua Patra Beach (0.05 miles), and Monumen Perjuangan Rakyat - MONPERA (0.05 miles).
What are some of the property amenities at Swiss-Belinn Balikpapan?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Swiss-Belinn Balikpapan?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Swiss-Belinn Balikpapan?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Swiss-Belinn Balikpapan?
Yes, free parking is available to guests.
What are some restaurants close to Swiss-Belinn Balikpapan?
Conveniently located restaurants include Open House, Pasta Cielo, and Seventh Street Irish.
Are there opportunities to exercise at Swiss-Belinn Balikpapan?
Yes, guests have access to a fitness centre during their stay.
Does Swiss-Belinn Balikpapan have airport transportation?
Yes, Swiss-Belinn Balikpapan offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Swiss-Belinn Balikpapan?
Yes, dry cleaning and laundry service are offered to guests.
Does Swiss-Belinn Balikpapan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Swiss-Belinn Balikpapan?
The staff speaks multiple languages, including English and Indonesian.
All Balikpapan HotelsBalikpapan Hotel DealsLast Minute Hotels in BalikpapanHotels near Swiss-Belinn Balikpapan
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire