We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/12/2017 04/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Villanueva

    Avenida Carmen Ochoa de Merino 166 | Col. Centro, Chetumal 77000, Mexico
    Save
    Lowest prices for your stay
    03/12/2017 04/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 25% below average rate

    The price you found is 25% lower than this hotel's average rate of US$48/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$47Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$36
    SAVE US$11
    US$42
    US$47
    Traveller (85)
    Room & Suite (19)
    Dining (9)
    Fiesta Inn Chetumal
    605 reviews
    #2 of 20 hotels in Chetumal
    0.3 mi
     
    Rancho Encantado
    860 reviews
    #1 of 10 hotels in Bacalar
    16.2 mi
     
    Hotel Los Cocos
    303 reviews
    #3 of 20 hotels in Chetumal
    0.5 mi
     
    Capital Plaza Hotel
    273 reviews
    #4 of 20 hotels in Chetumal
    0.6 mi
     
    Overview
    • Excellent23%
    • Very good37%
    • Average26%
    • Poor7%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Pets Allowed
    Wheelchair access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$36.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Chetumal hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "5e6177fc695743ab8d92d66a261bd232", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":3290323,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[49832988],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":42,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"5e6177fc695743ab8d92d66a261bd232","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":47,"lowestMetaPrice":36,"additionalPartner":false,"highestMetaPriceDisplay":47,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":47,"lowestMetaPrice":36,"highestMetaPriceDisplay":47,"hotelName":"Hotel Villanueva","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjVlNjE3N2ZjNjk1NzQzYWI4ZDkyZDY2YTI2MWJkMjMyIiwiQUlLIjoiOTFlMjBhMDIxMTQ0NGQxZjgxNmVlZDcyOGYyMTlkNzAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/12/2017", "checkOut": "04/12/2017", "lowestPrice": "US$36", "hasDates": true, "hacComplete": true, "contentIdMappings": {"76504190":"Hotwire","78964262":"OrbitzEWS","109256000":"HotelsCom2IB","49832988":"BookingCom","54282994":"TravelocityEWS","49056723":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (190)
    There are newer reviews for Hotel Villanueva
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language

    11 - 15 of 60 reviews

    Reviewed 23 August 2016

    This hotel is not fancy, not particularly enchanting. The lobby has good taste and is welcoming, and the restaurant is also too simple, but good enough. Considering it is VERY PET FRIENDLY the price is OK, and although it could be cleaner it's a good...More

    Thank timcyc
    Response from Carlos C, Director Comercial at Hotel VillanuevaResponded 30 August 2016

    We welcome your comments, which are taking into account in order to provide a better experience to our customers. Thanks for letting us se

    Reviewed 23 August 2016

    We had a great time at Villanueava. Clean and nice inside pool. Great breakfast available. Kids loved it. Had some questions at the reception. Not a lot of effort put in to find the answers but helpful.

    Thank Rebekka M
    Response from Carlos C, Director Comercial at Hotel VillanuevaResponded 30 August 2016

    We are grateful for giving us the opportunity to serve, it is a pleasure to read your comments and know that your stay was what I expected, we hope that in a near future, we will provide the opportunity to serve again. Thank you.

    Reviewed 20 August 2016 via mobile

    Hotel is ok room's are nice and the restaurant is great staff is helpful. The pool is a good size and the the hotel is close to the center of the city i highly recommend hotel Villanueva when you are in chetumal city.

    Thank Rodolfo M
    Response from Carlos C, Director Comercial at Hotel VillanuevaResponded 30 August 2016

    Thank you very much for your comments, thanks for recommending the same way. We are grateful for that would allow us to provide care, we hope that soon we can have new account that opportunity.

    Reviewed 2 August 2016

    Had some issues with the staff and rooms but the real problem is the pool noise and age of the hotel. It needs some remodeling. Housekeeping does keep the rooms clean but does not look it since it is worn. The rooms has a funky...More

    Thank MaralagoKid
    Response from Carlos C, Director Comercial at Hotel VillanuevaResponded 30 August 2016

    We welcome your comments, which are taking into account, so that in this way our customers have a good experience on your visit with us.

    Reviewed 1 August 2016

    The location is loud and difficulty to park. The pool is in the center of the hotel with rooms surrounding it so its impossible to not hear it. You smell the pool and hear everything. The rooms are aged. Poor quality of construction, but the...More

    Thank James H
    Fiesta Inn Chetumal
    605 reviews
    #2 of 20 hotels in Chetumal
    0.3 mi
     
    Rancho Encantado
    860 reviews
    #1 of 10 hotels in Bacalar
    16.2 mi
     
    Hotel Los Cocos
    303 reviews
    #3 of 20 hotels in Chetumal
    0.5 mi
     
    Capital Plaza Hotel
    273 reviews
    #4 of 20 hotels in Chetumal
    0.6 mi
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Banquet Room
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Indoor pool
    • Bar/Lounge
    Details
    • Price range
    • US$34 - US$53 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 73
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Cancelon, Agoda, Travelocity, TripOnline SA, Hotwire, Orbitz and Cheap Tickets so you can book your Hotel Villanueva reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Chetumal
    Add Photo Photos
    Traveller (85)
    Room & Suite (19)
    Dining (9)
    Pool & Beach (7)
    Hotel & Grounds (65)
    Bathroom (3)
    Family and Play Areas (2)
    Nearby
    Capital Plaza Hotel
    273 reviews
    .62 miles away
     
    Hotel Los Cocos
    303 reviews
    .48 miles away
     
    Fiesta Inn Chetumal
    605 reviews
    .31 miles away
     
    Nearby Restaurants
    La Casita del Chef
    82 reviews
    .17 miles away
    Sergios Pizzas
    232 reviews
    .17 miles away
    Cafe Del Puerto
    47 reviews
    .17 miles away
    El Emporio
    48 reviews
    .24 miles away
    Nearby Attractions
    El Malecon de Chetumal
    134 reviews
    .09 miles away
    Museum de la cultura maya
    200 reviews
    .67 miles away
    Experiencias Xcaret
    13 reviews
    .99 miles away
    Chetumal Tours
    6 reviews
    .30 miles away
    Ask a question
    Questions & Answers
    Markie1963
    30 November 2016|
    Answer
    Response from Carlos C | Property representative |
    For what date is your stay, if you provide us your reservation key or your name to be able to locate. Otherwise directly you can start the phone 01 (983) 267 33 70, directly at the reception.
    0
    Votes
    Google Translation
    Kim G
    7 October 2016|
    AnswerShow all 3 answers
    Response from MaralagoKid | Reviewed this property |
    Kim...the hotel has a large covered parking area behind the hotel itself. It is safe and typically has staff around. The area is more like a garage. I left my car there for a few days without problems. enjoy.
    2
    Votes
    Room Tips
    "good location"
    Read review
    "Ask for a BBQ floor if knees are bad"
    Read review
    "I always enjoy second floor as not too many steps to climb and looking down on the pool is nice!"
    Read review
    "Bottom floor rooms have smelly plumbing, and are noisy but next to the pool. Maybe upper level ones?"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing