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Pirin River Ski & Spa

Travellers' Choice award winner
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Pirin River Ski & Spa
Pirin River Ski & Spa
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278 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Leicester, United Kingdom
Reviewed yesterday NEW

A group of 9 of us stayed at the Pirin River Hotel whilst on our February half term skiing holiday. The hotel is one of the friendliest I’ve ever stayed at and the owners are incredibly helpful. The owners speak excellent English and have also managed to embrace an English sense of humour! It was also very convenient being able...

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Thank 2013Simon
Bangkok, Thailand
Reviewed 2 days ago NEW

My better half and I spent 4 weeks with the Pirin River team as part of a ski-sabbatical. We experienced their unfailing hospitality, great food, fantastic bar and sublime spa services. Katarina, Yaro and the team went out of their way to ensure we met other couples and groups, and their staff were always polite and willing to have a...

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Thank sjwhiteford
Thatcham, United Kingdom
Reviewed 2 days ago NEW

This was our first family ski holiday, with 2 children aged 17 and 11, during February half term. There's a lot to think about when organising skiing so it was ideal we could book airport transfers, ski rent, ski school, apres ski massages, and excellent half board package (with a handy packed lunch thrown in for up the mountain) all...

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Thank bobrobb
Blackpool, United Kingdom
Reviewed 5 days ago NEWvia mobile

This was our first time skiing as a family together, myself husband and girls aged 14, 11 and 10. We chose the hotel because of the reviews and ratings on trip advisor and I can honestly say it's amazing. We arrived late at night and Katerina had kept the restaurant open with plenty of hot food to choose from. The...

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Thank carolann68
Reviewed 1 week ago via mobile

Experience in Pirin River Ski &Spa was just like the name says, ski & spa! Altogether the hotel raised impressions about Bansko not Bansko itself! Hotel and service were great without any objection at all. Everything was great apartman, food, hospitality, organisation. Skiing was a bit difficult cause the terrible crowd on the ski slopes but we managed to come...

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Thank Ivona B
Bucharest, Romania
Reviewed 1 week ago via mobile

Great stay! All the staff is incredibly friendly! Great service, lovely atmosphere. The place to be in Bansko! Starting with breakfast, on with ski rental serices, transfer to the gondola, massage after ski, spa service, bar service and the two incredible owners that are continously looking out to improve the visit. Is our second time in Pirin, our second time...

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Thank RGhica
Reviewed 2 weeks ago

Just want to take the opportunity to praise this hotel especially the great service and management by its owner-operators who always went out of their way to be both help and take an interest. Their staff were also incredibly charming and easy-going. The perfect place to unwind and relax after a day on the slopes. Top marks as well for...

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Thank Innes W
Reviewed 2 weeks ago

We reserved 2 rooms for 5 people. One king studio w sofabed, and one duplex Quad room, which was upgraded for free to the economy maisonette (not clear what the difference is). King studio is a very large room with a kitchen and small dining table. It is very nice. The maisonette, is a two floor apartment. This turned out...

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1Thank Gideon Friedmann
Leeds, United Kingdom
Reviewed 2 weeks ago

Very very pleased to have found Pirin River Ski and Spa. Website made booking extremely easy with very good value optional extras such as ski equipment hire, ski school booking (with discount), airport transfers etc. Staff were incredibly friendly on arrival and throughout, and we got upgraded for free to a larger room as it happened to be free. The...

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Thank tobymorris2017
Lublin
Reviewed 2 weeks ago via mobile

Great place, excellent service and very friendly people. It was amazing to find warm soup in the middle of the night when we arrived after a long trip through heavy snow. Apartments are comfortable and very well equipped. Breakfasts and dinners are tasty, with a choice of fresh food. Ski rent and service are very good, for a reasonable price....

