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Petra Marriott Hotel

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Petra Marriott Hotel
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802 Reviews from our TripAdvisor Community

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Showing 591: English reviews
Alberta, Canada
Reviewed 2 days ago NEW

The hotel is a small one and the staff is entirely from the locality Wadi Musa. The hotel regularly hosts locals and has a really familiar feel, the food was ok but the friendly atmosphere was great. The gem was watching the sunset from the terrace or sunrise on the mountains around Petra from your room. But having a Turkish...

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Helpful?
Thank professorDee
Abdulrahman H, Hotel Manager at Petra Marriott Hotel, responded to this review

Dear Guest, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at our hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Wadi Mousa. Sincerely, Abdulrahman Hilalat Hotel...

Reviewed 2 days ago NEWvia mobile

Hotel looks nice, staff r very friendly & helpful, food is very yummy, the Petra heritage is a long walk suggest u ride horse or just enjoy the 3-6km trail, going back is tough 😁 But worth it, I found friendly cat 🐱 too, something to remember

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Helpful?
Thank Jen E
Abdulrahman H, Hotel Manager at Petra Marriott Hotel, responded to this review

Dear Guest, As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit...

Vancouver, Canada
Reviewed 4 days ago NEWvia mobile

We only spent one night at the Marriott and checked in at dinner. The Buffet had plenty of options and the hummus ( like all of the hummus in Jordan ) was amazing! After dinner the kids played in the pool ( it was a bit cold, ok really cold to me, but they didn't mind ). There was music...

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Helpful?
1Thank CarpeDiemOURway
Abdulrahman H, Hotel Manager at Petra Marriott Hotel, responded to this review

Dear Guest, As the happiness of our guests is a key priority, I am very happy that our hotel have met with your approval and that your family have had a great time with us./ As a valued guest, we hope you choose to stay with us whenever your travels bring you back to Wadi Mousa. Sincerely, Abdulrahmah Hilalat Hotel...

Singapore, Singapore
Reviewed 1 week ago

Really didn't think much of this hotel. We'd stayed at the Marriott Dead Sea just before this, and this hotel didn't even feel like it was from the same chain. Our room was small and dingy. Not a great location either, with taxis charging you a little too much for such a short drive. I would have just paid a...

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Helpful?
Thank madonionslicer
Abdulrahman H, Hotel Manager at Petra Marriott Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts regarding the room. We appreciate you bringing it to our attention. We will share your message appropriately within Marriott. Thank you again and we hope to see you again in the near future. Sincerely, Abdulrahman Hilalat Hotel Manager

bordeaux
Reviewed 1 week ago

Room ok but not luxury .. tired decor. Breakfast staff could not cope with high group numbers .. bedlam at breakfast even trying to get a table let alone food. Pool was nice and view great ... but not 5 star ....

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Helpful?
Thank piggy1102
Abdulrahman H, Hotel Manager at Petra Marriott Hotel, responded to this review

Dear Guest, Thank you for sharing your review of your recent stay with us. Although we understand that your were disappointed by our staff service, we hope that you will visit us again. We appreciate your review and we hope to one day have the opportunity to welcome you back for a stay that exceeds your expectations. Sincerely, Abdulrahman Hilalat...

Santiago de Compostela, Spain
Reviewed 1 week ago

The most remarkable aspect of my stay was the service. The team was efficient, approachable and did everything in their hands to satisfy our needs (special mention to the F&B team from the buffet). The property is beautiful and it has a privileged enclave. Keep in mind that you will need a car to reach Petra (around 10 min) and...

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Helpful?
Thank Clara L
Abdulrahman H, Hotel Manager at Petra Marriott Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback with us regarding your recent stay at our hotel. I'm glad to know that my team was able to make your stay with us exceptional. I have passed on your comments to the F&B team and they were delighted to see them. Hope to welcome you again very soon. Sincerely, Abdulrahman Hilalat...

Reviewed 1 week ago via mobile

Ok. So its not exactly in town or near the entrance to Petra.. BUT, the views from here are spectacular, the rooms are more than fine, and its nice and peaceful and quiet. Breakfast was great here too! Since we had rented a car it was fine to just drive to Petra on our own, and there is lots of...

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Helpful?
Thank ShocantelleBrown
Abdulrahman H, Hotel Manager at Petra Marriott Hotel, responded to this review

Dear Guest, I'm very happy to know that you and your family have enjoyed your recent stay with us. Thank you for your feedback and we hope to see you again very soon. Sincerely, Abdulrahman Hilalat Hotel Manager

johannesburg
Reviewed 2 weeks ago via mobile

Very disappointing stay. Of the five hotels we stayed in in Jordan I must say this was the most disappointing. I am sure you could do a lot better in Petra. The hotel sits high on hill a bit out of town but the saving grace for the hotel is its spectacular views.

