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Ruby True Hotel

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#7 of 44 Hotels in Bagan
Certificate of Excellence
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Ruby True Hotel
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195 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Best, The Netherlands
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

The staff of Ruby True gave very, very special service. In the hazel caused by a flat tyre of our E-bike at a sunset view I accidentally left my Nikon camera at a bench near a temple in stead of putting it in my camera bag. Arriving at the hotel the staff immediately started a rescue and recovery, calling around,... More 

Helpful?
Thank Willem_at_Best
RubyTrueHM, Manager at Ruby True Hotel, responded to this review

Dear Mr. Willem_at_Best, It is the greatest pleasure for me to respond your review which you take so much your precious time to write details about our hotel and staff performances. The experiences that evening were so excited for us to retrieve your camera back and finally we were very delighted as well. We thought that we could not get... More 

Dublin, Ireland
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 days ago NEW via mobile

I loved my stay here. I was made feel so welcome and at home by the staff. The owner Wah Wah is a national treasure and never forgot my name! When I hurt my knee the manager went to the pharmacy for me which was really appreciated! The hotel is on the edge of town which is why I picked... More 

Helpful?
Thank Unizen
RubyTrueHM, Manager at Ruby True Hotel, responded to this review

Dear Mr. Unizen, Thank you very much indeed for taking your precious time to write fully detailed of our hotel and services. I am so proud that you recognize every single service that we offered to our esteemed guests. I hope your knee is better or recovered already from pains. I have already checked your room personally and we will... More 

Clontarf, Queensland
Level Contributor
280 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
Reviewed 1 week ago

We arrived at around 10am following disembarkation from a two night river cruise from Mandalay, my wife was ill from some form of food poisoning and I was desperate to find somewhere cool where she could lay down and start to recover. I prayed we would be able to book into our room at such an early hour as I... More 

Helpful?
Thank Steve P
RubyTrueHM, Manager at Ruby True Hotel, responded to this review

Dear Mr. Steve P, It is very hard to respond to express our gratitude to you for sharing your experiences with us as you mentioned a lot detailed about our services, especially Ms. Wah Wah's performance. As usual, she and her team always run for our guest's needs and wants enthusiastically. We always consider each and every guest as a... More 

Kyoto Japan
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

The hotel has carefully tended beautiful gardens with squirrels scampering around and we enjoyed a quiet beer outside in the evening before dinner. The restaurant really is good both for dinner and for breakfast when you can choose Western and local dishes. Our cottage was a little dark and musty when we arrived so we opened the windows for some... More 

Helpful?
Thank Julie I
RubyTrueHM, Manager at Ruby True Hotel, responded to this review

Dear Mrs. Julie I, I would like to express my gratitude for your heartwarming review that you have shared on TripAdvisor with regards to your recent stay at Ruby True Hotel. We were delighted to hear that you had enjoyed our food and beverage facility. And kindly allow me to extend my sincere apology that we were not good enough... More 

1 review
Reviewed 1 week ago

I cannot recommend this guesthouse enough. Wah Wah and the rest of the staff were unbelievable - anything we needed/wanted was sorted for us, no trouble at all. Future flights & accommodation were organised for us whilst local restaurant recommendations were spot on. Lovely surroundings with beautiful gardens. Would definitely return to this place.

Helpful?
Thank Dave R
RubyTrueHM, Manager at Ruby True Hotel, responded to this review

Dear Mr. Dave R, Thank you very much indeed for your review. We are very glad that you had recommended our hotel and liked our services. We are so energetic to hear from you about Wah Wah and our staff's great performances. We look forward to your return stay at our hotel and I will personally share your precious review... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

Hotel is located 10 minutes walk from restaurants and markets, the scenery is very nice and cosy. Staff is very firendly and helpful, especially. Mrs. Wa Wa who was always there for us and arranged everything we've asked. The rooms are bit old and quite dark - they need some renovation. All in all it's a good value for the... More 

Helpful?
Thank Katarzyna L
RubyTrueHM, Manager at Ruby True Hotel, responded to this review

Dear Guest, Kindly allow me to express our gratitude for taking your time to share your experiences with us. We truly like your review and taking time to point it out for our improvement. We are always looking for better renovation within our best end and thanks for your suggestion. I will personally share with my team and work hard... More 

