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Snomads Eco Chalet Diana-Ross & Chalet Supreme

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ulitsa Hristo Silyanov 18, Bansko 2770 Bulgaria
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Dining (19)
Room & Suite (8)
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#1 of 20 lodges in Bansko
Location
Cleanliness
Service
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Travellers' Choice
The all singing, all dancing Chalet Diana-Ross is conveniently perched between Bansko’s historic old town and the lively new quarter, placing you at a 10 minute stroll from taverns, bars and shops. What’s better, with our complimentary shuttle service running morning and evening, the gondola is just minutes away. The chalet sleeps up to 25, spread over 4 floors and boasts private en-suite bathrooms, comfortable beds and balconies with picturesque mountain views. This chalet is full of character; a large communal area with homely log fire, as well a separate cosy lounge featuring a large TV, retro games consoles, free wifi and sauna. Outdoors you’ll find table tennis and a large covered hot tub in the private walled garden. Chalet Diana-Ross is the perfect retreat to kick back and enjoy an evening after a thrilling day on the mountains. The charming Chalet Supreme sits within the large private grounds of its bigger sister Chalet Diana-Ross. Nestled on the edge of town, it’s a tranquil base whilst still only being a 10 minute stroll from the lively bars and shops. The chalet’s intimate surroundings make it perfect for families and groups of friends. Spread over two floors, this chalet can comfortably sleep up to 10 in 4 bedrooms, all with their own private bathroom. With its own spacious dining room downstairs and a separate comfortable upstairs lounge, the chalet is cosy, with a couple of balconies too. The lounge features a variety of retro games and boasts stunning mountain views. Outside you’ll also find a table tennis table as well as a shared hot tub. Chalet Supreme is a perfect mountain getaway. Here at Snomads we’ve always worked hard to make use of local, seasonal and organic produce from small independents where we can. In turn creating the freshest and tastiest food possible. We also make our own bread daily, jar our own jams, chutneys and pickles throughout the seasons as well as picking our own herbs for tea. By keeping it regional we reduce the impact of food transport and are able to support our local community, giving you a real taste of Bulgaria whilst limiting the amount of carbon emitted. We appreciate the Skiing industry isn’t known for its green credentials, but we have a conscience. Here at Snomads we’re passionate about offering great mountain adventures whilst minimising our impact on the local environment. In 2019 we forged a new partnership with Carbon Footprint and we’re proud to say Snomads are now Carbon Neutral. With much of the surrounding area recognised as a UNESCO World Heritage site, we operate with the aim of protecting it and its wonderfully unique wildlife. As well as caring about our local environment we work with the charity Snow Camp, the UK’s only national charity to inspire young people to excel through skiing, snowboarding, life-skill training and qualifications. With every Snomads stay you stand with us on the issues that matter.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Sauna
Free breakfast
Game room
Ski rentals
Highchairs available
Street parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Special diet menus
Wine / champagne
Ski school
Skiing
Bicycle tours
Bowling offsite
Table tennis
Walking tours
Board games / puzzles
Video game console
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Spa
Full body massage
Hot spring bath
Massage
Open-air bath
24-hour security
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared bathroom
Shared lounge / TV area
Shops
Sun terrace
First aid kit
24-hour check-in
Laundry service
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Room features
Desk
Private balcony
Wardrobe / wardrobe
Private bathrooms
Coffee / tea maker
Minibar
Flatscreen TV
Walk-in shower
Tile / marble floor
iPod docking station
Bath / shower
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Room types
Mountain view
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Great View
Charming
Languages Spoken
English, Bulgarian
115Reviews2Q+A8Room tips

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megan m wrote a review Mar 2023
2 contributions1 helpful vote
+1
We absolutely adored our stay at the amazing Diana Ross chalet in Bansko. From the moment we walked in we felt totally at home in this cosy chalet, with our room at the top of the building boasting incredible views up to the snow covered mountains. Our first night we were treated to dinner at the chalet, enjoying beautiful local Bulgarian cuisine, described to us by the lovely chalet host, Luben. Luben is also a tour guide, and took us and the other guests on a lovely evening tour to the old town of Bansko. He was a font of knowledge! Luben also took us on a lovely excursion to the nearby ski slopes of Dobrinishte - if you come to Bansko this is an absolute must do! In some ways it’s like going back in time, to peaceful slopes and pistes in amongst trees and nature, and retro lifts. It feels a complete world away from the busy slopes of Bankso. Definitely ask about this if you stay at Diana Ross. Thank you so so much to the team at Snowmads for an incredible stay - we would love to return soon!!!
