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Occidental Punta Cana

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Occidental Punta Cana
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8,711 Reviews from our TripAdvisor Community

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Showing 5,086: English reviews
Brampton
Reviewed 2 days ago NEWvia mobile

My husband and I visited in October of 2014, and we had a blast! Staff was very friendly and welcoming. The room we stayed in was beautiful, it took a bit of time to be ready but it was perfect when we got it. The resort is well kept, it's not of course 100% but what can you expect? All...

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Helpful?
1Thank ttracy17
Occidental_PC, Community Manager at Occidental Punta Cana, responded to this review

Dear Ttracy17, We appreciate the time taken to share your review regarding your recent experience at the Occidental Punta Cana. We are thrilled to hear that we managed to meet your expectations and, moreso, that one of our staff members was able to positively affect your holiday. I will share your comment with Franklin Once again, we thank you for...

Reviewed 2 days ago NEW

this hotel was a very good hotel. they have recently remodel it so must of the instalation are new ( remodeling was going on while I was there so there was noise and some dust ) , staff is very friendly and makes you have a great time, pools are very nice , and restaurants have good food and service,...

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Helpful?
3Thank docalexman
Occidental_PC, Community Manager at Occidental Punta Cana, responded to this review

Dear Docalexman, Thank you for taking the time to share your recent experience with us at the Occidental Punta Cana. Our guests' satisfaction is our priority, so I believe it goes without saying that we are glad to hear you were overall pleased with your holiday with us. That said, we also took note of the inconveniences you faced and...

Reviewed 4 days ago NEW

My boyfriend, a few friends and I went and stayed at the Occidental for 7 nights. Our room was recently renovated and beautiful. The Beach was outstanding and the weather was amazing. The food was pretty good as long as you are careful what you are eating. We made friends with people all over the world as everyone was super...

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Helpful?
5Thank Theresa R
Occidental_PC, Community Manager at Occidental Punta Cana, responded to this review

Dear Theresa R, We sincerely thank you for taking the time to share your recent experience with us and the TripAdvisor community. There is nothing more important to us than our guests' satisfaction. Knowing that we managed to provide you with an excellent holiday experience is very gratifying. We are thrilled to know that the hard work and diligence of...

Reviewed 5 days ago NEWvia mobile

Diva, luis, Ismael and Roger and there fellow co workers took me an my fiance in like family and I have nothing but good things to say about this staff 100 percent would recommend to see and experience their shows.

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Helpful?
2Thank Juan V
Occidental_PC, Community Manager at Occidental Punta Cana, responded to this review

Dear Juan V, We appreciate the time taken to share your review regarding your recent experience at the Occidental Punta Cana. We are thrilled to hear that we managed to meet your expectations and, moreso, that our staff members were able to positively affect your holiday. I will share your comment with Diva, Luis, Ismael, and Roger. Once again, we...

Reviewed 5 days ago NEWvia mobile

Terrible hotel with terrible service, the hotel was super old and need a renovation. The toilet didn't work all the time and it was broken but they fixed it only when it was time to leave for us. The staff doesnt even understand english. The electricity was off for half an hour and in the middle of the show. We...

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Helpful?
2Thank ANISAKHON K
Occidental_PC, Community Manager at Occidental Punta Cana, responded to this review

Dear Anisakhon K, Thank you for sharing your feedback regarding your stay at the Occidental Punta Cana. We are interested in knowing when your trip was, since we recently reopened our hotel after an extensive renovation. Please feel free to contact us to tell us more about your stay. Our guests' experiences are important to us. We hope to hear...

Madrid, Spain
Reviewed 5 days ago NEW

I went and stayed with my family during the christmas holidays at the occidental and we had a wonderful stay. It has recently been refurbished, the rooms were comfortsble and stylish...the staff were amazingly friendly and kind .... i cant fault anything. Wifi was important for me because I needed to work for two days ... And the wifi zones...

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Helpful?
3Thank r0bc0x0n
Occidental_PC, Community Manager at Occidental Punta Cana, responded to this review

Dear R0bc0x0n, Thank you for the time taken in sharing your recent experience with us and the TripAdvisor community. Guest feedback is very important to us. That said, we are thrilled to have met your expectations with regards to the installations and the services received. We also thank you for recognizing the personalized treatment our Director, Mr. Perez offered you....

Montreal, Canada
Reviewed 1 week ago NEW

Very disappointing, they push to open the resort on time but the rooms wasn't ready, we didn't have working toilet for two weeks and the tv wasn't working as well. We mentioned to the stuff everyday and noting was done, at the end they told as that they are planing to change all the toilets !?

