Ibis Balikpapan
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Ibis Balikpapan

Jln. Eri Suparjan I No 2, Balikpapan 76112 Indonesia
Traveller (122)
                  bedroom
Room & Suite (23)
Restaurant
Dining (14)

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Fully refundable before Sun, 9 Jun
No prepayment needed
£23
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

3.5
#15 of 46 hotels in Balikpapan
4.1 of 5 bubbles
Location
3.7 of 5 bubbles
Cleanliness
3.7 of 5 bubbles
Service
3.8 of 5 bubbles
Value

Looking for a place to stay in Balikpapan? Then look no further than Ibis Balikpapan, a budget friendly hotel that brings the best of Balikpapan to your doorstep.

Free wifi is offered to guests, and rooms at Ibis Balikpapan offer air conditioning.

During your stay, take advantage of some of the amenities offered, including room service. Guests of Ibis Balikpapan are also welcome to enjoy an on-site restaurant. For travellers arriving by car, free parking is available.

Nearby landmarks such as Monumen Perjuangan Rakyat - MONPERA (1.3 mi) and Tukong Hill Lighthouse (1.7 mi) make Ibis Balikpapan a great place to stay when visiting Balikpapan.

While you’re here, be sure to check out some of the Asian restaurants, including Kepiting Kenari, Ocean's, and Kemala Beach & Resto, all of which are a short distance from Ibis Balikpapan.

Looking to explore? Then look no further than Bekapai Park (0.5 mi), which is a popular Balikpapan attraction – and it is conveniently located within walking distance of the hotel.

We’re sure you’ll enjoy your stay at Ibis Balikpapan as you experience everything Balikpapan has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Free breakfast
Kids stay free
Kids club
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Spa
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
3.0 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
Indonesian

Location

Jln. Eri Suparjan I No 2, Balikpapan 76112 Indonesia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 68 out of 100
68
Sepingan Airport
261Reviews3Q+A12Room tips

Reviews
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Detailed Reviews
Ivan T wrote a review Dec 2021
Jakarta, Indonesia3 contributions1 helpful vote
4.0 of 5 bubbles
Pros
Stayed here for 3 nights. At first I was a bit disappointed because the room was small and the bathroom was smaller. But after the first night, it grew on me. Super clean. Hot water works shower super good and spacious enough for me. Everything works. I went there by motorbike. Parking super easy and quite safe. Ibis doesn’t have swimming pool but we can use Novotel’s swimming pool. Which is awesome. Aircon is good. Sheets and towels are clean.
Location location location! I love it! Prime location i tell you.

Cons
It was my birthday during the stay, and looking at other people review being celebrated by a surprise cake i kinda hoped i get the same treatment. But no one came to me. So sad. It was my solo trip.
I also noticed there were no hospitality spirit among the staff at the Front Office. It’s like they have lost the spark. Idk what happened but i think you should fix that soon. They seemed not happy. Except for my favorite chubby male staff of housekeeping. He still got that hospitality vibe when facing a guest. I can feel good vibes from him.

Overall it was a pleasant stay. I’ll be back for sure!

Merry Christmas and Happy New Year!
Read more
Date of stay: December 2021Trip type: Travelled solo
Room Tip: Use the basement floor if you want to swim at Novotel. Direct access elevator to your floor at...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Balikpapan, Marketing at Ibis Balikpapan
Responded 28 Dec 2022
Dear Mr. Ivan T1252, We are delighted to read that we could lived up to your expectations. It is very encouraging for the team and me to make guests truly happy and feel comfortable in our hotel. Thank you so much for sharing this encouraging review. The entire team and I look forward to the pleasure of welcoming you back in your next visit at Balikpapan. Best Regards, Dewi Ningsih Duty Ningsih
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Willy T wrote a review Dec 2022
Jakarta, Indonesia2 contributions
4.0 of 5 bubbles
We have stayed for 2nights at Ibis and also booked a meeting room package at Novotel.

The room was not spacious (Ibis standard) but clean. The service of Novotel marketing staff, Ms. Eugenia was amazing. The setup preparation, the food, the wi-fi, and etc. She make sure everything is well prepared and have meet our requirements, also got helped from one of IT guy. Definitely will come back.