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Charlie M wrote a review Feb 2023
London, United Kingdom4 contributions3 helpful votes
Perfect way to arrange a vacation with friends we booked our rooms separately but the chalet handled everything perfectly to make this an ideal vacation as friends. Shuttles to and from the gondola make it easy to get to the mountain and Euan and leuan recommended some great spots for dinner and evening activities as well as what to do if you are having a day of the mountain. Defiantly recommend staying here was a relaxing week skiing. Chalet it’s self was clean and cozy, the hot tub was a wonderful addition for apres ski and there was always someone in hand to ask questions off. Thank you Snowmads!
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Date of stay: February 2023Trip type: Travelled with friends
Room Tip: Don’t for get to brink indoor shoes and dressing robes for the hot tub. - they will remind you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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zaki q wrote a review Feb 2023
1 contribution
Great location with brilliant transfers from airpirt/to the lifts. Everything made extremely easy upon arrival, skis and gear sorted in-chalet. Ski pass sorted in chalet. Days out were excellent, recomend the spa. Great hosts, and great slopes.
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sam R wrote a review Feb 2023
4 contributions
Great hosts with excellent knowledge. Chalet had decent facilities. Only a short taxi ride away from the lift up the mountain. Lovely and hot showers after a long day skiing. Great stash and bar services. Lovely local food provided throughout the week.
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Snomads Chalets, Owner at Snomads Eco Chalet Diana-Ross & Chalet Supreme
Responded 19 Feb 2023
Hi Sam, Thanks for the positive review and would be great to host you again in the future! Snomads Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Louis Y wrote a review Feb 2023
1 contribution
After spending a week at Snomads’ Chalet Diana-Ross, there is no doubt that I will return for another stay when skiing in Bansko. Not only is the chalet beautiful, but the hosts go above and beyond to cater to guests’ needs (such as providing amazing food for vegans and vegetarians). The hosts also organise prompt shuttles to and from the ski slopes, which are less than five minutes away, and other incredible activities. Our room was lovely, with a wonderful view of the Pirin Mountains. The dining area is really pretty and the chefs made some amazing meals and snacks. I have also stayed with Snomads at one of their chalets in Poland, during both stays I was impressed at how homely and stunning the chalets were. Not only do Snomads’ chalets provide the perfect base for an unforgettable adventure, but you will meet incredible and interesting people on your journeys!
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Snomads Chalets, Owner at Snomads Eco Chalet Diana-Ross & Chalet Supreme
Responded 19 Feb 2023
Hey, Thanks for the lovely worlds really pleased to hear you enjoyed the food and company. Appreciate the continued support and hopefully see you again next winter! Maybe Macedonia next! Snomads Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Danny W wrote a review Feb 2023
Brilliant trip from start to finish. From perfectly organised transfers, warm welcomes with homemade treats and friendly, informed advice on anything and everything throughout our stay the guys at the chalet couldn’t do enough for us. The room was perfectly clean and spacious enough to easily cope with 3 messy guys and all our ski gear. This was my ever trip skiing but I’m already planning the next one and wouldn’t hesitate going back to Diana Ross with snomads.
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Snomads Chalets, Owner at Snomads Eco Chalet Diana-Ross & Chalet Supreme
Responded 19 Feb 2023
Dan White, What a man, was an absolute pleasure having you in our company and very pleased to hear your first skiing experience was a positive one. Our doors are always open. Thanks, Snomads Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Luke F wrote a review Feb 2023
1 contribution
Great service from start to finish. Our flight was delayed but transfer was waiting in arrivals no issues. The driver was super chilled and let us have a beer and some snacks for the journey. Everything was ready for our arrival and we got a complimentary hot wine and cake as Luben and Ewan took us thrugh key info. Everything we needed was taken care of and the ski fitting service was the best I've experienced in many years of skiing. I had trouble with an existng prolapsed disc for the first two days of the trip and was bed ridden, with the team providing great support with info/ heat pads etc to help with my recovery. They were also genuinely caring. They booked us taxis, made suggestions where to watch rugby and arranged a trip to the hot springs. The bbq food on the Friday was exceptional with both meats and salads being 10/10. The hot tub and sauna were great and the water pressure/ temperature was always bang on, which for a 25 man chalet when everyone gets back from skiing at the same time was hugely appreciated. The honesty bar is also very reasonably priced and the chalet a great place to chill. Couldn't reccomend booking with snomads highly enough.