Review collected in partnership with this hotel
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Helpful?
2Thank Barbara O
Occidental_PC, Community Manager at Occidental Punta Cana, responded to this review

Dear Barbara O, I would like to thank you for taking a moment to write a review regarding your recent stay at the Occidental Punta Cana. Although we always strive to give each and every one of our guests an excellent experience, we do understand that it is not always possible to fulfill their expectations. I would like to apologize...

San Diego
Reviewed 1 week ago NEW

This is our 5th stay at this hotel. In the past we would have rated this hotel a 4-5 rating for the for the rooms and a 5+ rating for the food and service. However, the hotel is going through renovation challenges. The first 7 days of our trip the food was horrible and not even edible, but it got...

Review collected in partnership with this hotel
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Helpful?
1Thank Debbie H
Occidental_PC, Community Manager at Occidental Punta Cana, responded to this review

Dear Debbie H, Thank you for taking the time to share your recent experience at the Occidental Punta Cana. As you know, guest feedback is very important to us and your loyalty is what we consider our greatest achievement. We hope that, although we did not meet all of your expectations in this occasions, that you will give us another...

Reviewed 1 week ago NEW

These past few days, me and my family spent a week at the Occidental Punta Cana. From the minute we got our luggage at the airport, the hotel had a van waiting for in the parking lot. It was spacious and we got to the resort with in 25 minutes. Once there, we did our check in, which was really...

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Helpful?
2Thank Sofia R
Occidental_PC, Community Manager at Occidental Punta Cana, responded to this review

Dear Sofia R, Thank you so much for taking the time to leave a review regarding your recent stay at the Occidental Grand Punta Cana. Leaving positive feedback for the TripAdvisor community does not only motivate our collaborators to continue offering a superior quality of service, but it also benefits other travelers when deciding on their holiday prospects. That said,...

Reviewed 1 week ago NEW

Our family recently stayed at the Occidental Punta Cana over the Christmas Holidays. It was a wonderful experience in every way. This resort has one of the most beautiful beaches on the island. The newly reformed rooms were spacious with a King bed or 2 queens (for our children) and each room had two sofas, a big terrace with table...

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Helpful?
2Thank Laurie T
Occidental_PC, Community Manager at Occidental Punta Cana, responded to this review

Dear Laurie T, We thank you for taking the time to share your recent experience at the Occidental Grand Punta Cana with us and the TripAdvisor community. We are glad that we have satisfied your expectations. We always strive to offer each and every one of our guests an excellent holiday experience. We are glad to know you will be...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The experience of staying at the Occidental Punta Cana Resort***** means waking up every day in front of a marvelous coral beach and the beautiful sea of Bavaro Beach. Guests will also enjoy some of the best culinary selections, and leisure and sports activities in the Dominican Republic. ... more   less 

Additional Information about Occidental Punta Cana

Address: Avenida Espana, Bavaro, Punta Cana, Dominican Republic (Formerly Occidental Grand Flamenco Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: £138 - £247 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Punta Cana 3.5*
Number of rooms: 852
Reservation Options:
TripAdvisor is proud to partner with Barcelo, Booking.com and BookIt.com so you can book your Occidental Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Occidental Grand Flamenco Punta Cana Hotel Punta Cana
Grand Flamenco Punta Cana
Flamenco Punta Cana
Grand Flamenco Occidental Punta Cana
Punta Cana Occidental Grand Flamenco
Occidental Flamenco Punta Cana
Hotel Style:
#2 Best Value Hotel in Bavaro
#17 Top resorts Hotel in Bavaro
#17 On the Beach Hotel in Bavaro
#18 Spa Hotel in Bavaro
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Punta Cana staff and other travellers.
509 questions
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Questions? Get answers from Occidental Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach views were fantastic”
 of 5 bubbles r0bc0x0n, 12 Jan 2017 | Read review
“Upgrade to the Royal Club area if you can. The food is better and the intimate feeling of the area is really nice. the Royal Club beach bar is really nice as well.”
 of 5 bubbles picplar, 10 Jan 2017 | Read review
“All of them are great”
 of 5 bubbles sofiar117, 10 Jan 2017 | Read review
“Building 25 is completely renovated. Nice Rooms!”
 of 5 bubbles _heathernbailey, 9 Jan 2017 | Read review
“Ask for a renovated building”
 of 5 bubbles CristG, 8 Jan 2017 | Read review
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