Grand Tjokro Balikpapan
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Grand Tjokro Balikpapan

Jln. Marsma Iswahyadi No. 21, Balikpapan 76115 Indonesia
Traveller (176)
Nice Room
Room & Suite (38)
Dining (17)

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About

4.0
#13 of 46 hotels in Balikpapan
4.3 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.1 of 5 bubbles
Value

Finding an ideal family-friendly hotel in Balikpapan does not have to be difficult. Welcome to Grand Tjokro Balikpapan, a nice option for travellers like you.

Nearby landmarks such as Mahavihara Buddhamanggala (2.2 mi) and Japan-Lamaru Tomb (2.3 mi) make Grand Tjokro Balikpapan a great place to stay when visiting Balikpapan.

As your “home away from home,” the hotel rooms offer air conditioning, a minibar, and a refrigerator, and getting online is easy, with free wifi available.

Guests have access to 24 hour front desk, a concierge, and room service while staying at Grand Tjokro Balikpapan. In addition, Grand Tjokro Balikpapan offers a pool and breakfast, which will help make your Balikpapan trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

When you’re ready to try some local flavor, be sure to check out Dandito and Kepiting Kenari, which is known for serving up tasty crab, which is popular with locals and out-of-towners alike.

During your visit, be sure to check out a popular lighthouse like Tukong Hill Lighthouse, which is a short distance from the hotel.

Grand Tjokro Balikpapan looks forward to welcoming you on your visit to Balikpapan.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Valet parking
Wifi
Hot bath
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Bottled water
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Classic
Mid-range
Languages Spoken
English, Indonesian
138Reviews3Q+A18Room tips

Reviews
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Detailed Reviews
elmo069 wrote a review Oct 2020
Kuala Lumpur, Malaysia30 contributions9 helpful votes
3.0 of 5 bubbles
The staff here tried to be friendly but were not attentive enough. We made some requests but not followed through. For example, the dimmer curtains were not able to be pulled tightly closed and daylight came through which interrupted sleep. The curtain railings were jammed and told the front desk about it, but no one came to address the problem.

The linen sheets smelled funky. I had to give it a few sprays of cologne to hide the smell. The bathroom shampoo dispenser was nearly empty and noone came to top up. The toilet bowl was icky. Had stains in it, it didnt appeared to be cleaned properly.

Quarantine meals were a big let down. The portions were very small. I would say kid-sized meals which hardly was enough for an adult. Very likely you will need to supplement by delivery orders.

Internet was another letdown. The Internet in the room was unstable and lagged a lot. So, video calls over WhatsApp or such were of poor quality. The hotel really needs to sort this out. After all this, It would seem giving it a 3 star out of 5 appears generous. I only gave it 3 stars because i had to endure only 3 nights stay. If it was longer...
Read more
Date of stay: October 2020
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Make sure to ask for a quiet room, preferably facing the airport side. Also, Examine the room...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyas O wrote a review Apr 2021
4 contributions4 helpful votes
5.0 of 5 bubbles
Nice experiences when 1st time visit Balikpapan. The location is near Airport and also having shuttle which can drop off the guests make it easier. The foods are also nice, the staffs are also so helpful. Thank you...
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Date of stay: May 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kadir Sambolangi wrote a review Jan 2024
East Kalimantan, Indonesia17 contributions1 helpful vote
5.0 of 5 bubbles
Perhaps this hotel is the nearest one to SAMS airport Balikpapan. About 15 minutes walking to the airport entrance. It has a big meeting hall, spacious restaurant and wonderful swimming pool. Some talented therapists can be found at spa downstairs.
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Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: About 10 minutes driving on in taxi to BSB department store
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Venisiana D wrote a review Apr 2021
Jakarta, Indonesia268 contributions111 helpful votes
2.0 of 5 bubbles
This hotel is just 10-15 minutes from the airport but below-standard managed. The towels and bedsheets are so smelly even after we requested a change, that means overall hygiene management is poor. They are also not ready to follow covid-19 hygiene protocol, among others, breakfast is still on open buffet style. I don't think I need to elaborate more.
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Date of stay: December 2020
2.0 of 5 bubblesRooms
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alvino s wrote a review Apr 2024
4 contributions
5.0 of 5 bubbles
A very pleasant stay experience. great view straight to the airport runway. nice bed and linen. complete amenities for an affordable price. the most important things, the hospitality from the staff. and i described it as perfect!
thank you for the hospitality given. obviously will be here again for the upcoming visit.
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: book early for a great deal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sonny m wrote a review Mar 2023
1 contribution
5.0 of 5 bubbles
What a excellent experience stay at Grand Tjokro Balikpapan!
Superb service especially Mas Febri (Front Office). Fast check in and check out, explain all hotel facility's, and very helpfull. Good job and keep up the good work!
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ade G wrote a review Jul 2016
1 contribution4 helpful votes
1.0 of 5 bubbles
Been there from 26-29 July 2016 for business trips.

26 morning I call hotel for reservation, they said it was no room available.
Check my trip advisor, same hotel same booking days, two rooms is available.
Is the staff not doing his job properly? Or it just a (personal) business method?

Nonetheless i got my rooms from booking. Com, cheaper but without breakfast.

