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Holiday Inn & Suites Rogers - Pinnacle Hills

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#11 of 21 Hotels in Rogers
Certificate of Excellence
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Holiday Inn & Suites Rogers - Pinnacle Hills
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116 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn & Suites Rogers - Pinnacle Hills
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Showing 111: English reviews
Barre, Vermont
Reviewed 22 September 2014

So this is one of my favorite Holiday Inn properties - very friendly service, extremely clean and modern, and a well stocked little store in the lobby. The rooms are quite spacious, with a big bathroom, a separate living room with couch, TV, , chair and coffee table as well as a small kitchen with a microwave and sink. The...

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Helpful?
Thank musicfan76
Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Dear musicfan76, Thank you so much for taking the time to review our hotel. We are truly happy that you enjoyed your stay and the rooms. We do apologize for the HVAC set up system in the rooms. We have passed your concern onto management for review. We do hope we get to serve you again in the future! Thanks...

Fayetteville, Arkansas
Reviewed 21 September 2014

We were with friends for a golf weekend and our room was clean well kept and would give them a excellent rating but the room that our friends were in is another story. The key card was not needed to open their door, even with the deadbolt lock switched to the on position. The only lock that would keep anyone...

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Thank nstokes1
Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Dear nstokes1, Thank you for taking the time to write a review of our hotel. We strive to provide an environment of comfort and value to our guests, therefore we are sincerely concerned when we fall short of your expectations. We deeply apologize for the inconvenience you may have encountered caused by the door lock with your friends room. Management...

Fayetteville, Arkansas
Reviewed 4 September 2014 via mobile

Good hotel. But believe the reviews that breakfast isn't any good. Was here for a two day corporate training meeting. Everything else was very well done. You would think with all the negative reviews on breakfast they would do something about it. I live local so I don't have a reason to stay here again but would recommend this hotel.

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Thank dcbone27
Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Dear dcbone27, Thank you so much for taking the time to review our hotel, we greatly appreciate it. We apologize for the inconvenience you experienced with our breakfast. We have passed your comments on to restaurant management for review. We are happy that everything else experienced in the hotel was done well. We do hope to see you again! Thank...

Memphis, Tennessee
Reviewed 3 September 2014

Hotel is new and in good shape. Had an issue with the bed the first night - too soft and lumpy. Spoke to the front desk and they immediately switched me to another room with a better bed. Plenty of amenities in area. Recommended.

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Thank Rit R
Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Dear Rit R, Thank you very much for taking the time to write a review of our hotel. We do apologize for your first night stay regarding the bed. We are proud our staff was able to move rooms for you so quickly into something more enjoyable for you! We do hope to see you again very soon! Thank you!

maldomino
Reviewed 26 August 2014

Per their profile page at IHG, their parent company site, it says this hotel offers and Airport Shuttle to Northwest Arkansas Airport. This is not true. Due to recent changes with Insurance, they are only able to offer rides within a 5miles radius. Airport is 9. I used Jireh Cab, a Chrylser 300m Black Car driven by a great driver....

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Thank maldomino
Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Dear Maldomino, Thank you for taking the time to write a review of our hotel, we greatly appreciate it. We would like to apologize for the information on the IHG website concerning the Shuttle service to the airport. We are looking into correcting this information as soon as possible. We are happy to hear that you did enjoy the hotel....

Nashville, Tennessee
Reviewed 25 August 2014

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Thank TravelManSouth
Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Barling, Arkansas
Reviewed 28 July 2014

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Thank Shawn R
Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Searcy, Arkansas, United States
Reviewed 24 July 2014

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Thank Jay S
Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Iowa
Reviewed 29 June 2014

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Thank porkman
Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

New York City, New York
Reviewed 25 June 2014

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Thank 3kids4me
Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

55 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Hotel & Suites Rogers - Bentonville near the Wal-Mart Headquarters welcomes both business and leisure travelers to its Rogers, AR location. Families looking for lodging in Rogers, Arkansas will love staying at our hotel, located just off Interstate 540 with close proximity to many local attractions. Some of these sights and activities include the Beaver Lake Recreation Area, the Wal-Mart Museum and the Peel House Mansion. We are conveniently located in the heart of the shopping and dining area of Rogers, AR near the Pinnacle Hills Promenade. Corporate travelers will be impressed by the convenience of our Rogers, AR accommodations. Situated in the Pinnacle Hills area of the city, our hotel is near the Wal-Mart Headquarters and numerous other businesses, such as JB Hunt, Mercy Health Systems, Tyson Foods and the Rogers Industrial Park. In addition, we provide business center with a fax machine, copier, printer, computer and free high-speed, wired and wireless Internet access, so you can stay connected. While lodging at our Rogers, AR hotel, enjoy such amenities as a heated, indoor swimming pool with spa and outdoor sun deck, a 24-hour Fitness Center and a 24-hour market with travel essentials. Our hotel also features a full-service restaurant and lounge where kids under 12 eat for free! ... more   less 

Additional Information about Holiday Inn & Suites Rogers - Pinnacle Hills

Address: 1803 S 52nd St, Rogers, AR 72758-8603
Region: United States > Arkansas > Rogers
Price Range: £79 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Rogers - Pinnacle Hills 3*
Number of rooms: 127
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Also Known As:
Holiday Inn & Suites Rogers - Pinnacle Hills Hotel Rogers
Holiday Inn And Suites Rogers - Pinnacle Hills
Hotel Style:
#8 Business Hotel in Rogers
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Rogers - Pinnacle Hills staff and other travellers.
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Peoria
over a year ago

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Questions? Get answers from Holiday Inn & Suites Rogers - Pinnacle Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room away from the Interstate”
 of 5 bubbles eilertsson, 21 Feb 2017 | Read review
“Check everything before settling in”
  • ac unit needs to be replaced or cleaned
  • handle wasn't attached, but worked
 of 5 bubbles JackieNPaul, 19 Jul 2016 | Read review
“Bring copies of your confirmation of reservation and names of any staff members you may have talked with to confirm your reservation made.”
 of 5 bubbles 749kimberlya, 18 Jul 2016 | Read review
“Ask for a room away from the street.”
 of 5 bubbles MaryM1755, 16 Jul 2016 | Read review
“I would imagine higher floor would be quiet, away from highway.”
 of 5 bubbles Channie055, 13 Apr 2016 | Read review
5 of 5