Bansko Chalets
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Bansko Chalets

Traveller (68)
Dining (8)
Black run where Womens World Cup was hosted in Bankso in Jan 2020
Room & Suite (7)

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About

5.0
#1 of 25 guest houses in Bansko
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Service
5.0 of 5 bubbles
Value
Recently renovated, Chalet Isabella has 7 bedrooms and 6 bathrooms and is only 5 minutes walk from the centre of Bansko. It combines the traditional alpine style exterior with original features such as a large open log fire, restored wooden flooring and exposed beams, creating a warm, homely ambiance - designed to inspire comfort and relaxation. In Chalet Isabella the original exposed beams, rustic wooden floorboards, deep comfortable sofas and large wood burning fire all add to the ambiance complemented by all the state-of-the-art features and services you would expect from luxury accommodation. To the rear of the chalet is a decked area with an outdoor hot tub and a large enclosed garden to play in the snow!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Ski rentals
Children Activities (Kid / Family Friendly)
Free airport transportation
Non-smoking hotel
Wifi
Bar / lounge
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Room features
Kitchenette
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Mountain View
Modern

Location

Panayot Volov Street 8, Bansko 2770 Bulgaria
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 56 out of 100
56
Vrazhdebna Airport
59.5 mi
See all flights
104Reviews1Q+A8Room tips

Reviews
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Detailed Reviews
Caroline C wrote a review Feb 2020
5.0 of 5 bubbles
We stayed at chalet Isabella for a week in a large group of 18 with 9 children for a weeks skiing. Matt and Elie were the perfect hosts making our stay very relaxed and hassle free. They arranged everything for us from lift passes, nannies, to a bus up the mountain to avoid the gondola queue to ski lessons.

The chalet was a great size, lots of toilets to share and ensuites for the adults. The food was delicious and they did a separate meal time and food for the kids which was ideal for younger more fussier eaters.

Bankso provided a great location for our kids to start to ski and we have had a wonderful week. I can't recommend Chalet Isabella more and will certainly try and get back there in the future.
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Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anna B wrote a review Feb 2020
+1
5.0 of 5 bubbles
Matt and Ellie are incredible and will do anything to make your holiday exactly what you want it to be. From booking to return flights they look after you! Their team in Chalet Isabella cook the most incredible meals. The kids meals and cakes were perfect for tired skiers and the adults suppers were TASTY!!! They drop you off and pick you up at the times that suit you and at various locations to make sure you miss any gondola queues or save any tired kiddies. Their ski equipment is new and good quality, their knowledge of the town and slopes is brilliant. The hot tub is ace, the enclosed garden is ideal. I won't book with anyone else when I return to Bankso.
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Date of stay: February 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Located in the new town not the old town of Bankso
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RebeccaLever wrote a review Mar 2020
London, United Kingdom
5.0 of 5 bubbles
We stayed in one of Matt and Ellie's chalets and had a fantastic time. The food was delicious, the ski gear we rented was high quality and they went out of their way to make it a fun and easy trip for us. 100% recommend them!
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Simona I wrote a review Jan 2023
5.0 of 5 bubbles
My friends and I stayed at Elena Chalet for 5 nights in January 2023. The chalet itself was simply amazing; comfortable, spacious, with great beds and showers, and the hot tub was another perk that we really enjoyed. The host Matthew made our stay even better by providing transfers at all times to the places we needed to go and by providing us with ski equipment. I doubt we would have enjoyed our holiday as much if it wasn't for Matt guiding us all the time on how to enjoy our holiday with different activities.The location of the chalet was perfect, close to grocery shops, night clubs, lots of taverns (mehana), shops etc etc.

The breakfast provided was also great!

It is interesting that all 11 of us went for skiing but we simply did not want to leave the chalet as it felt so homy.

The service in general was phenomenal- Thanks Matt !
There is no better place in Bansko than Chalet Elena.
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Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
stephencharlesf2017 wrote a review Feb 2020
Sheffield, United Kingdom
5.0 of 5 bubbles
2nd visit and boy this place doesn’t disappoint.
Matt works his socks off to provide an excellent service from our arrival to arranging ski equipment,passes etc.Taking our group to and from the slopes each morning and avoiding the Gondola queue.Wow the food again was amazing Stu and Jo who looked after us in the chalet couldn’t do enough nothing was too much trouble I have eaten across the world at some amazing restaurants but nothing compares to the food prepared for us if Stu wrote a recipe book it would be surely a best seller.The skiing was good even with the lack of snow the resort has had this year.See you soon
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kate wrote a review Jan 2023
Kent, United Kingdom
+1
5.0 of 5 bubbles
We stayed at Chalet Elena from 26 Dec to 2 Jan as a group of 14 adults and teenagers. I can honestly say the chalet and service provided by Matt and Ellie (and their team) are outstanding. Nothing was too much trouble and they went above and beyond to ensure we had a fabulous stay as well as being fabulous company.

Everything exceeded all expectations! Cooked meals and fresh cakes every day. Comfortable rooms, providing great ski equipment, arranging excursions and making sure we could ski every day despite poor snow conditions for the first time in many years!

Bansko was lovely - a balance of the authentic old town with its cobbled streets and welcoming tavernas with the fun and flare of apres ski in the new town.

