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All reviewsnice poolcultural museumswimming poolbeds are super comfortablesmall gymcentral locationspoke very good englishother hotelscoconut shrimpworked greatmaster suitesecure parkingmaya museumfew blockshotel restaurantclean hotelsitting area
Rooms are clean tiled floors unlike some of the other hotels in Chetumal which is carpeted. Beds are super comfortable, air conditioned was working well and the bathroom spacious. Included a sitting area in room as well. Staff available 24hrs.
If your traveling from Chetumal...More
Response from Nicte M, sales at Capital Plaza HotelResponded 4 weeks ago
We appreciate your comments about Capital Plaza Hotel. It makes us proud to meet the needs of our customers in the best way we can. If you are going to return to our town, do not hesitate to contact us.
On my way to Belize, I was glad for this hotel in Chetumal. From the Capital Plaza, it's a bit of a walk to the Malecon, but do-able in maybe 15-20 minutes and one can always take a taxi if one doesn't wish to do...More
Response from Nicte M, sales at Capital Plaza HotelResponded 6 August 2018
Thank you for writting such a detailed review. We are glad that Capital Plaza accomplished your travel purpose.
On the other hand, we are sorry that you were not satisfied with the competence our restaurat staff; our manager will be addressing this situation...More
Great, comfortable, clean hotel. It was located close to many restaurants and shopping areas. The staff was helpful and check in and check out was quick and easy.Pool looked inviting but did not have enough time to try it. Will surely recommend this hotel!!More
Response from Nicte M, sales at Capital Plaza HotelResponded 27 July 2018
Dear Svanie69,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs as much as you enjoyed your stay. Hope you can try the pool in your...More
We were 6 adults and a child so we booked 3 rooms.
This place is just across the street from the Mayan Cultural Museum and the Mercado. If you don't mind a bit of a walk, it's not TOO far from the Malecon (waterfront). There...More
Thank JD R
Response from Nicte M, sales at Capital Plaza HotelResponded 2 July 2018
Dear JD R. We appreciate your comments about our hotel. It makes us proud to meet the needs of our customers in the best way we can. If you are going to return to our town, do not contact us.
We choose to stay at this hotel because of our experience in the past. The room was clean, front desk very helpful, and breakfast was good. However, on our recent trip, we chose to stay here with friends, and we ended up in Room 201...More