Quest Hotel Balikpapan
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Quest Hotel Balikpapan

Traveller (68)
Suite Room Set in 40 sqm eco friendly room.
Room & Suite (8)
Meratus Restaurant & Coffee Shop is located close to lobby area.
Dining (4)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

4.0
#14 of 46 hotels in Balikpapan
4.3 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.0 of 5 bubbles
Value
SPACIOUS and COMFORTABLE The Quest Hotel Balikpapan is a convenient, comfortable and enjoyable hotel with 79 delightfully furnished room and suites. The hotel combines good value with unique and inspiring design elements. Strategically located at Jalan Jendral Sudirman right inside Balikpapan's Superblok Shopping and Entertainment district, less than 2 minutes to shopping malls - E-Walk, the largest shopping mall in Balikpapan. Easily accessible from the airport and only a short drive to government offices and the city's center, making it a perfect home for business travelers, conference delegates and leisure travelers alike.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Restaurant
Breakfast buffet
Shuttle bus service
Car hire
Business Centre with Internet Access
Meeting rooms
Spa
Massage
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Indonesian
Hotel links
Special Offer:BOOK EARLY, SAVE MORE

Location

Jl. Jendral Sudirman Super Blok H11, Balikpapan 76114 Indonesia
214Reviews1Q+A4Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 60
  • 82
  • 56
  • 7
  • 9
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Sort by:
Detailed Reviews
liya wrote a review Feb 2023
East Kalimantan, Indonesia
Hotel's Favourite
5.0 of 5 bubbles
The service was very great, and our stay was so relaxing. The service was so good, relax and enjoy the experience. The staff is very friendly and helpful. It is close to Pentacity and Ewalk. For the breakfast was pretty good. Would recommend to stay in this hotel.
Read more
Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hendra wrote a review Jan 2020
Balikpapan, Indonesia
5.0 of 5 bubbles
Good Hotel Inside Mall Area.
The room is worthed enough.
The breakfast is superb.
Just the leaking window at that night because it was raining, So the rain comes inside my room through the leaking window
Read more
Review collected in partnership with this hotel
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kadir Sambolangi wrote a review Jan 2024
East Kalimantan, Indonesia
5.0 of 5 bubbles
Nice tiny hotel inside the biggest department store in Balikpapan. It is not the only hotel in the area. Most of the time the hotel is full. 1st floor rooms, below the lobby, are not equipped with windows.
A small meeting room lies next to the restaurant.
Read more
Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: Parking area is most of the time full of vehicles. No parking for motorcycles
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hilda Nidya Sari, Owner at Quest Hotel Balikpapan
Responded 7 Feb 2024
Dear Mr. Kadir Sambolangi, Warmest greeting from Quest Hotel Balikpapan.... Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay at our hotel located inside the biggest shopping center in Balikpapan. We strive to provide a convenient and comfortable experience for all our guests. However, we apologize for any inconvenience caused by the lack of windows in the 1st floor rooms below the lobby. Your feedback about the small meeting room next to the restaurant is duly noted. We will review our facilities to see how we can better accommodate our guests' needs in the future. We value your feedback and hope to have the pleasure of welcoming you back for another great stay in the future. Warm regards, Hilda Nidya Sari General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
imansasongko wrote a review Jun 2020
Samarinda, Indonesia
5.0 of 5 bubbles
nice trip,good looking city,comfortable and privacy never forget that bussines trip,i ll try to recommended this if i will take the solo trip or holiday with my family.i thing this hotel.i think the atmosphere of this hotel will come back to life if the ongoing conditions are running normally
Read more
Review collected in partnership with this hotel
Date of stay: June 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VAS1586 wrote a review Sept 2019
Qingdao, China
+1
3.0 of 5 bubbles
Checked in at 7pm on a Saturday night for a three day business stay. Booked by company. Check in was real fast. Allotted room#606. First impression was clean beds, reasonable towels, room cool, lights OK, toiletries (toothbrush, paste, shampoo, body gel, handsoap, ear buds, shower cap) mediocre, water pressure at shower OK, hot water OK, sink tap poor, toilet seat clean, occasional visitors like insects, bugs, beetles on floor, a/c dripping, staff good response, dull and boring menu for breakfast, restaurant staff attitude OK, egg station girl trying slip away due to no knowledge of English and to avoid embarrassment, egg station does not function all bfast hours, filling up of food not prompt, food tasty, neatly served, tables crisscross arrangements due to lack of space, front desk staff very courteous, etc, etc. Hotel located just close to Pentacity mall, need to go through the hassles of gate pass while entry and exit of the huge BSB campus, very secure feeling. To summarize - a budget hotel OK for an economy stay. Not bad but for sure has all potential to do better.
Read more
Review collected in partnership with this hotel
Date of stay: September 2019
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rahadian S wrote a review Aug 2016
Jakarta, Indonesia
3.0 of 5 bubbles
I stayed in here because aston.group hotel with good rate. But the food taste different from Aston cafe a lot. Fish was not fresh, breakfast too salty. Room is the best, with standard facilities. Location was bad.
Read more
Review collected in partnership with this hotel
Date of stay: August 2016
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DonyBurhan, Manajer Umum at Quest Hotel Balikpapan
Responded 16 Oct 2016
Dear Rahadian, "Warmest Greeting from Quest Hotel Balikpapan" Thank you for staying at Quest Hotel Balikpapan. We would like to apologize for any inconvenience. We promise to improve our services to the satisfaction of guests. Allow us to fix our mistake in the future if you are willing to go back to stay at our hotel. Thank you.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rickA985SD wrote a review Sept 2015
Amsterdam, The Netherlands
4.0 of 5 bubbles
This is a very clean and new hotel, conveniently located next to a big mall. The staff is very polite and friendly, the bed is big and comfortable and a large number of restaurants and shops are a short walk away.

