Pentacity Hotel Balikpapan
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Pentacity Hotel Balikpapan

Jalan Jenderal Sudirman No 47 Damai, Balikpapan 76114 Indonesia
Traveller (12)
Living Room
Room & Suite (41)
Swimming Pool
Pool & Beach (9)

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About

5.0
#21 of 46 hotels in Balikpapan
4.7 of 5 bubbles
Location
5.0 of 5 bubbles
Service
5.0 of 5 bubbles
Value
Pentacity Hotel Balikpapan is conveniently located in the heart of Balikpapan city, situated above the Pentacity Shopping Mall in the Balikpapan Superblock area. It is the most comprehensive shopping center and the largest entertainment hub in Balikpapan. The hotel provides direct access to Marquee On 7 | Pool Club, Aquaboom Waterpark, CNC Fitness Center, Score Sport Lounge, Pantai BSB, BSB Seafood 45, Balikpapan Super Bowling, Footlab Reflexology, E-walk mall, and more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bowling
Kids stay free
Valet parking
Wifi
Pool / beach towels
Swimming pool toys
Pool with view
Adult pool
Heated pool
Plunge pool
Shallow end in pool
Fence around pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Diving
Game room
Golf course
Mini golf
Water park
Aerobics
Billiards
Karaoke
Patio
Waterslide
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Makeup services
Manicure
Massage
Massage chair
Neck massage
Open-air bath
Pedicure
Salon
Steam room
Waxing services
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Newspaper
Picnic area
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Soundproof rooms
Air purifier
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Minibar
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Quaint
Luxury
Languages Spoken
English, Indonesian

Location

Jalan Jenderal Sudirman No 47 Damai, Balikpapan 76114 Indonesia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 59 out of 100
59
Sepingan Airport
6Reviews0Q+A1Room tip

