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Valentin Imperial Maya

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Valentin Imperial Maya
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11,556 Reviews from our TripAdvisor Community

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Showing 10,334: English reviews
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Reviewed yesterday NEWvia mobile

My sister and I did a one week stay here and had an incredible time. We were so happy we chose this resort! The highlights for me were the excellent customer service, amazing food choices and overall beauty of the resort grounds/pools/beach. I will cut to the chase and put some suggestions, advice, tips for those planning a visit below:...

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4Thank Jennifer L
Reviewed yesterday NEWvia mobile

Overall, great resort, definitely 5 stars. Would come back if we decided to do another vacation to Mexico. We reserved an Emerald Junior Suite near the beach. We learned that you can't see the ocean from the room because of the trees. So if you are looking for a room with a view of the ocean, it really doesn't exist...

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3Thank Jared M
Lancaster, Pennsylvania
Reviewed yesterday NEW

Not really sure how to rate this one. It has pluses and minuses. First the good. Very clean, food in all the restaurants very nice (however see the minuses on the food.) Decor not bad for a 10 year old resort. (Age was told to us by one of the staff). Activity staff great fun. Now the not so good....

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3Thank Belinda A
Kentucky
Reviewed yesterday NEW

My husband and I stayed at the Valentin Imperial Maya to celebrate my 40th birthday. We arrived April 29, 2017 and stayed for six nights departing May 5. Our flights, transfers and hotel were booked through Vacation Express. I'll just speak to the hotel experience here. We traveled with my childhood friend (who was also celebrating a 40th birthday, just...

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4Thank Alysia G
Halifax
Reviewed yesterday NEW

Let me start by saying, I have travelled to a lot of all inclusive resorts in the Caribbean and Mexico. When I first stayed at the VIM 2 years ago...I have been back 3 times and will most likely not go to any other resort. I will not go into detail about the service and amenities as you can see...

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Thank SAKG025
cambridgeshire
Reviewed yesterday NEW

Husband and I stayed here for two weeks from the 01/01/17 - 15/05/17 Beautiful grounds , lovely rooms - we stayed in a Golden Swim Out and loved the easy access to the pool and the convenience of having our own loungers , bar and food service around the pool was excellent . We enjoyed most of the Restaurants the...

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1Thank karbees
Cleveland, Ohio
Reviewed yesterday NEW

Just wanted to give back after reading so many awesome reviews that helped pass the time until our trip. My wife and I are here at the VIM celebrating our 7th wedding anniversary. We are both in our 40's and have traveled to Mexico 16 times, including for our wedding in 2010. We always travel in May for our anniversary...

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4Thank marco9045
Hampton Beach, NH
Reviewed 2 days ago NEW

This was our first trip to the Valentin and cannot wait to return. Adults only facility, lush tropical surroundings, large immaculate rooms with very comfy beds, premium liquors, delicious buffets so much better than most other resorts. The Speciality restaurants are top shelf; my favorites were the French and Italian. I cannot say enough good things about the Valentin Imperial...

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Thank SunShine1993
A TripAdvisor Member
Level Contributor
5 reviews
2 helpful votes
Reviewed 2 days ago NEWvia mobile

I would highly recommend this resort!!! You won't be disappointed. Restaurants for dinner were on point and delicious. We stayed in the emerald suites by the beach! With ocean view , it was so relaxing and beautiful. We were far enough from the clubs/bars/restaurants area that it was quiet by our rooms which we appreciated. Also liked that there are...

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2Thank A TripAdvisor Member
Colorado Springs, Colorado, United States
Reviewed 2 days ago NEW

My wife and I went here Oct 2015 & 2016 and will hope to come back this fall. The rooms are nice and spacious, the property itself is quite large, and they offer some top shelf drinks as well. (don julio, crown royal, etc) You can go to restaurants every night unlike some of the lower end all-inclusives which is...

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3Thank Ryan_Le

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
Internet
  • Public Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya. Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya. Escape into a world where your every wish is our command. Come indulge yourself....You deserve it! Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices. ... more   less 

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa del Secreto
Price Range: £223 - £456 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Valentin Imperial Maya 4.5*
Number of rooms: 540
Reservation Options:
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Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya
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Questions & Answers

Here's what travellers have asked, with answers from Valentin Imperial Maya staff and other travellers.
2,256 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't be afraid to get the basic package, those rooms were awesome!”
  • Coati in the jungle behind our room
279alysiag, 21 May 2017 | Read review
“We had a Gold Suite in Building #7; over looking lazy river and pool. 1 flight of stairs down you are in this semi private area. Wonderful !”
SunShine1993, 20 May 2017 | Read review
“All depends on what you like - close to restaurants/pool/ocean”
Kelly2beach, 20 May 2017 | Read review
“I was in Building 3. It seemed like a very good location to me. I don't think there is a bad spot here.”
ivykay2017, 17 May 2017 | Read review
“golden junior suite was very large and clean, amazing room by a large pool, lunch spot and bar”
182taral, 17 May 2017 | Read review
5 of 5
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US$455* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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