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Snomads Chalets, Owner at Snomads Eco Chalet Diana-Ross & Chalet Supreme
Responded 19 Feb 2023
Hi Luke, Thanks so much for all the above and hope the back is feeling a bit better. Great having you with us and we hope to see you again in the near future. Snomads Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Geoff C wrote a review Feb 2023
1 contribution
I'd like to start this review with a big capital letter statement. THIS IS NOT A CHALET. It's a guest house that in some ways is closer to a hostel. The good stuff is that we had a great time. The skiing was good, the bars in town are great, the food in the restaurants is absolutely superb and Bansko is a lovely place. Ewan was a lovely guy too and was really helpful and we really thank him for his help though the week. That's about where it ends for us though. Our biggest problem we had with Snomads was the false promises offered on their website. There's a long list which seems endless of what is included in the price. From hot tubs, table tennis, popcorn, ski and snowboard fittings, BBQs and the rest. Sounds great except none of it is. The hot tub for a start was absolutely disgusting. Yellow in colour and hair floating about in some sort of human soup. Thank god they cleaned it when we left. Wish they cleaned it before we came though. Our host for the week was Luben, he gave us a lovely friendly greeting but seemed confused about what was being offered. On the website, ski and snowboard hire is offered on site with fittings and all at a decent price. This promises no hassle for skiers and boarders and sounds great... except for the fact that they didn't have any snowboard boots and so those wanting to hire had to venture into town anyway and hire gear. The skis hired were also tired, scratched and old. It was on the fifth day that we found a place that hired gear at 8 pounds a day, with all the gear...and black crows too...we paid twice the price to Snomads. Luben also offered us contactless ski passes with a deposit but told us they weren't working and left us confused as to why he'd even offered them. We had to queue the first day at the gondola to buy passes where we wanted to buy a week pass but were not informed by Snomads that we needed passport photos to buy them. This ended in our party losing money. The accomodation in Supreme was ok. We all slept well and beds were comfy enough. It was odd that in the double beds get two single duvets though to cover them. You also get one towel per person for the week. When asked if there were any more, the answer is a no. The downstairs bedroom's ensuite in supreme has a drain problem, it absolutely stinks of drains and was unusable. Don't hope for table tennis, it's outside and windy. Don't hope for popcorn, it won't come. Don't hope for snowboard hire, they don't have the gear. Don't hope for ski hire, the gear is overpriced and poor. Don't hope for ski passes, they didn't have them. Don't hope for a chalet, it's more of a hostel. Lots of false promises on the website that never materialised. Go elsewhere.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Snomads Chalets, Owner at Snomads Eco Chalet Diana-Ross & Chalet Supreme
Responded 19 Feb 2023
Hi Geoffrey, Firstly thanks for taking the time to give feedback and we're naturally extremely disappointed to hear that you've had some difficulty whilst staying with us. As you will see from all our other reviews we pride ourselves on the service provided and have therefore taken all your points on board. We'd like to respond to some of your points as we feel they're an unfair reflection on what we offer. Firstly we have a ski room less than 10 steps away from your chalet where we have skies and boots that are renewed every year to ensure our gear is up to date. In terms of price we offer 6 days rental for £70 which I'm sure most would agree is more than fair and is a long way off double the amount you may have seen elsewhere. For snowboard boots we apologise that you had to venture 10 minutes into town. We do our upmost to get boots in to fit before your arrival to ensure convenience but on this occasion haven't managed to. Again apologies for the inconvenience but very pleased to hear you got all your gear sorted and had a great time skiing. Ski passes: the standard that most places in Bansko will take is to simply send people to queue to get they're ski passes with everyone else. We have ski passes in the chalet that can be topped up online making everything very simple and this is a system that we rarely have a problem with. Unfortunately the week that you where with us the resorts system was down (naturally not something under our control) and therefore you had to join the regular queue with everyone else in Bansko. We have no idea why you would have needed your passport as this is something