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Orchardz Hotel Gajahmada

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Orchardz Hotel Gajahmada
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95 Reviews from our TripAdvisor Community

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Showing 47: English reviews
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Reviewed yesterday NEW

We had a decent stay here. Staff are friendly and rooms are decently priced for travelers. Laundry can be done a few blocks away by the kilo. Only downsides are the location and the Orchardz "Men's" club nearby. One night was a little loud because of the karaoke nearby. Another night was difficult to get in with traffic for a...

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Helpful?
Thank Jess E
Reviewed 3 weeks ago via mobile

The hotel lobby area is large and it has a good interior design. However, the deterioration started as the moment I stepped into check in area. The reception staff was ignorant, not just when I did check in and check out, but whenever you passed through the reception area, no smile, no greetings, and no eye contact; even the security...

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Helpful?
Thank fendyhsu
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear valued guest ID. Fendyhsu, Warm greetings from Orchardz Hotel Gajahmada Pontianak. Thank you for giving us your review, correction and we do appreciate it a lot. We do apologize for the inconvenience caused during your stay with us. We have done the interrogation with all the department concerned and action had been taken. We understand that we still have...

Reviewed 23 December 2016 via mobile

pros : - the location is good, easy to find good meals or coffee shop - the price is considered reasonable - the staff and receptionist is nice at all cons : - the tv channels are not working and the quality of display is bad ('banyak semutnya' in bahasa) - Wifi connection poor for download and streaming

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Helpful?
Thank Ardiyasa Y
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear valued guest ID. Ardiyasa Y, Warm greetings from Orchardz Hotel Gajahmada, Pontianak. Thank you for giving us your review, correction and we do appreciate it a lot. Please be informed that we are going to add our bandwidth up to 15 mbps, and it's progressing. We hope that it can support our guests need for wifi connection. We are...

Sentul, Indonesia
Reviewed 12 December 2016

Stay 1 night at this hotel. The hotel is nice & good, location in city center, you will find alot food corner, kopitiam ( Coffe shop ) etc. The room was big enough and clean, staff very friendly, wifi is good. The breakfast is good and so various. Car parking to small for hotel with 3 star, if the car...

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Helpful?
Thank Boenaidy
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear valued guest ID. Boenaidy, Warm greetings from Orchardz Hotel Gajahmada, Pontianak. Thank you for your time to give us your review to our hotel, we do appreciate it a lot. We do hope that we can maintain and more over that we will always try to develop it. Once again, thank you for your review and we look forward...

Surabaya, Indonesia
Reviewed 9 October 2016 via mobile

This place is fine for a short stay. A little worn but not too bad. Some of the staff were friendly and helpful, others were not. Bed was comfortable. Room was fairly quiet (we were on the eighth floor). Car parking is an issue as the area is way too small and the parking attendant has cars double or triple...

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Helpful?
Thank Thomas P
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear valued guest ID Thomas P, Warm greetings from Orchardz Hotel Pontianak, West Kalimantan. Thank you for giving us your review, we do appreciate it a lot. We would always keep improving our service and developing our human resources for our guest satisfaction. Thank you for staying with us and we do look forward to have your next reservation with...

Pontianak, Indonesia
Reviewed 1 October 2016 via mobile

I was here room was clean and good, very recommed, staf hotel also friendly, Location also in city you will find alot of food corner, coffe shop outside hotel, its in heart of pontianak city, just walk you dont need taxi only for find food or supermarket.

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Helpful?
Thank Wita A
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear valued guest ID Wita A, Warm greetings from Orchardz Hotel Gajahmada, Pontianak Thank you for giving us your review, and we do appreciate it a lot. We will keep up to maintain our service and develop our products and human resources as well. Once again , thank you for your review and we do look forward to have your...

Reviewed 19 September 2016 via mobile

The room is so cozy and spacious. But the front office staff can not reachable by phone on 11-12 pm. Less friendly when we want to check out. The breakfast is so various, but it has to be monitored. The location is so strategic, nearby cafe and restaurant.