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Thank Anuuschka

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Shuttle Bus Service
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Pirin River Ski and Spa is TripAdvisor’s Travellers’ Choice 2015 Winner in three categories - Best Service – number one hotel in Bulgaria, Family (number one hotel in Bansko, number two hotel in Bulgaria) and Bargain (number two hotel in Bansko, number three hotel in Bulgaria). Many wonder – WHY ARE WE THE BEST? Actually, the answer is very simple – we care about our guests and we love what we do. That is why all of us at Pirin River Ski & Spa always do our best to make sure that our guests will have fabulous, fun and carefree holidays. We think that our guests are the ones that can best describe our property. This is what they say.... “…We spent 9 days and every day was special…” “…Amazing service! The front desk was very nice, patient and helpful...” “…If star ratings were awarded on service alone then this hotel would be a 5*…” “…All staff speak English amongst many other languages…” “…On arrival, we were immediately impressed with the hotel and apartment. Both were 'high spec', spotless and modern, yet retaining the traditional Bulgarian style for authenticity…” “…We were pleasantly surprised by the gorgeous room we had with a balcony and a view of the mountains. The living / kitchen area is spotlessly clean with a comfy corner couch, a fireplace, dining table, tv and all utensils and cooking facilities you could need. The bed was comfy and there was plenty of storage and a safe. The bathroom again was spotlessly clean…” “…TV stations with dozens of channels worldwide, Internet connection (WiFi) that was awesome and fast…” “…The Spa is really well looked after, 2 saunas, a turkish bath, a nice size pool and a jacuzzi is what you would expect to find at a 5 star hotel...” “…The pool is nice and both our girls loved it. It was always clean, warm enough (in most of the days it had 31-32 degrees C…” “…Massage and treatments were lovely and very good value!...” “…The food.. I have never eaten better food for that money! brilliant!...” “…The breakfasts were really fantastic! A really substantial variety of food to eat. The fresh fruit salads were really good. The eggs and bacon and chocolate pancakes were really great too….” “…Lots of variety with meals and plenty of fruit and vegetables. We were a varied bunch but there was plenty of choice for us all. We've always gone self-catering before but we will certainly be back half board again in this hotel…” “…The hotel has a cozy bar serving amazing hot chocolate and other drinks - the 2 Lev (65p?) bottles of local beer are awesome…” “…The bar man was really lovely too, very friendly and made terrific cocktails…” “…One of the real selling points for this hotel is that you can get your lift pass and equipment at the hotel! If the equipment you want is not available at the hotel then they will arrange it for you with other shops in the town, they were really accommodating to us…” “…There is a shuttle bus from the hotel to the gondola, and we never waited more than 5 minutes for the driver to appear. Perfect with the kids. I didn't have to carry 2 sets of skis far at all!...” “…The hotel organised our transfers to and from Sofia and the drivers were friendly and punctual, and the cars very comfortable…” “…An advantage for us was also the parking…” “…Situated half way between the gondola and the old town it is in a perfect location…” “…I liked the location as it was very quiet, not on a main road or next to any night clubs - however a very short walk to those!...” “…Everything was so easy . We didn't leave the hotel except to ski…” “…You really get there, for a reasonable price, significant utility, quality, simplicity... and a warm atmosphere…” What should we say? Fantastic description! A big THANK YOU to all of you for your kind words! You all are the reason why we love what we do… and an inspiration for us to continue improving… You have not been in Pirin River Ski & Spa yet? Well, maybe it is time for you to visit and write your own story about Pirin River Ski & Spa...right here on TripAdvisor... ... more   less 

Additional Information about Pirin River Ski & Spa

Address: Ikonom K. Chuchulayn 74-78, Bansko 2770, Bulgaria (Formerly Pirin Rise Apartments)
Region: Bulgaria > Blagoevgrad Province > Bansko
Price Range: £52 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pirin River Ski & Spa 3*
Number of rooms: 44
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Bansko
#1 Spa Hotel in Bansko
#2 Family Hotel in Bansko
#3 Romantic Hotel in Bansko
#7 Best Value Hotel in Bansko
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Questions & Answers

Here's what travellers have asked, with answers from Pirin River Ski & Spa staff and other travellers.
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Questions? Get answers from Pirin River Ski & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose the two floor rooms.”
 of 5 bubbles Gideon Friedmann, 5 Feb 2017 | Read review
“Take all advices the staff tells you with 2 hands and do not think twice.”
 of 5 bubbles 586saars, 2 Feb 2017 | Read review
“First floor”
 of 5 bubbles jkomahony, 14 Jan 2017 | Read review
“Rooms with the fire place”
 of 5 bubbles 347martad, 23 Oct 2016 | Read review
“Book the popular apartment, it had a beautiful view of the mountains”
 of 5 bubbles jaspreetbhangu, 27 Jul 2016 | Read review
5 of 5