There isn't much more to the hotel, it's good value and simple. A clean and comfortable place to sleep.
Read more
Review collected in partnership with this hotel
Date of stay: August 2015
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denmasrul wrote a review Oct 2018
Bontang, Indonesia
+1
4.0 of 5 bubbles
The most favorite of this hotel is location that on walking distance to Pentacity Shopping Mall and E-Walk in Balikpapan. i don’t like the position of Air Conditioning in the room, the fan is directly blown to the bed.
Read more
Date of stay: October 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dimas Harimukti wrote a review Nov 2016
Balikpapan, Indonesia
5.0 of 5 bubbles
Stayed for 3 nights here and looked after very well the service was quick and the staff very helpful. WIFI was good. The hotel price was cheap welldone to everybody. Hope to see Ms Irma soon she gave me a room with beautiful view.
Read more
Date of stay: November 2016Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DonyBurhan, General Manager at Quest Hotel Balikpapan
Responded 13 Dec 2016
Dear Dimas, "Warmest Greeting from Quest Hotel Balikpapan" Thank you for staying at Quest Hotel Balikpapan. Thanks for your feedback. We would like to tell youl greetings from Irma. We look forward to welcoming you back. Thank you.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eddie M wrote a review Aug 2016
San Martino alla Palma, Italy
2.0 of 5 bubbles
Very friendly and helpful staff . Clean and comfortable. Breakfast ok. Room a little tired
No hot water in the suite rooms for 3 days.
Staff were obviously aware of the problem when I mentioned it. Polite smiles and assurance it will be fixed.
Just get it fixed Quest, so your staff can smile with pride. It's not good enough for the rupiah paid.
You are putting yourself among the remote zero star hotels I have stayed in Indonesia where you don't expect or pay for hot water.
Read more
Date of stay: August 2016
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from srihartoto, General Manager at Quest Hotel Balikpapan
Responded 15 Aug 2016
Dear Mr Edward, Thank you for staying at Quest Hotel Balikpapan. Let us apologize profusely for any inconvenience you. We have hot water maintenance during your stay. We make every effort to solve the problem and tried to do our best to make our guests' satisfaction. Please allow us to fix our mistake in the future if you are willing to go back to stay at our hotel. Thank you.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ocin104 asked a question Feb 2018
apakah tipe kamar ini sudah include breakfast?
Kadir Sambolangi wrote a tip Jan 2024
East Kalimantan, Indonesia17 contributions1 helpful vote
5.0 of 5 bubbles
"Parking area is most of the time full of vehicles. No parking for motorcycles"
Read full review
Dave R wrote a tip Mar 2016
Jakarta, Indonesia112 contributions85 helpful votes
3.0 of 5 bubbles
"If possible get a room facing the sea ......."
Read full review
mira_kirana wrote a tip Dec 2015
Yogyakarta Region, Indonesia17 contributions5 helpful votes
4.0 of 5 bubbles
"Higher floor to get better view."
Read full review
IdaMerina wrote a tip Dec 2015
Jakarta, Indonesia21 contributions1 helpful vote
3.0 of 5 bubbles
"avoid to get room 301 because of its poor wall in front of bed and television area"
Read full review
Not the right property for you?
There are more places to choose from in the Balikpapan area.
PRICE RANGE
£29 - £43 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaKalimantanEast KalimantanBalikpapan
NUMBER OF ROOMS
79
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

QUEST HOTEL BALIKPAPAN - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Quest Hotel Balikpapan
Which popular attractions are close to Quest Hotel Balikpapan?
Nearby attractions include E-Walk Balikpapan Superblock (0.05 miles), Benua Patra Beach (0.4 miles), and Monumen Perjuangan Rakyat - MONPERA (0.4 miles).
What are some of the property amenities at Quest Hotel Balikpapan?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Quest Hotel Balikpapan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Quest Hotel Balikpapan?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Quest Hotel Balikpapan?
Yes, free parking is available to guests.
What are some restaurants close to Quest Hotel Balikpapan?
Conveniently located restaurants include Open House, Rumah Makan Torani, and Depot Simpang Empat.
Does Quest Hotel Balikpapan have airport transportation?
Yes, Quest Hotel Balikpapan offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Quest Hotel Balikpapan?
Yes, dry cleaning and laundry service are offered to guests.
Does Quest Hotel Balikpapan offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Quest Hotel Balikpapan?
The staff speaks multiple languages, including English and Indonesian.
All Balikpapan HotelsBalikpapan Hotel DealsLast Minute Hotels in BalikpapanHotels near Quest Hotel Balikpapan
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire