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Casablanca Suites

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70 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Manila, Philippines
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 October 2016

The hotel is a 2 storey building. Lobby is clean and modern. We were assigned to a room that has an inefficient aircon but the front desk was also very quick in transferring us to a much better room. The room is clean and fresh smelling. The only inconvenient thing is the shower in the bathroom, it is attached to... More 

Helpful?
Thank elizabethrn2014
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 August 2016

I stayed at the Casablanca Suites for 52 days while I was on a military exercise and the staff really made it feel like I was on vacation. After spending a 12 hour day in the field (on a short day) I would often get back to the hotel exhausted and covered in sweat, than I would get to my... More 

Helpful?
1 Thank Ronald S
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 July 2016

If you want to see Mayon this hotel will give you a good view of that mountain from your room. Though the hotel itself is quite small, the room offers a much bigger space. Staff are friendly and near the airport.

Helpful?
Thank James Z
SMCAPILI, Manager at Casablanca Suites, responded to this review

Dear James Z, Greetings from Beautiful Albay! I hope all is well. Thank you for your review - we sincerely appreciate it. I hope you have enjoyed your stay as much as you have enjoyed the view from your room. Have you tried viewing Mayon Volcano while having a great cup of brewed coffee or hot native chocolate from our... More 

Taif, Saudi Arabia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 July 2016 via mobile

The only hotel that I booked for three days but made me think about checking out after few minutes of checking in. The executive room that I asked is not worth every centavo that I paid. The room has an unusual smell, old furnitures, the bed is hard, the bathroom is outdated and dirty. The breakfast buffet is cold already... More 

Helpful?
1 Thank Reese B
SMCAPILI, Manager at Casablanca Suites, responded to this review

Hello Reese B, A warm hello from Albay! Thank you for your feedback. We apologize that you have not enjoyed your stay with us and your expectations were not met and the accommodation was not to your liking. Please be assured that we are all ears to any comments - positive or negative, as such provides us an opportunity for... More 

A TripAdvisor Member
Reviewed 23 July 2016 via mobile

Back in Legazpi City after nearly 20 years, we were looking for someplace newer that had a Mayon view and it's own restaurant, one that was not smack in the congested downtown area and would (hopefully) be close to our niece's wedding venue near the airport. Luckily, the Casa Blanca Suites fit the requirements perfectly. The lobby and adjoining restaurant... More 

Helpful?
1 Thank A TripAdvisor Member
SMCAPILI, Manager at Casablanca Suites, responded to this review

Dear Guest, Greetings from Legazpi - City of Fun and Adventure! Thank you very much for staying with us and for the great review. We hope that you had a great stay, a successful wedding celebration, and a memorable reunion with Mayon Volcano! Its great that you tried native cuisine at our Kamias Restaurant, I am sure you loved Guinobatan... More 

Saint Louis, Missouri
Level Contributor
144 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 23 July 2016

The staff was very friendly and the room was ok. The beds were a bit hard,and we ended up with two twins instead of a queen somehow. The a/c dripped a lot, but it had a tv. There is no wifi in the rooms, and you have to get a new password every day at the desk. The shower...I do... More 

Helpful?
Thank piratequeenteuta
SMCAPILI, Manager at Casablanca Suites, responded to this review

Dear piratequeenteuta, A warm hello from Legazpi City! Thank you for your visit at Casablanca Suites and for taking time to write a review. We sincerely appreciate all comments - positive and negative. Rest assured that we will try our best to work on the issues you mentioned. Thank you for the feedback as it gives us an opportunity to... More 

St. Louis, MO
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 8 May 2016

After reading the reviews of this hotel, I was quite disappointed when I entered my room. The furniture was old and very dinged up, the walls needed painting, etc. It just had the feel of a hotel badly in need of renovation. The bathroom fixtures were new, but even this was a let down. I'd traveled 24 hours to get... More 

Helpful?
4 Thank Danimalist
SMCAPILI, Manager at Casablanca Suites, responded to this review

Dear Danimalist, Greetings from Albay! Thank you very much for your review. We will work hard to improve our facilities and services - thank you for your valuable feedback. We are glad that you have enjoyed dining at Kamias Restaurant. Hopefully you have ordered Pandan Chicken, Chicken Binakol, Crispy Beef Tadyang, Lenggua, as these are some of our best dishes.... More 

Angeles City, Philippines
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 April 2016

Spacious hotel rooms with nice bathrooms. The hotel staff were very accommodating and friendly. The food in the cafe was okay. It is a short drive to the city but they do have a driver that can take you to where you need to go.

Helpful?
Thank avsnep
SMCAPILI, Manager at Casablanca Suites, responded to this review

Hello avsnep, Greetings from Legazpi - City of Fun and Adventure! Thank you for your review - much appreciated. I will pass on your comments to the staff members, I am sure they would be glad to hear about your feedback. Its nice to know you liked the food at Cafe Rosenda, have you tried some dishes at Kamias Restaurant?... More 

Luzon, Philippines
Level Contributor
198 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 18 April 2016 via mobile

Casablanca suites in Legazpi City, Albay is relatively new. They have spacious rooms, but with only 19 rooms available, this is not recommended for large groups. Located along the Legazpi 'alternate road,' just few meters at the back of Aquinas Hospital. A 3-minute drive from the Legazpi Airport. The hotel has a restaurant. Rates: PhP3,500 to PhP4,900 for two persons... More 

Helpful?
Thank SherwinJoseph
SMCAPILI, Manager at Casablanca Suites, responded to this review

Hello SherwinJoseph, Greetings from Legazpi - City of Fun and Adventure! We appreciate your feedback, thank you very much! We hope you enjoyed your stay with us and had a chance to explore #BeautifulAlbay Thank you for mentioning that we have restaurant, Kamias Restaurant offers Filipino cuisine and authentic Bicolano dishes. Have you tried the famous Pinangat? How about our... More 

Quezon City, Philippines
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 April 2016

I went to Legaspi city for a last minute business trip. And since this was the #1 on tripadvisor (as of presstime) i just decided to blindly book at this hotel. They have a transfer service to and from the airport. That part is very much appreciated. The rooms are fine, and the view on Mayon Volcano is pretty much... More 

Helpful?
Thank Stevenson U
SMCAPILI, Manager at Casablanca Suites, responded to this review

Hello Stevenson U, Greetings from Legazpi - City of Fun and Adventure! Thank you very much for staying with us and for your feedback. We value guest comments and recommendations and we always strive hard to keep our clients happy. We are glad to inform you that new bed sheets has been ordered and we are in the process of... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Casablanca Suites is a boutique hotel located less than a kilometer away from the Legazpi domestic airport and strategically situated right in the middle of the city where the Legazpi Business Districts, all major shopping centers, local and the provincial government units and other public facilities are all less than ten minutes away. The close proximity makes it an ideal airport hotel for the busy executives and a jumping ground for the domestic and foreign tourists eager to experience the "Wonders" of the Bicol Region. ... more   less 

Additional Information about Casablanca Suites

Address: Benny Imperial Street (Alternate Road | corner South Road I, Legazpi, Luzon 4500, Philippines
Region: Philippines > Luzon > Bicol Region > Albay Province > Legazpi
Price Range: £47 - £60 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Casablanca Suites 3*
Number of rooms: 19
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Casablanca Suites staff and other travellers.
4 questions
Ask a question
5 months ago
Manila
over a year ago

See all questions (4)

Questions? Get answers from Casablanca Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room facing the front of the hotel; you can wake up to see Mayon!”
 of 5 bubbles Danimalist, 8 May 2016 | Read review
“choose a room with a mountain view.”
 of 5 bubbles stevensonu, 7 Apr 2016 | Read review
“deluxe rooms offer Mayon view”
  • view from superior room, urban view of Legazpi City
 of 5 bubbles ahjumaelen, 4 Apr 2016 | Read review
“The hotel doesn't have an elevator and most rooms are on the 2nd floor. So be prepared to bring up your luggage through a flight of stairs.”
 of 5 bubbles dennisu, 13 Feb 2016 | Read review
“Request a room with a view of Mayon Volcano”
  • View from hotel room
 of 5 bubbles pinayako3, 20 Jul 2015 | Read review
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