we have never heard of in the 10 years we have been operating here and have even less of an idea why this resulted in you loosing money or why us as a chalet company would hold any blame for this. We're very pleased to hear that you enjoyed Supreme and found the beds comfortable. For environmental reasons we feel that 2 towels for a weeks stay is sufficient and if needed are happy to provide a spare towel. We feel that 2 single duvets is the perfect solution to a partner wriggling throughout the night and hogging a duvet however apologise profusely that you didn't feel the same. Thanks for making us aware of the downstairs drain, it was indeed blocked which had you made us aware at the time we would have resolved immediately. This was a very quick fix which we have resolved deeming the drain usable and smelling like roses. Just wanted to quickly address some of your remaining points: Table tennis: yes it's outside and we do not control the elements despite our best efforts Hot tub: chlorine devise had been removed by guest without us noticing. Immediately resolved by emptying and cleaning which is a weekly fixture Popcorn: you're absolutely right, we've upgraded to cakes Ski hire and ski passes: explained above Chalet: 'a small house or hut, especially one used by people on holiday'. Not sure how this is up for disputed but if we've achieved a friendly easy going atmosphere such as that found in a hostel then many thanks. Once again, we appreciate you taking the time to leave a review and have acted on all the above. Although it sounds like we may not be seeing you again our doors are always open. Best wishes, The Snomads Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Piers lloyd wrote a review Apr 2022
1 contribution
I had an incredible experience staying at the Dianna Ross Chalet run by Snomads. The Chalet was lovely with extremely comfortable beds, a spacious lounge and a lovely garden. Snomads knowledge of the local area was exceptional and the restaurants they recommended were amazing. Would strongly recommend and will definitely come back again.
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Snomads Chalets, Owner at Snomads Eco Chalet Diana-Ross & Chalet Supreme
Responded 19 Feb 2023
Hi Piers, Thanks so much for the lovely words and hope to see you again soon. Snomads Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JON L wrote a review Mar 2022
29 contributions28 helpful votes
+1
Had a wonderful stay here in March… Everything has already been said by others and it is all true. Absolutely brilliant time made even better by the guys Ewan and Leuan. Nothing ever a problem and always on hand or on the end of a phone to help, advise or just chat. This place deserves its high ranking and I will be back hopefully next March. Book it you won’t be disappointed. ❄️❄️⛷⛷
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Date of stay: March 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LOCATION
BulgariaBlagoevgrad ProvinceBansko
NUMBER OF ROOMS
10
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SNOMADS ECO CHALET DIANA-ROSS & CHALET SUPREME - Updated 2023 (Bansko, Bulgaria)

Frequently Asked Questions about Snomads Eco Chalet Diana-Ross & Chalet Supreme
Which popular attractions are close to Snomads Eco Chalet Diana-Ross & Chalet Supreme?
Nearby attractions include Pirin Street (0.6 miles), Holy Trinity Church (0.6 miles), and Velyanova House (0.6 miles).
What are some of the property amenities at Snomads Eco Chalet Diana-Ross & Chalet Supreme?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Snomads Eco Chalet Diana-Ross & Chalet Supreme?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Snomads Eco Chalet Diana-Ross & Chalet Supreme?
Guests can enjoy free breakfast, a lounge, and barbeque facilities during their stay.
Is parking available at Snomads Eco Chalet Diana-Ross & Chalet Supreme?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Snomads Eco Chalet Diana-Ross & Chalet Supreme?
Conveniently located restaurants include Chevermeto, Mehana Bai Kotse, and Le Petit Nicolas.
Are there opportunities to exercise at Snomads Eco Chalet Diana-Ross & Chalet Supreme?
Yes, guests have access to a sauna during their stay.
Does Snomads Eco Chalet Diana-Ross & Chalet Supreme have an airport shuttle?
Yes, Snomads Eco Chalet Diana-Ross & Chalet Supreme offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Snomads Eco Chalet Diana-Ross & Chalet Supreme have airport transportation?
Yes, Snomads Eco Chalet Diana-Ross & Chalet Supreme offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Snomads Eco Chalet Diana-Ross & Chalet Supreme located near the city centre?
Yes, it is 0.6 miles away from the centre of Bansko.
Which languages are spoken by the staff at Snomads Eco Chalet Diana-Ross & Chalet Supreme?
The staff speaks multiple languages, including English and Bulgarian.