On 29 morning i checked out, and order some food to take away, at the lobby there was advertise from restaurant for Crab food (kepiting soka), i take one order to take away at 1600.
I come back to hotel at 1630, the ordered food is not ready yet, and staff ask me to wait for a few minutes, after awhile, staff meet me again and says the orderes food is not cooked yet and asked me to wait.
I said no thanks, and thats probably my last visit to grand tjokro, with their malfunction staff.
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Date of stay: July 2016Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nyla Lala wrote a review Jun 2018
127 contributions163 helpful votes
4.0 of 5 bubbles
Always stayed here when i need to work, it’s very close to airport and only 5mins to my office.

Check in is painless and quick. Breakfast is great! They served traditional drink (Jamu) and Mixed juices as what we wanted.

Room is spacious, and all the staffs are friendly. Especially Mbak Rani, the management staff from hotel, she is always very welcomed.

Cheers
N
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Date of stay: March 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arintya Julian P wrote a review Aug 2017
2 contributions2 helpful votes
1.0 of 5 bubbles
I stayed for 2 nights in this hotel, for the first night everything is good until the last night I stay, I ordered food from KFC then after my food comin, the staff called to my room and ask me to come at the lobby. I ask them to help me to send my food and take the money from my room but the staff just said can't do this...no sorry and good explain the staff was soooo rude and hung up the phone. (And the position is....I still talking with him) :)) bad phone courtesy.
For the 4 Star hotel maybe you guys can improve your services. Especially Front Office Staff.
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Date of stay: August 2017Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Han1685 wrote a review May 2017
Tangerang, Indonesia25 contributions4 helpful votes
4.0 of 5 bubbles
I stayed for 1 night at the Grand Tjokro Balikpapan Periode end of April 2017 (this is my third time i stay at this hotel), my previous stay compare to the recent stay was the same, overall was good; the room was clean, comfort and very closed to the sepinggan airport and impressed with the buffet service.
But when the time i was checking out, I request for the last minute of drop off transportation to the airport, unfortunately the receptionist said that the service is hour basis and i have to wait until 45 minute. I spoke to them that the distance from the hotel to the airport was so closed (not event 10 minutes by driving) but still i got the same answer and have to wait (and the receptionist suggest me to take the taxi instead of free shuttle form the hotel). I think the hotel should be flexible based on the guest situation and can give more valuable service since the shuttle car also available at the time.

Overall i still will recommend this hotel to my friend and colleague who will visit balikpapan.
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Date of stay: April 2017
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: airport view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bramaswahyudi asked a question Sept 2017
Surabaya, Indonesia14 contributions6 helpful votes
apakah hotel ini memiliki kamar dengan pemandangan pantai atau laut?
Answer from Sutan PL
Pekanbaru, Indonesia43 contributions15 helpful votes
view runway airport. pilih di lantai 3 dan 4.
Answer from Yesaya Sinambela
Samarinda, Indonesia54 contributions5 helpful votes
Setau saya seperti standar umumnya untuk infant kurang dari 2 tahun tanpa tambahan biaya. Untuk anak kurang dari 12 tahun mungkin ada tambahan untuk breakfast.
alvino s wrote a tip Apr 2024
4 contributions
5.0 of 5 bubbles
"book early for a great deal"
Read full review
Don wrote a tip Mar 2024
Jakarta, Indonesia302 contributions57 helpful votes
3.0 of 5 bubbles
"Except for its location else... very basic and nothing special."
Read full review
Kadir Sambolangi wrote a tip Jan 2024
East Kalimantan, Indonesia17 contributions1 helpful vote
5.0 of 5 bubbles
"About 10 minutes driving on in taxi to BSB department store "
Read full review
Ultravanila wrote a tip Jun 2022
Samarinda, Indonesia22 contributions1 helpful vote
2.0 of 5 bubbles
"Ask for a room with a pool view, hopefully, it would be better"
Read full review
elmo069 wrote a tip Oct 2020
Kuala Lumpur, Malaysia30 contributions9 helpful votes
3.0 of 5 bubbles
"Make sure to ask for a quiet room, preferably facing the airport side. Also, Examine the room first for cleanliness."
Read full review
Not the right property for you?
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PRICE RANGE
£27 - £37 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaKalimantanEast KalimantanBalikpapan
NUMBER OF ROOMS
148
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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GRAND TJOKRO BALIKPAPAN - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Grand Tjokro Balikpapan
Which popular attractions are close to Grand Tjokro Balikpapan?
Nearby attractions include E-Walk Balikpapan Superblock (2.5 miles), Balikpapan Plaza Shopping Center (4.8 miles), and Lamaru Beach (2.3 miles).
What are some of the property amenities at Grand Tjokro Balikpapan?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Grand Tjokro Balikpapan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Tjokro Balikpapan?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Tjokro Balikpapan?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Grand Tjokro Balikpapan?
Conveniently located restaurants include Ocean's, Dandito, and Kepiting Kenari.
Are there opportunities to exercise at Grand Tjokro Balikpapan?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Grand Tjokro Balikpapan have an airport shuttle?
Yes, Grand Tjokro Balikpapan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Grand Tjokro Balikpapan have airport transportation?
Yes, Grand Tjokro Balikpapan offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Tjokro Balikpapan?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Tjokro Balikpapan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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