There are plenty of restaurants and warungs nearby (in walking distance) Hotel, and some are open 24hrs.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Balikpapan, Marketing at Ibis Balikpapan
Responded 28 Dec 2022
Dear Mr. Willy T, Thank you for having business meetings at the hotel. I am glad to read this awesome review on the services offered by the team, We are so glad that you enjoyed our food. The entire team especially Miss Eugine feels extremely proud to know that her passion did not go unnoticed. Thank you once again for taking the time to share your experiences with us and we look forward to welcoming you back at Novotel Balikpapan. Best regards, Dewi Ningsih Duty Manager
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TongHwi wrote a review Sept 2014
Singapore, Singapore237 contributions112 helpful votes
+1
3.0 of 5 bubbles
Stayed here one night on a business trip in early September. Stayed a night in a twin room. The Novotel was booked out and so was the Grand Jatra, two properties which we typically stayed in.

Pros :
(1) Clean Rooms
Very important aspect of any hotel and the most basic requirement. The room was clean except for one rather glaring blemish, more on that later. Room photos attached

(2) Location
Like its sister property from the Accor Group the Novotel Balikapapn, they are located side by side. It is located in a more residential part of Balikpapan versus the Grand Jatra which is connected to E-Walk shopping mall. Allowed for a more peaceful feel and better sleep.

There are also a lot of food options in the shophouses lining Jl. Jenderal Sudiman, which is the main road just outside the property.

A short walk across the road from Ocean's Resto. It does great grilled seafood and other yummy food

http://www.oceans-resto.com/

(3) Complimentary Internet
Vital these days. The internet was complimentary, speed was fast enough for emails and general web surfing. Signing on with multiple devices is no issues

Cons :
(1) Dirty Bolster - The One Rather Glaring Blemish
So the one blemish that kind of marked down this property for me, was this rather big and obvious stain on the bolster on the bed I was lying in. Luckily was in a twin room, I just swapped for the bolster on other bed. But was surprised that housekeeping would miss such a stain.

(2) Seating Space for Breakfast A Bit Insufficient
A buffet breakfast is provided in the room rate. The seating space was rather tight during some periods while our group was having breakfast there. Though granted we had breakfast during the rather peak time frame of 0830 - 0930. There were moments they were not enough tables and some guests had to have breakfast at the lobby seating area. Something of an inconvenience I think.

Conclusion :
Pleasant stay overall. Property is a typical Ibis, basic but functional. Nothing luxurious but everything works. Except for that one blemish. Which I found surprising, given the experience I had with other Accor Group properties in other places and the good house keeping standard. I do think is a one off and would not mind staying here again if in Balikpapan.
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Date of stay: September 2014
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IbisBalikpapan, General Manager at Ibis Balikpapan
Responded 26 Sept 2014
Dear TongHwi, I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Balikpapan and i sincerely appreciate you taking the time to send us your feedback. Im happy to read that you have experience a pleasant stay with us however It is with sincere regret that we also note your dissatisfaction of our bolster cleanliness and I truly regret that you consider our sitting space in our breakfast area is bit Insufficient. I can assure you that the necessary steps have been taken to avoid such inconvenience. I would like to end by saying that it was a pleasure to serve you at Ibis Balikpapan and we hope to see you again soon where you can witness the improvements we have made. I Gede Pratama Hotel Manager H7443-OM@accor.com
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Rangga Evirizal wrote a review Apr 2023
Balikpapan, Indonesia1 contribution
5.0 of 5 bubbles
This is not the first time I've stayed at Ibis. There's no denying that it's a comfortable place to stay. The receptionists are very friendly, the service is quite impressive, and the staff are enjoyable to talk to.

The food is delicious and suitable for those who crave Indonesian flavors. The room is very comfortable and quite clean, although the bathroom could use some improvement as there were a few broken soap holders.

Overall, I highly recommend it.
Read more
Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Balikpapan, Marketing at Ibis Balikpapan
Responded 18 Apr 2023
Dear EvirizalRangga, Thank you for sharing your stay experience with us. We are glad to see that overall of your stay was good especially with our hospitality and food quality. We thank you for the constructive feedback regarding the bathroom and soap holders condition in your previous room. Please rest assured that we have taken note this case into the related department for further action and to prevent any similar issue in future. We wish to have another opportunity to serve you better in your next visit. Should you have your next plan in Balikpapan, please do not hesitate to let us know at your convenient time. Best regards, Dewi Ningsih Duty Manager
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Perlu wrote a review Apr 2023
Yogyakarta Region, Indonesia12 contributions9 helpful votes
+1
1.0 of 5 bubbles
I stayed at the Ibis Balikpapan Hotel for 5 nights from 23 March to 28 March 2023. In short, Ibis Balikpapan is not clean, very dirty. And the hotel has never understood the concept of hygiene. For example, small flies on the food, blackened water dispenser faucets, and cockroaches in the bathroom. (Please see the photos I uploaded.)

<1> For 5 days, every time I had breakfast, I found small flies stuck to the top of the fruit juice jar, on the pudding, and on the pieces of fruit. I had reported to the restaurant staff 2 times, but the next morning there were still flies. They never improved the situations and never apologized to me. Never said any kind of "sorry".(Please see the photos I uploaded.).

<2> Ibis Balikpapan does not provide mineral water in plastic bottles, but they do provide water dispensers in the corridors. The problem is, the dispensers that line up are not kept clean so that the water dispenser faucets have turned black. I'd checked all the dispensers that were on the floor I was staying at. I also asked housekeeping staff to clean it up, but until the day I checked out it had not been cleaned.(Please see the photos I uploaded.)

<3> Everyday, without exception, I found small cockroaches, measuring 3-4mm, in the bathroom. (Please see the photos I uploaded.)
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Date of stay: March 2023
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Balikpapan, Marketing at Ibis Balikpapan
Responded 20 Apr 2023
Dear Musikkurakura, Thank you for taking the time to write this review. I am sorry to hear about your experience regarding the cleanliness in the room. Please be informed immediate action have been done to rectify this issue. We Worked together with pest control, our F&B team and our house keeping team have done deep cleaning process in the room to avoid this situation occurred again in the future. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Ningsih Duty Manager
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Hero P wrote a review Feb 2023
Jakarta, Indonesia2 contributions1 helpful vote
5.0 of 5 bubbles
Ibis hotel, Balik Papan is a comfortable place with fast service and response from the waiters and receptionists who are very friendly. From some of the room windows you will be presented with some extraordinary views of the city of Balikpapan.
So far this hotel is still a favorite place for me where it is strategically located in the middle of Balikpapan city.
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Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Maybe it's related to internet speed access to be further improved, but so far it's been pretty good
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Balikpapan, Marketing at Ibis Balikpapan
Responded 9 Mar 2023
Dear Mr. Heru, Warm greeting from Ibis Balikpapan! It was an honor and valuable occasion to accommodate you in our property. Thanks for your time to share your excellent experience of your stay with us on . We encourage going the extra mile and your appreciation is vital for us. I trust you are well and please let me know when you plan to return so that I can personally assist you with your accommodation requirements. Yours Faithfully, Dewi NIngsih Duty Manager
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Agustina R wrote a review Mar 2024
1 contribution
5.0 of 5 bubbles
We had an absolutely amazing time at Ibis's Hottel. The rooms were spacious and spotless, with great decor and crisp bed sheets.F@B : The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much . I would have Luxurious impression. Other than that, I can’t fault the place and will definitely go back.
Thank you Ibis👍
Read more
Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zoe L wrote a review Jul 2023
2 contributions
1.0 of 5 bubbles
I was backpacking with a friend and we had a horrible experience. Although staff was friendly, the rooms were very dirty, there were things under the bed, the floor was not vacuumed and there was hair in the sink and all mirrors were stained. The air conditioner was dripping aswell. We luckily only stayed one night; zero value for money! Having been in many ibis hotels around the world this one left us speechless.
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Date of stay: July 2023
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: Go to Swiss Belinn hotel: similar prices waaay better value for money!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Balikpapan, Marketing at Ibis Balikpapan
Responded 15 Apr 2024
Dear Zoel C3415TJ, Thank you for spending your time write us some constructive feedback. we do apologize if Ibis Balikpapan didn't met your expectation. we will share the information about the Air Conditioner water leaked, and about the cleanliness to our related department, to fix the issue and make some improvement. we still hope to meet you again in the near future, and hope your next stay will be more pleasant. Sincerely, Sigit BUDIARSO General Manager
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Felix S wrote a review Mar 2023
1 contribution
5.0 of 5 bubbles
Location not far from airport, just about 20 minutes, right in the middle of the city, very close to park, central market, mall, and so much others. Worker are very friendly and accommodating to all our needs. Awesome!!!
