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Hotel Dann Monasterio

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Hotel Dann Monasterio
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148 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Manchester, United Kingdom
Reviewed 2 days ago NEW

This hotel could be stunning but isn't. We arrived about 1.30 and was told that check was in 3 pm. We said ok and would have some lunch. About 10 minutes later we were shown to our room. The room was quite small and we had to move a table to create space. The bathroom was pokey and ill designed....

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Helpful?
Thank karina d
Reviewed 1 week ago

In spite of the really magnificent building and excellent location just on the edge of the historic quarter, this hotel does not live up to its 5 star rating. We were initially given a very large room looking onto a noisy street. They kindly agreed to move us to an apparently quieter room overlooking the restaurant patio area, where staff...

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Helpful?
Thank Jennifer P
Hotel D, Director de Recepción at Hotel Dann Monasterio, responded to this review

Dear Mrs. Jeniffer. A warm welcome from the Hotel Dann Monasterio; We appreciate the time spent exposing your experience with us. We will review the topics presented during your stay at our Dann Monasterio hotel to identify what could happen as our priority is always to meet the expectations of our customers and even more with any request that is...

Amsterdam, The Netherlands
Reviewed 14 January 2017 via mobile

After a really low budget stay in Villavieja we decided to have a night at a fancy hotel with hot running water, a nice and good bed and some luxury. It was a deception to say the least. By entering you could feel the grandeur and authenticity of the monastery which was stunning. The rooms however are not. The first...

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Thank SachsVG
Hotel D, Director de Recepción at Hotel Dann Monasterio, responded to this review

Appreciated guest. A warm welcome from the Hotel Dann Monasterio; Thank you for having visited us and for your comments on the services and products that the hotel has; According to your comments we thank you for helping us to improve services; With regard to the type of rooms are colonial, however it is worrying the state of cleanliness of...

Bogota, Colombia
Reviewed 27 November 2016 via mobile

Hotel Dann Monasterio is the most expensive hotel in town and it certainly adds to the rumor that the city already has as the most church dense town in Colombia, as it's basically an old monastery. The building and the location in itself are beautiful and feel saturated with historical details. With this the only limit is your imagination. Unfortunately...

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Thank Daniel S
Hotel D, Director de Relaciones con Clientes at Hotel Dann Monasterio, responded to this review
Google Translation

Estimado señor Daniel. Agradecemos por escribir su experiencia en nuestro hotel Dann Monasterio. Es un gusto saber que durante su...

Reviewed 26 November 2016 via mobile

Hotel is a charming remodel of a Franciscan monastery that dates to 1570, with a peaceful inner courtyard & large fountain. Rooms are quiet, spacious, & well furnished. It's a short walk to the city square, Parque Caldas, as well as many downtown restaurants. Service was very friendly.

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Helpful?
Thank Michael B
Hotel D, Director de Recepción at Hotel Dann Monasterio, responded to this review
Google Translation

Apreciado huésped. Agradecemos su valioso comentario, nos alegra saber que disfrutó de la atención de nuestro equipo de trabajo del...

A TripAdvisor Member
Level Contributor
54 reviews
13 hotel reviews
1 helpful vote
Reviewed 5 November 2016 via mobile

Very beautifully located in an ancient monastery. Rooms are very roomy and beds are high quality! Bathroom is old school, but totally fine! Staff was very friendly and helpfull. Breakfast was good, but nothing extraordinary!

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Thank A TripAdvisor Member
Hotel D, Jefe de Gestión Humana y Calidad at Hotel Dann Monasterio, responded to this review
Google Translation

Apreciado Huésped. Nos complace recibir sus comentarios acerca de nuestro servicio. Es Grato saber que su alojamiento fue satisfactorio y...

Tallahassee, Florida
Reviewed 30 October 2016

The Hotel property has well over 400 hundred years of rich history under its belt. It is spacious, caters to Weddings and parties and provide modern amenities. The front desk staff was courteous and bell boys very efficient. Meals were tasty and offered the Colombian experience. The lightening in My Room was more conducive to romance than for reading.

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Thank F9956ZHbriand
Hotel D, Jefe de Gestión Humana y Calidad. at Hotel Dann Monasterio, responded to this review
Google Translation

Apreciado Huésped. Agradecemos sinceramente el escogernos como su opción para alojamiento, sus comentarios fortalecen la confianza de nuestros equipos de...

Cali, Colombia
Reviewed 13 September 2016

Dann Monasterio is centrally located in the old part of the city. Staff is attentive and kind. Old monastery building is beautiful and full of history. Although we asked for a quiet room, we got one next to the lobby/reception area. late at night and early in the morning we listen to guests walking by, talking, etc. The hotel is...

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Thank DIARKASS
Hotel D, Director de Recepción at Hotel Dann Monasterio, responded to this review
Google Translation

Buenos Días. Apreciado Huésped. En primer lugar agradecemos por su visita a nuestro Hotel, de acuerdo al comentario, me permito...

Budapest
Reviewed 7 September 2016

I stayed in this hotel only two nights, in early August. The hotel is very centrally located, walking distance to all attractions in Popayan. The room I stayed in was comfortable, if not a bit dated. It was clean, but the furniture was a bit run down. The bed was comfortable, linen clean. The bathroom was clean, but again, it...

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Helpful?
Thank mademmi
Hotel D, Director de Recepción at Hotel Dann Monasterio, responded to this review
Google Translation

Buenos Días. Apreciado Huésped. Agradecemos por su visita a nuestro Hotel, quiero comentarle que de acuerdo a sus comentarios, hemos...

Reviewed 23 August 2016 via mobile

A really nice experience. This former monastery is converted in a nice hotel. Great food and great service without any unnessesary luxury. Great location in the beautiful city center. Recommended for a familly trip or a business meeting.

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Thank Carolina G
Hotel D, Director de Recepción at Hotel Dann Monasterio, responded to this review
Google Translation

Señora Carolina. El Hotel Dann Monasterio agradece por su comentario, es para nosotros un honor haberla tenido en nuestro Hotel....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Free Parking
Official Description (provided by the hotel)
! Architectural Gem! The hotel is located in the middle of the Historic Center and just 5 minutes away from the airport. It is classified as the only hotel that combines the charm of the colonial era in its 47 rooms and 6 meeting rooms with Wi-Fi and capacity up to 1000 people with the most modern services. The outdoor swimming pool and the fountain located in the middle of the hotel are part of the architectural heritage that characterizes the White City, which guarantees to enjoy the best hotel service. ... more   less 

Additional Information about Hotel Dann Monasterio

Address: Calle 4 No. 10-14, Popayan, Colombia
Region: Colombia > Cauca Department > Popayan
Price Range: £64 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Dann Monasterio 4*
Number of rooms: 56
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Dann Monasterio staff and other travellers.
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Questions? Get answers from Hotel Dann Monasterio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to see the rooms”
 of 5 bubbles 379karinad, 18 Feb 2017 | Read review
“Opt for a room on the 1st floor (not ground floor) away from street”
 of 5 bubbles V16DGjenniferp, 7 Feb 2017 | Read review
“The temperature on average was 15 degrees Celcius so the rooms are not equipped with AC. A small heater was provided.”
 of 5 bubbles F9956ZHbriand, 30 Oct 2016 | Read review
“ask for a hotel on upper floor”
 of 5 bubbles mademmi, 7 Sep 2016 | Read review
“Go elsewhere and enjoy this great city....”
 of 5 bubbles JuanRobinsonFranco, 1 Jan 2016 | Read review
5 of 5