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Valentin Imperial Maya

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$727*
US$419*
Great Deal
US$440*
US$429*
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Valentin Imperial Maya
Valentin Imperial Maya
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11,443 Reviews from our TripAdvisor Community

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Showing 10,234: English reviews
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Virginia
Reviewed yesterday NEWvia mobile

Spent four nights as a second honeymoon. Had decent expectations but the resort beat our expectations. Service was excellent. Food was great as each Restaurant seems to operate as a unique entity and the dining was fabulous. We like the French restaurant the best. Please not dress attire for most evening dining includes nice long pants/ dress, collars shirt for...

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1Thank John H
Toronto, Canada
Reviewed yesterday NEW

Just got back from VIM and I have to say it was the best top notch resort we've ever been to and WILL RETURN again. This is a definite 5 star luxury spot with all the requirements of a fantastic trip met. The resort itself isn't small but not ridiculously large either so walking anywhere isn't an issue. Food was...

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1Thank Jacqueline T
Bel Air, Maryland
Reviewed 2 days ago NEW

My husband and I and my sister and brother in law traveled here for the first time April 17-21. From our check in with Karen, her friendly and welcoming personality won our hearts. We ate at L'Alsace and loved the potato soup and french onion soups, the warm sweetbreads and the unending wine in our glasses from the fantastic service....

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Helpful?
3Thank Erika K
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Erika K, It is winderful to hear that you, your sister and your brother in law very much enjoyed our relaxing resort. All the staff members you have mentioned above have been rewarded because of their great development when asssiting your vacation, we hope you will keep beautiful memories from your stay at Valentin Imperial Riviera Maya. We hope...

Somerset, Pennsylvania
Reviewed 2 days ago NEW

We just returned from our 37th trip to the VIM. Once again it was total paradise from beginning to end. We will be returning in June for our next trip. I will keep it short since we have reviewed the VIM so many times before. All i can tell you is if you have not visited this place yet you...

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5Thank wsceagles
Grande Prairie, Canada
Reviewed 2 days ago NEWvia mobile

This resort is huge and absolutely beautiful. Food was great, service was excellent, and views were breathtaking. This resort is "scattered" across a large area but it makes it feel less busy because people are not all congested in one area. We also enjoyed walking and taking in the scenery, but for those who are not "walkers"- you can call...

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Helpful?
4Thank marjaydtt
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIRM Guest, Thank you for taking the time to post your recent impressions, we are delighted to hear that you enjoyed most of the services we offer such as our plenty variety of food selection, service and surroundings, is rewarding to read your left Valentin Imperial Riviera Maya completely satisfied. We understand that some visitors expect to receive...

Pittsburgh, Pennsylvania
Reviewed 3 days ago NEWvia mobile

Not sure how this place got 5 stars. The food was average and some of it was poor (Ginger - Japanese). The accommodations and service were great. My biggest issue was the dress code. A guy wearing dress pants and shirt with a pair of $150 Borne fisherman's sandals can't get into the so-called top end restaurants, while a guy...

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Helpful?
8Thank Joe L
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Joe L, We would like to take this opportunity to thank you for sharing your experience at VIRM, although we are delighted for the positive feedback, we are sad to hear that we were not able to surpass your expectations this time, our management has received your comments and suggestions and rest assure that improvement measures will be applied...

Ottawa, Canada
Reviewed 3 days ago NEW

Everything here is perfect! This was our 2nd stay and just like the first time, the food, service, resort, guest rooms, pool, entertainment and atmosphere were second to none. Still not sure why we keep trying other resorts. I love that they always have the food enclosed from bugs and birds and that the staff are genuinely hospitable. Even the...

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5Thank YHZTraveler
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIRM Guest, It is amazing to hear that your second stay at Valentin Imperial Riviera Maya has been relaxing once again, we are focused in accommodation and in creating unique travel experiences, we are glad to hear you left the hotel very satisfied. Our entertainment team has received your wonderful recognitions, they have found motivation in your words...

montreal
Reviewed 4 days ago NEW

One of the nicer resorts we've stayed at. The food was great, the resort clean, the room was ok - we were in a silver suite - the only thing is the bathroom (toilet in particular) is not really closed off from the rest of the room so it's not very private. There are two tennis courts - only one...

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1Thank jmoreauMontreal
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIRM Guest, Thank you very much for taking the time to share your wonderful experience at VIRM, we are pleased to know you have enjoyed your time with us. Your kind words have been shared with our entire team, we are glad to hear we were able to make of your stay a pleasant vacation. On return, do...

Cambridge, United Kingdom
Reviewed 4 days ago NEW

This resort truly sets the standard for excellence. Its grand scale is reflected in the construction of the hotel and the grounds. Picturesque, tranquil and sublime you can not be disappointed by what this hotel can offer. The pools and poolside service offered something for all. The rooms were well thought out and were constantly kept to an immaculate standard...

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4Thank Pete F
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIRM Guest, We would like to take this opportunity to thank you for your kind review and for giving us the opportunity to welcoming you on the past days, we are pleased to know you have enjoyed our services and facilities. We continuously endeavor to go beyond our guest’s expectations of service and it is satisfying to hear...

Reviewed 4 days ago NEW

This Place is amazing. But prepared to do some walking. This place is big but beautiful. We were there from April 12th thru April 19th. The weather was very nice every day. The beach had lots of seaweed. But by the time we left is was down to very little. The workers their tails off from sun up to sun...

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Helpful?
3Thank juliemT7948MK
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIRM Guest, Thank you so much for taking the time to share your experience at VIRM. We are delighted to hear you have had a wonderful time with us, it is certanly a real pleasure to know you keep a beautiful memory of our friendly staff, pools and restaurants. It was honor for our entire team to make...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya. Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya. Escape into a world where your every wish is our command. Come indulge yourself....You deserve it! Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices. ... more   less 

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa del Secreto
Price Range: £219 - £535 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Valentin Imperial Maya 4.5*
Number of rooms: 540
Reservation Options:
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Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya
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Questions & Answers

Here's what travellers have asked, with answers from Valentin Imperial Maya staff and other travellers.
2,210 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved villa 3, it's close to everything. Small walk to beach.”
jacquelinet925, 24 Apr 2017 | Read review
“Pool/garden view is lovely and a short walk to the restaurants.”
revelo100, 21 Apr 2017 | Read review
“We had Building 5. Junior Deluxe Suite. We loved it. I totally loved the bed and pillows!!!”
juliemT7948MK, 21 Apr 2017 | Read review
“If you like to spend time at the pool, the swim-up room is definitely worth it! ”
BoomhaueRN, 19 Apr 2017 | Read review
“Building 4 & 5 are junior suites close to the pool and beach. Very nice.”
69louisel, 19 Apr 2017 | Read review
5 of 5
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US$419* /night
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Prices are for 1 room, 2 adults
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