Reviews
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Detailed Reviews
AnnaSal A wrote a review Aug 2023
London, United Kingdom3 contributions1 helpful vote
4.0 of 5 bubbles
When this hotel is fully opened it will be a really good place to stay if you want to relax and have the convenience of the shopping mall and nearby entertainment.
I had booked this because of the pool and spa, but unfortunately, their opening had been delayed (hence the four rather than five stars). This was a huge disappointment - but I have to say a huge thank you to the duty manager, Erik, who made a point of finding me and introducing himself after hearing about my dismay regarding the swimming pool. His assistance and alternative recommendations more than made up for my initial disappointment and I enjoyed my stay there. It is clear he is passionate about his job and ensuring guests have a good experience. From the moment I arrived, I was given a warm welcome and all the staff were incredibly friendly and went out of their way to help with questions and requests.
The rooms are comfortable and very clean. I had a sea view but couldn't actually sit out on the balcony which was tiny.
I thought the breakfast offer pretty good - unlike some of the earlier reviews - and I enjoyed relaxing in the Lobby area for tasty dinners.
It's early days still but this hotel has so much potential and I wish Erik and his staff the very best.
(The water park pool WAS open but full of families and not conducive to relaxing - very few sun loungers).
Read more
Date of stay: July 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: It gets busy with lots of families over the weekend. Check everything advertised that you want...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pentacity Hotel Balikpapan, Other at Pentacity Hotel Balikpapan
Responded 27 Aug 2023
Dear our esteemed guest, Mrs. AnnaSal A, Warm greetings from Pentacity Hotel Balikpapan. We extend our heartfelt gratitude for choosing Pentacity Hotel Balikpapan as your primary lodging choice during your stay in Balikpapan and for sharing your positive experience. Situated above the Pentacity Shopping Venue in the Balikpapan Superblock area, we are within the most comprehensive shopping center and the largest entertainment hub in Balikpapan. On August 27, 2023, our swimming pool facility, Marquee On 7 | Pool Club, located on the 7th floor, was officially opened. You can also have direct access to Aquaboom Waterpark, CNC Fitness Center, Score Sport Lounge, Pantai BSB, BSB Seafood 45, Balikpapan Super Bowling, and E-walk mall. We are delighted that you also appreciate our staff. Don't forget to visit our Instagram: @marqueeon7 @pentacityhotelbalikpapan @lagoongrill_balikpapan @footlab.reflexology To receive special offers and the latest information. We hope to have the privilege of welcoming Mrs. AnnaSal A back for another stay at Pentacity Hotel Balikpapan, providing an even better lodging experience in the future. Respectfully, Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Abdullah S wrote a review Jul 2023
3 contributions1 helpful vote
5.0 of 5 bubbles
the room is very nice design with modern look, staff was so polite, the food also tasty, lobby ambiance feel like luxury, a-lot of facilities in surrounding are, such as 2 biggest mall in balikpapan, there is bowling arena and billiards, the beach also just nearby
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pentacity Hotel Balikpapan, Other at Pentacity Hotel Balikpapan
Responded 26 Jul 2023
Dear esteemed guest, Mr. Abdullah S., We extend our heartfelt gratitude for selecting Pentacity Hotel Balikpapan as your accommodation choice and for sharing your positive experience in your review. We are delighted to hear that you thoroughly enjoyed the facilities provided during your stay at our hotel. It is our utmost endeavor to deliver a pleasant and exceptional lodging experience to all our esteemed guests. We will persist in our commitment to delivering the finest service and ensuring the well maintained condition of our facilities. We eagerly look forward to welcoming you back to Pentacity Hotel Balikpapan and providing an even better stay experience in the future. Yours sincerely, Management
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sheka H.S. wrote a review Jul 2023
Indonesia5 contributions1 helpful vote
5.0 of 5 bubbles
enjoyable vacation at this hotel, replete with comprehensive amenities and exceedingly hospitable service.mall nearby, the presence of Aquaboom, and availability of a beach make it exceptionally comprehensive.
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pentacity Hotel Balikpapan, Other at Pentacity Hotel Balikpapan
Responded 10 Aug 2023
Dear esteemed guest, Mr. Sheka H.S We extend our heartfelt gratitude for selecting Pentacity Hotel Balikpapan as your accommodation choice and for sharing your positive experience in your review. We are delighted to hear that you thoroughly enjoyed the facilities provided during your stay at our hotel. It is our utmost endeavor to deliver a pleasant and exceptional lodging experience to all our esteemed guests. We will persist in our commitment to delivering the finest service and ensuring the well maintained condition of our facilities. We eagerly look forward to welcoming you back to Pentacity Hotel Balikpapan and providing an even better stay experience in the future. Yours sincerely, Management
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
Miz Yuliana wrote a review Apr 2024
Samarinda, Indonesia583 contributions14 helpful votes
+1
5.0 of 5 bubbles
Choosing to stay 2 nights here with family before Christmas was a very impressive stay here. This modern hotel located in a large mall area in Balikpapan is in a strategic location that is easy to reach, has a good breakfast and can sightseeing around the hotel to 2 nearby malls (Ewalk and Pentacity Mall) and is close to the BSB Beach area all in one area. Highly recommend staying here and next time I will stay here again
Thank You
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Google
Date of stay: December 2023Trip type: Travelled with family
Room Tip: Jika tidak dapat parkir di depan atau samping hotel bisa naik ke atas di 1 tempat dengan parkir...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rustam H wrote a review Feb 2024
3 contributions
5.0 of 5 bubbles
Unique hotel feel. Attractive lobby. Responsive, friendly employees. The hotel is attached to 2 large malls. The hotel is in a complex area. Complete facilities. Good security. Every time I checked in, I was always helped by an employee named Tia. All services went well. The hotel supports BPP as a Buffer Capital
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Google
Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lidya wrote a review Feb 2024
Samarinda, Indonesia2 contributions
5.0 of 5 bubbles
The impression of staying at Pentacity was okay... the furniture was okay and nice... the breakfast was also delicious... the swimming pool was nice, beach club style in Bali... everything was really okay...
Good luck pentacity!
And the friendly receptionist staff named Ms. Safira...
Read more
Google
Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AnnaSal A wrote a tip Aug 2023
London, United Kingdom3 contributions1 helpful vote
4.0 of 5 bubbles
"It gets busy with lots of families over the weekend. Check everything advertised that you want is open before you book"
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Not the right property for you?
There are more places to choose from in the Balikpapan area.
PRICE RANGE
£47 - £58 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaKalimantanEast KalimantanBalikpapan
NUMBER OF ROOMS
151
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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PENTACITY HOTEL BALIKPAPAN - Updated 2024 Prices, Reviews, and Photos

Frequently Asked Questions about Pentacity Hotel Balikpapan
Which popular attractions are close to Pentacity Hotel Balikpapan?
Nearby attractions include E-Walk Balikpapan Superblock (0.04 miles), Benua Patra Beach (0.4 miles), and Monumen Perjuangan Rakyat - MONPERA (0.4 miles).
What are some of the property amenities at Pentacity Hotel Balikpapan?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Pentacity Hotel Balikpapan?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Pentacity Hotel Balikpapan?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Pentacity Hotel Balikpapan?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Pentacity Hotel Balikpapan?
Conveniently located restaurants include Open House, Rumah Makan Torani, and Depot Simpang Empat.
Are there opportunities to exercise at Pentacity Hotel Balikpapan?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Pentacity Hotel Balikpapan have airport transportation?
Yes, Pentacity Hotel Balikpapan offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pentacity Hotel Balikpapan?
Yes, dry cleaning and laundry service are offered to guests.
Does Pentacity Hotel Balikpapan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pentacity Hotel Balikpapan?
The staff speaks multiple languages, including English and Indonesian.
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