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The Avenue Plaza Hotel

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311 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Reviewed 30 May 2016 via mobile

I would like to commend the staff of this hotel for their excellent services... very hospitable and attentive to their guest's requests. Excellent customer service people at the frontdesk: Mr. Erik Seechung, Mr. Trestan Sergio & Ms. Paula Guaves. Likewise to their F&B staff: Ms. Ayca, Ms. Pat, sir Yeng and the rest. I would definitely recommend this hotel to...

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Thank Ariel E
Reviewed 28 May 2016

They have an airport shuttle and the staff are just super! They are very quick to respond and go the extra mile to help. They helped me get a ride to the market and then when I needed to pack odd-shaped baskets, they came with a box, scissors, tape and marker. They packed my things professionally and carried everything to...

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1Thank gitay_g
Manila, Philippines
Reviewed 26 May 2016

Luxurious, clean, excellent service, delicious food, great staff, a very signify Bicol hospitality world class standard... the owner of this hotel is very accommodating and low profile with genuine hospitable attitude. Kudos to the management! Keep it up!

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Thank Roldan A
Reviewed 18 May 2016

The staff was very nice and approachable. The facilities are great and their Beds are just heaven! Just want to sleep all-day long! The breakfast buffet was also a must try at the hotel! Will definitely come back!

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Thank Nick P
Reviewed 4 May 2016

They have the best accommodation in Naga. The room is really cozy, there's lots of privacy and the service is superb! The hotel is also very near to the Basilica Minore. The buffet breakfast offers a lot of choices and the hotel lobby will make you want to stay longer in this hotel.

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1Thank Tintin D
A TripAdvisor Member
1 review
Reviewed 30 April 2016 via mobile

Our stay here was no less than amazing! I was expecting a laid back no fuss stay since I was just accompanying my husband to his mid year ophthalmology convention. I was pleasantly surprised to stay in a "5 star service" hotel! From the time you enter the hotel to the day you leave, service given you is extraordinary. Every...

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Thank A TripAdvisor Member
Quezon City, Philippines
Reviewed 26 April 2016

The Avenue Hotel staff and personnel are always on their toes no matter what day or time. It was a pleasure to come back to Avenue Hotel aka our home away from home to visit our son and his wife. Even if we arrived early in the morning, the staff were so alert and assisted us from the swift registration...

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Thank Maria Aurora D
Cheltenham, United Kingdom
Reviewed 25 April 2016

Stayed in many hotels in Naga over the years but never made it to Avenue Plaza for some reason, wow a great hotel excellent food pools etc but what really sets it apart are the staff, most of them after 2hrs acknowledged me by name, always keen to please and make sure everything is ok without being to intrusive, make...

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1Thank dewey6565
Cebu City, Cebu City, Philippines
Reviewed 25 April 2016

I stayed at the avenue hotel last January for our convention. Everything was well organized and prepared. What made the best impression on me / us as guests was the hospitality and service the staff gave. Everyone was smiling, if you walk under the sun, somebody from the hotel staff will bring an umbrella and walk you to your destination...

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Thank annena
Quezon City, Philippines
Reviewed 21 April 2016 via mobile

My wife and I go to Naga regularly to visit our son and his wife who are living there. More so now that they are expecting their first baby. Being so, we need to stay in a place that would be our "home" away from home. That's none other but The Avenue Plaza Hotel Naga. It has all the first...

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Thank Dennis D

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast included
Official Description (provided by the hotel)
The Avenue Plaza Hotel's 4 Star accommodation in Naga City, Camarines Sur, Philippines brings you right in the heart of the city. It is strategically located along Magsaysay Avenue near entertainment, shopping, dining centers, and historical attractions. From the boutique hotel, guests will easily access key places of interest, such as Penafrancia Shrine, Immaculate Concepcion Church, Central Bus Terminal, and Naga City Centro/Downtown/Central Business District. Each room at the hotel comes with air-conditioning, high-speed Internet connection, coffee/tea maker, private toilet and bath, shower, safe, and baby cot/crib upon request. Guests will also enjoy a mini-bar, PosturePedic bed, and plasma TV with cable. Further, the boutique hotel also has facilities and services for guests' convenience. It has a ballroom, cafe, business center, conference room, restaurant, 2-level infinity pool, and lifestyle center. Airport transfer, car rental, city transfer, currency exchange, and massage service are also available. The boutique hotel offers a convention center that can seat up to 800 people and an events tent that can carry up to 1000 people, as well. The Avenue Plaza Hotel has been recognized by Tripadvisor, as a Traveler's Choice in 2013 and 2017 for Best Service where it has outranked 5 Star hotels in Metro Manila. Besides this, Cebu Pacific's in flight magazine, Smile, gave us an award for being a Best Brand in Travel and Tourism as the Best Hotel for Stress Free Business Trips in 2013. Also, the Department of Tourism Region 5 also accorded us a Gayon Bicol Award for Enterprise Service Excellence in recognition of its team's untiring efforts in sustaining the international standards for tourism services towards global competitiveness. These features and awards make it the best place to stay in Naga City. ... more   less 

Additional Information about The Avenue Plaza Hotel

Address: Magsaysay Avenue | Brgy. Balatas, Naga, Luzon 4400, Philippines
Region: Philippines > Luzon > Bicol Region > Camarines Sur Province > Naga
Price Range: £44 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Avenue Plaza Hotel 3.5*
Number of rooms: 63
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from The Avenue Plaza Hotel staff and other travellers.
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Questions? Get answers from The Avenue Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a corner room if you are traveling as a family. It's bigger than the same type of room in the middle of the hotel”
currant7, 19 Apr 2017 | Read review
“Rooms are really good. Its a non smoking room which am sure you really like as well. Try your stay and feel your importance.”
, 17 Apr 2017 | Read review
“Tried a few rooms from different floors and wings, all comfortably located.”
Ten10Ten10, 27 Jan 2017 | Read review
“Try to get rooms closer to the elevator. The suite is oh so lovely.”
dandeelionx, 21 Jan 2017 | Read review
“The rooms along the river side offers view of the annual "Penafrancia translacion" in the city and are quiet.”
B2214DPlarryb, 16 Jan 2017 | Read review
5 of 5