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Date of stay: February 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Balikpapan, Marketing at Ibis Balikpapan
Responded 7 Apr 2023
Dear Felix, Greetings from Ibis Balikpapan. Thank you for sharing your thoughts and experience on your recent stay with us on Trip Advisor. It is really pleasing and motivating for us. We are glad to know in overall you were satisfied with every effort that we make here in Ibis Balikpapan. We would like to thank you for choosing to stay at Ibis Balikpapan and we look forward to welcome you back on your future visit. Best regards, Dewi Ningsih Duty Manager
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Luke Wiratama wrote a review Dec 2020
Balikpapan, Indonesia2 contributions
5.0 of 5 bubbles
What a friendly staff!! I knew it from the start when I meet the security guy. Special thanks to Ms. Mumun, she's so helpful in helping my check-ins, the room was so cozy, clean, and tidy. Cool lobby you had too! thank you ibis balikpapan!!
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from IbisBalikpapan
Balikpapan, Indonesia
Yth. Fendypermadi, terima kasih karena selalu memilih Ibis Balikpapan sebagai pilihan anda menginap di kota Balikpapan; hal ini tentu saja akan saya sampaikan ke semua team untuk motivasi kami kedepannya. Untuk pertanyaan mengenai kamar mandi tersebut; tentu saja bisa di beli. mohon kiranya berkenan untuk menghubungi saya di nomor 0542 820821 untuk detail yang di minta. Hormat Saya, I Gede Pratama
Answer from IbisBalikpapan
Balikpapan, Indonesia
Dear Guest, thank you for the question in regard of the transportation services. For your kind information we could always arrange for the transfer services, kindly provide us with your flight details at least one day prior to arrival. there will be additional Rp. 160.000 per car per way up to 4 person. I Gede Pratama Hotel Manager
Haryadi A asked a question Sept 2016
apakah harga tersebut sudah termasuk sarapan pagi?
Answer from Rochman H
Probolinggo, Indonesia36 contributions14 helpful votes
Sdh termasuk sarapan tp hanya 1 orang waktu itu satunya pakai voucher
Zoe L wrote a tip Jul 2023
2 contributions
1.0 of 5 bubbles
"Go to Swiss Belinn hotel: similar prices waaay better value for money! "
Read full review
Hero P wrote a tip Feb 2023
Jakarta, Indonesia2 contributions1 helpful vote
5.0 of 5 bubbles
"Maybe it's related to internet speed access to be further improved, but so far it's been pretty good"
Read full review
Ivan T wrote a tip Dec 2021
Jakarta, Indonesia3 contributions1 helpful vote
4.0 of 5 bubbles
"Use the basement floor if you want to swim at Novotel. Direct access elevator to your floor at Ibis and also direct to the pool at Novotel"
Read full review
Reneperitz wrote a tip Mar 2017
Bainbridge Island, Washington5 contributions
4.0 of 5 bubbles
"For security purposes keep TV on even when not in the room. Luggage room is well guarded."
Read full review
Galdan2013 wrote a tip Sept 2015
Ulaanbaatar, Mongolia42 contributions29 helpful votes
3.0 of 5 bubbles
"Ibis shared the ground with its more upscale cousin " novotel " ."
Read full review
Not the right property for you?
There are more places to choose from in the Balikpapan area.
PRICE RANGE
£19 - £28 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaKalimantanEast KalimantanBalikpapan
NUMBER OF ROOMS
155
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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IBIS BALIKPAPAN - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Ibis Balikpapan
Which popular attractions are close to Ibis Balikpapan?
Nearby attractions include Balikpapan Plaza Shopping Center (0.6 miles), Melawai Beach (0.5 miles), and Pentacity Shopping Venue (0.4 miles).
What are some of the property amenities at Ibis Balikpapan?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Ibis Balikpapan?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Ibis Balikpapan?
Yes, free parking is available to guests.
What are some restaurants close to Ibis Balikpapan?
Conveniently located restaurants include Ocean's, Bondy Restaurant, and Soto Banjar Kuin Abdhu.
Are there opportunities to exercise at Ibis Balikpapan?
Yes, guests have access to an outdoor pool during their stay.
Does Ibis Balikpapan have airport transportation?
Yes, Ibis Balikpapan offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Ibis Balikpapan located near the city centre?
Yes, it is 0.3 miles away from the centre of Balikpapan.
Are any cleaning services offered at Ibis Balikpapan?
Yes, dry cleaning and laundry service are offered to guests.
Does Ibis Balikpapan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Ibis Balikpapan accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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