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Helpful?
Thank accidental_tourer
Abdulrahman H, Hotel Manager at Petra Marriott Hotel, responded to this review

Dear Guest, I'm sorry to know that we didn't provide you with the exceptional experience that you would expect at a Marriott Property. Hope that we will see you again in the near future. Sincerely, Abdulrahaman Hilalat Hotel Manager

Canberra
Reviewed 2 weeks ago via mobile

We had a quick stop over at this hotel. It is out of town, and has a great view of the mountains from the restaurant. We booked a city view room, only to find we were facing the highway, and when I enquired about changing rooms so I could see the view, they said they don't have city view rooms.......

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Helpful?
Thank KateandRhys
Abdulrahman H, Hotel Manager at Petra Marriott Hotel, responded to this review

Dear Guest, As the happiness of our guests is a key priority, I am very happy that our hotel have met with your approval. As a valued guest, we hope you choose to stay with us whenever your travels bring you back to Wadi Mousa. Sincerely, Abdulrahmah Hilalat Hotel Manager

Hendersonville, North Carolina
Reviewed 2 weeks ago

great view over the Petra valley and a short drive to the site. The hotel restaurant was made especially enjoyable thanks to Mouyed Nawalleh whose special touches turned a buffet dinner into a feast. I would return to this hotel just on the basis of the attention to service of Mr Nawalleh.

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Helpful?
1Thank James V
Abdulrahman H, Hotel Manager at Petra Marriott Hotel, responded to this review

Abdulrahman H, Hotel Manager at Petra Marriott Hotel, responded to this review Dear Guest, As we pride ourselves on delivering a memorable hotel experience during your travels, I'm very pleased to know that we have exceeded your expectations during your recent stay with us. Thank you for staying with us and we hope to see you again soon. Sincerely, Abdulraham...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Most renowned for its breathtaking views and sunsets, the Petra Marriott Hotel is located uphill, overlooking the surrounding Petra Mountains and landscape. All 100 rooms are newly renovated, with state-of-the-art furniture and decor. They are equipped with flat TVs, Cable TV Channels, Safe Box, Mini Bar, Free Coffee & Tea Making Facilities, and Iron and Iron Boards. Most rooms have beautiful mountain views. The bathrooms feature shower boxes with both regular and rain showers, and hair dryers. The Dushara is the main dining and newly renovated restaurant, serving a big selection of international buffet choices, or A La Carte menu. L'Affresco is the Italian restaurant open for dinner, offering a wide array of freshly prepared salads, antipasti, and wood oven pizzas. The Aretas & Lobby Lounge and Bar serve hot and cold beverages and snacks, with special promotions for the Sunset Hours. Both the Aretas and L'Affresco are located adjacent to the Lobby, and overlook the panoramic views. Free Wi-Fi internet is available for hotel guests in the Lobby and Public Areas. The Loofah Turkish Bath has a steam and sauna, along with its Turkish Hammam experience, in addition to a menu of other treatments. The Outdoor Pool and Pool Bar are seasonal, and the area with its tranquil location offers a unique view of the surrounding mountains. The Atagartis main meeting room can also be divided into two smaller rooms, hosting meetings and events, with natural daylight, while the windows and terraces face the Petra Mountains. The Hotel is a 10-minute drive from the Petra Archeological Site, and transport is easily arranged. ... more   less 

Additional Information about Petra Marriott Hotel

Address: Taybeh Road, Petra - Wadi Musa 71810, Jordan
Region: Jordan > Ma'in Governorate > Petra - Wadi Musa
Price Range: £66 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Petra Marriott Hotel 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Marriott Hotel Petra
Marriott Petra / Wadi Musa
Petra / Wadi Musa Marriott
Petra Marriott Hotel Jordan/Petra - Wadi Musa
Hotel Style:
#3 Luxury Hotel in Petra - Wadi Musa
#8 Romantic Hotel in Petra - Wadi Musa
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Questions & Answers

Here's what travellers have asked, with answers from Petra Marriott Hotel staff and other travellers.
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Questions? Get answers from Petra Marriott Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for room facing the valley”
 of 5 bubbles jamesv977, 30 Dec 2016 | Read review
“ask for a valley view”
 of 5 bubbles Jon4fun, 27 Dec 2016 | Read review
“Don't stay here , chose the move pick pin Petra.”
 of 5 bubbles bonnyj810, 23 Dec 2016 | Read review
“Ask for a room with a view. The view is spectacular.”
 of 5 bubbles eboosler, 19 Dec 2016 | Read review
“Do not agree to a room with a connecting door, unless you know who will be in the adjoining room!”
 of 5 bubbles 244JohnN, 4 Dec 2016 | Read review
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