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Hotel Madrid

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1 room 2 adults 0 children
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Hotel Madrid
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29 Reviews from our TripAdvisor Community

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Showing 6: English reviews
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Cozumel, Mexico
Reviewed 5 February 2017 via mobile

For a short visit to the city, This choice was made based on location, pricing and reviews. An excellent choice and good value. First impression was good at the front desk with efficient polite service. Our room was on the 4th floor and this hotel has something rare in Mexico for a small hotel-- an elevator. And a very well...

Thank RobertSDF
Reviewed 28 April 2016

The room was very big, the bathroom was clean, the bed was comfy and comfortable, breakfast was just "OK" typical mexican food, clean and spicy. Staff was kind. The parking lot is next to the Hotel, this is small but enough.

Thank Xo F
Sunnyvale, California
Reviewed 4 February 2016

The hotel is in a very convenient location near the Parque de la Marimba; staff prearranged a 4:00 a.m. taxi to get us to the airport and remembered to give us our wake-up call. We had reserved a room with a king-sized bed, but instead got a room with two doubles and a crib. :) We appreciated the very spacious...

Thank Kathleen J
Reviewed 16 September 2015 via mobile

Was leery about this place because of the previous reviews about the elevator being out, but was happily surprised to see that it was working. The room was clean, modern and comfortable. Loved the rainfall showerhead. Continental breakfast was good. Cereal, coffe, juice, fruit and toast were given. The TV did stop working, but was fixed immediately! Staff was friendly...

Thank Jazmine R
Reviewed 12 March 2015

We stayed at Hotel Madrid on our way to San Cristobal. This is a small hotel. However, the rooms are very spacious and clean. The staff was courteous and polite. This is a very inexpensive and clean hotel.

Thank Mily5544
Brisbane, Australia
Reviewed 23 October 2013

Clean modern room for a budget hotel. Friendly staff. In the middle of the town. Staff spoke no English, didn't even know where the bus station was. Good mattress, but the bed was not made properly (sheets not covering whole mattress!) and bad pillows. Needed to sleep with ear plugs - noise from hallway and squealing pipes in morning.

Thank MarkTBrizzy

60 photos of this hotel

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  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Hotel Madrid

Address: Poniente Norte No. 175, barrio de Guadalupe 6a, Tuxtla Gutierrez 29000, Mexico
Region: Mexico > Southern Mexico > Chiapas > Tuxtla Gutierrez
Price Range: £23 - £30 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Madrid 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Hotel Madrid Tuxtla Gutierrez, Mexico - Chiapas
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Madrid staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?