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MainStay Suites Rogers

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#6 of 21 Hotels in Rogers
Certificate of Excellence
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1 room 2 adults 0 children
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MainStay Suites Rogers
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164 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Oklahoma
Reviewed 19 May 2015

This property is clean, well maintained, and well operated. The rate is very reasonable relative to its location and amenities. It is just far enough off the highway for it to be quiet and to allow walking about. We were especially impressed with an assistant manager there though all the staff were welcoming. There are restaurants nearby and this an...

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Helpful?
1Thank Tweentrails
Guest Services M, General Manager at MainStay Suites Rogers, responded to this review

Thank you for taking time out review Mainstay Suites Rogers. We appreciate the wonderful review and your outstanding experience with us. Crystal Bridges is a major attraction in NW Arkansas as well as Downtown Rogers and Bentonville. We hope to see you again when in the area.

Bentonville, Arkansas
Reviewed 18 May 2015

Mainstay is a good place to stay with family. We stayed for four weeks (close to one month) with our small kid.Nice environment , with awesome facilities. Hotel front desk kayla faye was so helpful and kind. And the hotel vehicle driving guys were very sincere and great. Hotel staff were very kind enough and friendly. Overall i feel it...

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Thank Durga P
Guest Services M, General Manager at MainStay Suites Rogers, responded to this review

Thank you Durga for taking time out to review Mainstay Suites. We will share your review with the entire staff especially Kayla. The entire team at Mainstay works hard to ensure every guest enjoys our "home away from home" experience. We hope to see the entire family when in the area!

Murphy, Texas
Reviewed 2 May 2015

We were supposed to stay here and could not because my appointment canceled. Carmen was gracious enough to cancel the reservation even though I had booked a non cancel reservation. She was so sweet, accommodating and very thoughtful! She truly cared about me losing money! She could not have been nicer! I'm telling all my friends and colleagues about this...

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Thank khanebutt
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you for taking time to review Mainstay Suites Rogers. We appreciate the feedback and Carmens excellent Customer Service skills to help you through the reservation changes. We hope you get a chance in the future to stay with us and thoroughly enjoy our hospitality. See you soon!

Billings, Montana
Reviewed 18 April 2015

First time at a MainStay. My room was small but very efficient with the bed essentially in the living area. Small kitchen and large closet. Clean with a nice big TV. Young lady at front desk was friendly, fast, efficient and very pretty. I will be using MainStay more often.

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Thank CaptainD1234
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you Captain for taking time out to review Mainstay Suites Rogers. We appreciate the kind words and glowing review. Mainstay Suites is setup in a home away from home experience with every facility available for a long term stay. We hope to see you again in the future!

Little Rock, Arkansas
Reviewed 13 April 2015

Staff is professional and welcoming. We had to make many changes and they handle our requests with ease! Called to let them know that I would be checking in later than expected and was told that they would note my account. Not only did they note my account, when I checked in there was a hand written note as well!...

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Thank Stella L
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you Stella for taking time out to review Mainstay Suites Rogers. We appreciate the kind words and are pleased with our staff for providing great hospitality experience. Remember Mainstay is your "home away from home". Hope to see you again when in the area.

Tulsa, Oklahoma
Reviewed 20 March 2015

The hotel was just anther extended stay to me, but the welcoming staff at the from desk make it so much more worth it. The lady that helped me was Kayla Hendrix amazing service willing to go the extra mile if need be with a beautiful smile to boot, thank you again!

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1Thank MalSny
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you for taking time to review Mainstay Suites Rogers. We are all excited that you enjoyed your stay with us. Kayla was excited to see her name mentioned in the review and said thank you. We hope to see you again when in the area.

Reviewed 10 March 2015 via mobile

Day staff are warm and friendly, and service here is exceptional! I absolutely love Carmen! Her bright and sunny personality is welcome when you walk in totally exhausted from traveling! I will sing accolades to everyone traveling to or through Rogers Arkansas

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1Thank ROBERT G
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you Robert for taking time out to review Mainstay Suites Rogers. We are all very happy that you had a great experience while staying with us. Our entire staff works hard to ensure every guest is treated like family and upon departure feels like they have received value for there stay. We hope to see you again when in...

Sedalia, Missouri
Reviewed 1 March 2015

We stay in hotels often throughout the year and only at Choice Hotels. They are, across the board, the best in comfort and price. This particular MainStay, however, is beyond the standard. The young lady at the front desk was very accomadating, friendly and helpful in guiding us to local dining and entertainment. The rooms, breakfast and 24 hr Starbucks...

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Helpful?
Thank Gayle M
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you Gayle for taking time out to review Mainstay Suites Rogers. The entire staff is humbled by your review and thank you for being a Choice Member. We try to provide exceptional service to every guest and a "home away from home" experience. We hope to see you again when in the area>

San Diego, California
Reviewed 24 February 2015

Excellent service. Clean, breakfast, and drink tickets. Room is equipped with kitchenette. Looks brand new. Pool was closed due to weather. Gym was not the best just tread mill, cycle and a few weights. It was equipped with towels and TV clean layout. it was a great stay and will return.

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Thank Eric R
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank your Eric for taking time to review Mainstay Suites Rogers. The insight we receive from our guests is very important to us and helps us map our course for the future. The entire staff would like to thank you for your kind words and hope to see you again in the future.

Lee's Summit, Missouri
Reviewed 31 January 2015

I spent a Thursday night here. Location is convenient to many restaurants. Room was quiet, nice, and clean. Managers reception consisted of beer/wine and spinach quiche. Breakfast was much better, and consisted of eggs, potatoes, biscuits, cereal, etc. Staff was friendly. I didn't use the exercise area, but it looked fine.

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Thank Dalen1970
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you for taking time out to review Mainstay Suites Rogers. The entire staff would like to say thank you for considering Mainstay as your hotel of choice in Rogers. We are ecstatic that you enjoyed our amenities and excellent customer service. See you again when in the area!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about MainStay Suites Rogers

Address: 301 S 45th St, Rogers, AR 72758-1632
Region: United States > Arkansas > Rogers
Price Range: £68 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Rogers 2.5*
Number of rooms: 96
Reservation Options:
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Hotel Style:
#1 Business Hotel in Rogers
#5 Romantic Hotel in Rogers
#6 Family Hotel in Rogers
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Rogers staff and other travellers.
2 questions
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Swindon, United Kingdom
10 days ago

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Questions? Get answers from MainStay Suites Rogers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The fourth floor was very quiet.”
 of 5 bubbles tscheid53, 6 Mar 2017 | Read review
“Top Floor is always the pick for us.”
 of 5 bubbles bobkat45, 26 Feb 2017 | Read review
“Quiet floor is the 4th... Balcony's are nice too...”
 of 5 bubbles shannas482, 27 May 2016 | Read review
“To be honest, I don't think there's a bad room in the place, but I always prefer upper floors.”
 of 5 bubbles SuzanneC226, 16 May 2016 | Read review
“choose a room in front (near lift area), to get good wifi connectivity”
 of 5 bubbles SenthilESR, 17 Mar 2016 | Read review
5 of 5