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Ixtapan de la Sal Marriott Hotel, Spa & Convention Center

624 reviews
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Traveller (235)
Room & Suite (56)
Dining (20)
Overview
  • Excellent42%
  • Very good33%
  • Average12%
  • Poor7%
  • Terrible6%
Travellers talk about
“go karts”(7 reviews)
“kids club”(6 reviews)
“mexico city”(14 reviews)
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Reviews (624)Write a Review
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All reviewsgo kartskids clubmexico cityrooms are largenice hotellong weekendbeautiful propertyin excellent conditionmexican foodping pongpoolsadanspaplaygroundcorridorsweekends
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1 - 5 of 98 reviews
Reviewed 2 weeks ago

If your endeavours have you travelling to this very small, quiet, yet pintoresque and beautiful little town, this is your best bet as a hotel. There are others in the place, but certainly this is one of the top contenders. Service is great, place is...More

1  Thank Hector M
Response from NELLY L, Front Office Manager at Ixtapan de la Sal Marriott Hotel, Spa & Convention CenterResponded 2 weeks ago

Dear guest Hector M: On behalf of everyone who works at the hotel, I want to thank you for your preference during your visit to Ixtapan de la Sal. I had the opportunity to read your comments, we really appreciate the time you spent sharing...More

Reviewed 2 weeks ago via mobile

My fiancé and I have stayed at Marriotts all over the world, however usually alone, as a couple vacationing. Our last visit we really didn’t pay much attention, but remember the spa to be amazing. This visit we came with my future in-laws and stepson,...More

Thank Jonathan S
Response from NELLY L, Front Office Manager at Ixtapan de la Sal Marriott Hotel, Spa & Convention CenterResponded 2 weeks ago

Dear Jonathan S, Thank you for sharing your experience at the Ixtapan de la Sal Marriott Hotel, Spa & Convention Center. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have...More

Reviewed 16 December 2017 via mobile

We had a two day off site meeting and team integration sessions at this Marriott Hotel. Meting rooms are adequate, food in restaurants is good with a good variety of Mexican dishes. The rooms are in excellent condition, and everything worked well. The gardens and...More

Thank SMA_OSO
Response from NELLY L, Front Office Manager at Ixtapan de la Sal Marriott Hotel, Spa & Convention CenterResponded 5 weeks ago

Dear guest SMA_OSO: On behalf of everyone who works at the hotel, I want to thank you for your preference during your visit to Ixtapan de la Sal. I had the opportunity to read your comments, we really appreciate the time you spent sharing your...More

Reviewed 8 October 2017

I was here for 4 days and here are my comments: PROS: - Quiet place. - 4 kid's playgrounds - 3 Swimming pools. Indoor's very hot as all should be. - Gokarts - Garden's view - Friendly staff CONS: - Poor internet speed. 10Mbps for...More

Thank Leo1838
Response from NELLY L, Front Office Manager at Ixtapan de la Sal Marriott Hotel, Spa & Convention CenterResponded 10 October 2017

Dear Leo1838: Thank you for sharing your experience at the Ixtapan de la Sal Marriott Hotel, Spa & Convention Center through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to...More

Reviewed 18 September 2017 via mobile

When you as hotelier know that is high occupancy you get ready. This hotel is not ready. Check in had a long line (more than 15min), The staff was cold and didnt seemed happy to greet you. The room was ok , but there were...More

Thank Gloria F
Management response:Responded 19 September 2017

Dear Guest Gloria F: On behalf of all who work at the hotel, I would like to thank you for your preference during your visit to Ixtapan de la Sal. I had the opportunity to read your comments, we really appreciate the time you spent...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$65 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$65 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (235)
Room & Suite (56)
Dining (20)
Pool & Beach (15)
Hotel & Grounds (167)
Family and Play Areas (18)
Bathroom (11)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"Pool view."
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"Pool view is nice"
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"I would suggest you pick the top floor as there is no carpet and there can be noise coming from above."
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"try to avoid looking or stying by the pool it is noicy"
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