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Helpful?
Thank oppinina2910
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear valued guest ID oppinina2910, Warm greetings from Orchardz Hotel Gajahmada, Pontianak Thank you for giving us your review, and we do appreciate it a lot. We do apologize for the inconvenience caused during your stay with us. We have follow up this matter and we hope it would not happen again in the future. Once again , thank you...

Reviewed 19 August 2016

in strategic area. Surround with many local coffe shop (warung kopi).. Just walk out the hotel and turn righ, i found warung kopi that sell various drink and meal... You should try "pisang salai" (fried banana with sweet topping). Worth to try when you go to Pontianak Nice room, reasonable price... I make booking with online booking. A few click...

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Helpful?
Thank Hafiiz Y
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear valued guest ID Hafiiz Y, Warm greetings from Pontianak, West Kalimantan. Thank you for giving us your review, we do appreciate it a lot. We look forward to have your next reservation with us again. Best regards, Gatot Prasetyo Aribowo

Jakarta, Indonesia
Reviewed 5 August 2016

i was travelling to Pontianak last week, and stayed in Orchardz Gajahmada for 1 night. Prime and life night area in Pontianak. But i got the room with ruined air conditioner and it was took 2 hours for staff make a decision that i must change room and unlucky me the available room is in smoking area. In new room,...

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Helpful?
Thank Irene I
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear valued guest ID Irene I, Warm greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for your review to our hotel, we do appreciate it a lot. We have coordinated with the department concerned regarding with our rooms and hotel building maintenance. We do apologize for the inconvenience caused during your stay with us and look forward to...

Jakarta
Reviewed 18 June 2016 via mobile

The hotel was good and likeable. The room was nice and could make me sleep well. The hospitality should be improved especially the way the receptionists handle the guests. They should be more friendly and have good smiles. Cheers!

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Helpful?
Thank DonniTheTraveler
gatot a, Manager at Orchardz Hotel Gajahmada, responded to this review

Dear valued guest Id Donni The Traveller, Warm greetings from Orchardz Hotel Gajahmada Pontianak, West Kalimantan. Thank you for giving us your review regarding with our services and human resources. We are still improving our human resources to keep the standard of services and we have coordinated with the departments concerned regarding with this matter. We do apologize for the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Smoking rooms available
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Strategically located in the heart of Pontianak, Orchardz Hotel Pontianak is a luxury hotel that boasts a prime location within business, cultural and entertainment areas. The hotel provides comfortable accommodation and convenient facilities are an ideal place for business or leisure guests.Our range of standard, superior, deluxe, executive, and premier suite rooms promises a comfortable stay for all our guests. Our room is designed in minimalism theme and well equipped with host of modern amenities. Wi-Fi in every corner of the hotel.Smoking and Non smoking rooms are also available. ... more   less 

Additional Information about Orchardz Hotel Gajahmada

Address: Jln. Gajah Mada No. 99 | Kalimantan Barat, Pontianak 78122, Indonesia
Region: Indonesia > Kalimantan > West Kalimantan > Pontianak
Price Range: £22 - £27 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Orchardz Hotel Gajahmada 3*
Number of rooms: 148
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Hotel Style:
#4 Spa Hotel in Pontianak
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Questions & Answers

Questions? Get answers from Orchardz Hotel Gajahmada staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to see your room first.”
 of 5 bubbles 421jesse, 27 Feb 2017 | Read review
“i think my friends room number 837 have better view than mine....”
 of 5 bubbles hafiizy, 18 Aug 2016 | Read review
“Ask for room in the new wing”
 of 5 bubbles NitinMathew, 23 Oct 2015 | Read review
“Breakfast have very limited choice of western food.”
 of 5 bubbles GustinoTravels, 20 Sep 2015 | Read review
“not the room beside the new hotel project”
 of 5 bubbles shey0ung, 25 Aug 2014 | Read review
5 of 5