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Phulay Bay, A Ritz-Carlton Reserve

864 reviews
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Traveller (1315)
Room & Suite (279)
Pool & Beach (211)
Overview
  • Excellent83%
  • Very good11%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“personal butler”(60 reviews)
“the reserve”(38 reviews)
“sunset bar”(65 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Rooms
25 Dec26 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (864)Write a Review
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All reviewspersonal butlerthe reservesunset barbutler serviceroyal villaocean pavilionhong islandthai restaurantdouble kingfour seasonsprivate poolbaoindoor bathbiggest beddirector of operationsexecutive chefandaman sea
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161 - 165 of 670 reviews
Reviewed 8 October 2016

Devil is in the details I always say. RCR Phulay Bay does a great job of taking care of details. For example, while you might expect your butler to know your name upon arrival, would you expect ALL staff ? Would you expect your butler...More

1  Thank Trey S
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 10 November 2016

Dear Trey S, Thank you so much for taking the time to write such a beautiful review. We are striving to impress our guests daily with small details and nice touches and we are very aware that the details are the reason the guests would...More

Reviewed 7 October 2016 via mobile

Wow. Where to start. This was a superb, exquisite and relaxing vacation. The resort facilities are excellent, there is a lot of water strings and wood in all facilities that makes the entire experience very relaxing. The staff is very well trained, kind and attentive....More

Thank Hernan Z
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 10 November 2016

Dear Hernan, Thank you so much for your beautiful words. We are very happy to know that you had such a relaxing and exquisite holiday at Phulay Bay. Our Reserve is indeed a hidden gem in Krabi with unique installations, landscape and very genuine and...More

Reviewed 4 October 2016

The hotel is quite far from anything else. And all the things in the hotel is quite expensive, which makes you feel like in some western countries. Staff at the entrance is not serving in time, and after leaving the car, you have to wait...More

Thank Helen H
Response from Tessa G, General Manager at Phulay Bay, A Ritz-Carlton ReserveResponded 7 October 2016

Dear Helen H, Thank you so much for you review and feedback. We are a secluded sanctuary offering peace and uninterrupted views. Our arrival court is impressive as you mentioned although I am sorry to hear that you were not met by one of our...More

Reviewed 25 September 2016 via mobile

My Best Holiday experience at Phulay Bay .. Beautiful place in Krabi Everything is Great staff are friendly good Service villa Design, Landscape and pool, they are amazing. you'll love it I'm sure. This is Superb!!!More

Thank Waan N
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 28 September 2016

Dear Waan N, Thank you so much for taking the time to write this review in Tripadvisor. For us it means a lot to hear how much you enjoyed your stay with us and that you are recommending already our Reserve. Phulay Bay is indeed...More

Reviewed 15 September 2016

I stayed at the Phulay Bay this summer and it was the biggest waste of money!! DO NOT STAY HERE!! There is no beach to swim at it is all rocky coast. Also, while the accommodation was nice we were no where near the beach...More

1  Thank lawgoddess1960
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 20 September 2016

Dear Lawgoddess1960, Thank you so much for taking the time to share your comments in Tripadvisor. I learnt that we failed to deliver the service and the facilities you were expecting from us and I deeply apologize for this. Our beach it is a little...More

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Traveller (1315)
Room & Suite (279)
Pool & Beach (211)
Dining (105)
Hotel & Grounds (698)
Bathroom (76)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Banquet Room
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$455 - US$1,336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Nong Thale
#1 Top resorts Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#2 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$455 - US$1,336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Nong Thale
#1 Top resorts Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#2 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
Room types
Suites, Non-Smoking Rooms, Family Rooms
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