We cannot wait to return next year! If I could rate it ten stars I would. Well done for creating the perfect holiday experience.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shima Vagjiani wrote a review Sept 2022
5.0 of 5 bubbles
We (14 of us) stayed at Matt and Ellie’s chalet Elena earlier this year and still can’t stop going on about how great the service was right from the moment we landed, till the moment we left. We’re so fond of Matt and Ellie as people, super genuine and just keen to help. They accommodated us in every way possible, from helping pick the kids up whilst we were still in lessons and taking them to the childminder, to driving us to and from the slopes everyday!
They organised super vegetarian food for us too, which is hard to find usually!
We can’t put into words how grateful we are for them making our ski holiday insane and one to remember.
We have told all our friends and family to go, even the facilities are just incredible! Hot tub, pool table, lots of games, an amazing and dreamy log fire with plenty of wood and just super clean!
Thanks Matt and Ellie!!
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mobile45126535862 wrote a review Mar 2023
5.0 of 5 bubbles
Myself and 8 friends (and one baby) stayed at Chalet Sofia for a week in March.

I can honestly say it was one of the best holidays I’ve ever been on. We were lucky with the weather and so we had good skiing all week but what really made it special was the chalet and its hosts, Matt and Ellie.

The chalet was cosy, clean and spacious. The sauna and hot tub were the perfect remedy to a day of hard skiing and the covered outside area with the fireplace was a great place to hang out for pre dinner drinks.

The food prepared by Tony was delicious. We are a group who are all very into cooking and would normally have gone down a self catering route but having dinner made for us every day took a lot of the stress out of the week! It was wonderful coming back to a fresh cake and a hearty evening meal (and was also quite fun spending the day guessing what dinner would be!).

Matt and Ellie were outstanding hosts. From the moment our driver collected us from Sofia airport we felt extremely well looked after. Nothing was too much for them, requests for an axe and a baby bath (for different reasons obviously…) were dealt with quickly and they went above and beyond driving us to where we needed to be.

Part of me wants to keep this place a secret so we can use it again and again exclusively… but it would be wrong not to give it the highest recommendation possible. We will most certainly be back!

Thanks Matt and Ellie.
Rory and the gang x
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Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bingham F wrote a review Jan 2022
5.0 of 5 bubbles
We had the most amazing week at Chalet Elena. Matt our host made the trip so easy taking us too and from the gondola every morning and evening. I have never received such amazing service and such a good price. This is hands down the best place to stay if you’re looking to stay a week in Bansko. I 100% recommend staying at any of Matt and Ellie’s chalet’s simply because of the amazing service they provide, making the holiday very stress free.
We even had a cleaner tidy up on one or two occasions
Thanks again to Matt, absolute legend👍🏼
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Date of stay: January 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sally H wrote a review Mar 2023
5.0 of 5 bubbles
I just wanted to thank Matt and Ellie for being amazing hosts for our holiday last week. To Tony our chef too.

This was for Chalet Sophia.

Everything was perfect.

• Well informed
• Quality of food and cooking
• Quantities of drink
• Replenishment
• Lifts to and from the slopes
• Ease of boot and ski hire in your own establishment made it less stressful and personal
• Chalet
• Facilities

Probably forgot something but all AMAZING.

I will definitely recommend you and come again sometime.

Sally hawkins.
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Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anna B wrote a tip Feb 2020
21 contributions1 helpful vote
5.0 of 5 bubbles
"Located in the new town not the old town of Bankso"
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James W wrote a tip Apr 2019
7 contributions1 helpful vote
5.0 of 5 bubbles
"Characterful chalet, great location, great service!"
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MrsBra77 wrote a tip Mar 2018
Drybrook, United Kingdom27 contributions4 helpful votes
5.0 of 5 bubbles
"All the rooms are a good size and have en-suites, apart from the one on the top floor."
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Warren D wrote a tip Mar 2018
1 contribution1 helpful vote
5.0 of 5 bubbles
"All rooms were good, most en suite, the sauna was great"
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Nicky C wrote a tip Mar 2018
Ipswich, United Kingdom2 contributions
5.0 of 5 bubbles
"We had exclusivity over the whole chalet and we chose our rooms on arrival"
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Not the right property for you?
There are more places to choose from in the Bansko area.
LOCATION
BulgariaBlagoevgrad ProvinceBansko
NUMBER OF ROOMS
7
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BANSKO CHALETS - Updated 2024 Reviews & Photos

Frequently Asked Questions about Bansko Chalets
Which popular attractions are close to Bansko Chalets?
Nearby attractions include Holy Trinity Church (0.6 miles), Airsoft Arena Bansko (0.6 miles), and Escape Rooms Bansko (0.2 miles).
What are some of the property amenities at Bansko Chalets?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Bansko Chalets?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Bansko Chalets?
Yes, free parking is available to guests.
What are some restaurants close to Bansko Chalets?
Conveniently located restaurants include Todeva House Hotel & Restaurant, Chevermeto, and Mehana Bai Kotse.
Does Bansko Chalets have an airport shuttle?
Yes, Bansko Chalets offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Bansko Chalets have airport transportation?
Yes, Bansko Chalets offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Bansko Chalets located near the city centre?
Yes, it is 0.5 miles away from the centre of Bansko.
Are there any historical sites close to Bansko Chalets?
Many travellers enjoy visiting Neofit Rilski Museum (4.6 miles).
Does Bansko Chalets have any great views?
Yes, guests often enjoy the mountain view available here.
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