Mumbai (Bombay), India
Level Contributor
4 reviews
Reviewed 2 weeks ago via mobile

Wah Wah is a Hindi word which means marvellous and this truly sums up my experience at this lovely hotel. Incidentally the leading lady of the hotel is a charming and very helpful lady by the name of Wah Wah as mentioned in the other reviews. With Wah Wah and her staff, you feel completely at ease with the city... More 

Helpful?
Thank RajatKohli
RubyTrueHM, Manager at Ruby True Hotel, responded to this review

Dear Mr. RajatKohli, Warmest greeting from Ruby True Family and thank you very much indeed for staying with us and taking your valuable time to share your experience at our hotel. And also Wah Wah and her team members are very pleased to read about your extremely wonderful comments about them. Now we also learn about Hindi words " Wah... More 

Perth, Australia
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago

Really nice little hotel with bungalow type accomodation at the outer edges of New Bagan. Staff were fantastic, very friendly and helpful in arranging e-bike hire, car to Mandalay etc. at a good price. Decent breakfast, sociable happy hour to enjoy also.

Helpful?
Thank thelondonway
RubyTrueHM, Manager at Ruby True Hotel, responded to this review

Dear Ms. Thelondonway, Warmest greeting from Ruby True Family.Thank you very much indeed for taking your precious time to share your experiences. We are very glad to hear that you had wonderful stay with us and like our services and prices we offered. And also thanks again for enjoying our first ever " Happy Hour" at our beautiful garden. We... More 

Hamburg, Germany
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

We stayed at the Rub True hotel for two nights. It is a little outside of New Bagan but quiet and nice and it had a bike rental close by . The bungalow was comfy and clean. The staff was super nice and helpful. Would stay there again.

Helpful?
Thank mauzmeow
RubyTrueHM, Manager at Ruby True Hotel, responded to this review

Dear Mr. Mauzmeow Warmest greeting from Ruby True Family. First of all, thank you very much indeed for choosing to stay with us. We are very delighted to receive your valuable comments through TripAdvisor. As we always would like to fulfill our guest's satisfaction , our staffs and management team always tried our best to accommodate our guests needs and... More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016

At Ruby True, you get the best service as well as a lovely chalet type of room. We arrived at night, had nothing to eat. So they opened the restaurant and prepared a meal for us. Wow! When we were about to leave they asked what we'd do the next day. Naturally, we wanted to visit the Pagodas, because, well...... More 

Helpful?
Thank gregork983
RubyTrueHM, Manager at Ruby True Hotel, responded to this review

Dear Mr. Gregor K, Warmest greeting from Ruby True Family and thank you very indeed for choosing our hotel to stay with us. We are very proud that you have made a remark our hotel and service as " Home away from home". And we also happy to hear that you were amazed for our team's tireless service to fulfill... More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Concierge
  • Room Service
  • Laundry Service

Additional Information about Ruby True Hotel

Address: Myat Lay Road | New Bagan, Bagan, Myanmar
Region: Myanmar > Mandalay Region > Bagan
Price Range: £43 - £64 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ruby True Hotel 3*
Number of rooms: 40
Reservation Options:
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Hotel Style:
#3 Romantic Hotel in Bagan
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Questions & Answers

Here's what travellers have asked, with answers from Ruby True Hotel staff and other travellers.
3 questions
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tamworth england
Chengdu, China
over a year ago

See all questions (3)

Questions? Get answers from Ruby True Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Give your preference of the type of bed you want: doublebed or two single beds”
  • View from the balcony in front of a Deluxe room.
 of 5 bubbles Willem_at_Best, 30 Nov 2016 | Read review
“One of the bigger rooms near the back of the grounds are nice and peaceful.”
  • Our very comfortable and cool room.
 of 5 bubbles sdpaine, 20 Nov 2016 | Read review
“Ask specifically if you want a double bed - most rooms have 2 singles”
 of 5 bubbles noplanes, 27 Mar 2016 | Read review
“they allow late check-outs if possible, so ask!”
 of 5 bubbles DSDV92, 20 Feb 2016 | Read review
“All rooms chalet layout nothing much either way.”
 of 5 bubbles Coolhealth, 28 Apr 2015 | Read review
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