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Valentin Imperial Maya

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$838*
US$446*
Great Deal
US$458*
US$455*
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Valentin Imperial Maya
Valentin Imperial Maya
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11,584 Reviews from our TripAdvisor Community

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London
Reviewed yesterday NEWvia mobile

We absolutely loved this place and will definitely go back. I travelled with my partner and another couple all in our 20s to early 30s. We stayed for 10 nights. We stayed in block 4 which is ideally situated between the pool, gym, restaurants and reception. The room is clean and modern with very comfortable beds. The AC works very...

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Helpful?
5Thank KezzyBee
Boston, Massachusetts
Reviewed 2 days ago NEW

This was our third trip to the Valentin Imperial Maya. It still doesn't disappoint!!! I love the place even more than the first trip there!! A beautiful five star all inclusive resort! We WILL be back

Review collected in partnership with this hotel
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2Thank Deborah T
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Deborah T, It is wonderful tohear that your third trip to Valentin Imperial Riviera Maya has been fantastic, rest assured we will always continue working very hard to never disappoint the generous loyalty of our repeat customers. We are always looking to apply measures and renovations capable to exceed our visitors expectations, thank you for the great referrals you...

Boston, Massachusetts
Reviewed 2 days ago NEW

I JUST got back last night from a family trip from Cancun. Lucky for us we chose to stay at the Valentin Imperial Riviera Maya. From the minute we arrived we were treated like royalty from the cold citrus infused welcome face towel and glass of champagne. Everything about this facility is top notch including the staff. The grounds are...

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Helpful?
2Thank ducechix
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIRM Guest, Thank you so much for posting your review, we thank you for saying you made the right decision when choosing our resort, rest assured we will alweays do our best to never disappoint. Our beautiful grounds always contribute to create a perfect ambiance while staying into a luxurious resort located in the Mayan jungle. We hope...

Omaha, Nebraska
Reviewed 2 days ago NEWvia mobile

My S.O. and I were invited along with 2 couples celebrating anniversaries to this all-inclusive, adults only resort. We had a fabulous time. Everything from the initial check-in to check-out was designed to make you feel special and welcome. Every wish was granted and every need fulfilled. Shout out to Doris, our concierge, she came around and introduced herself at...

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Helpful?
2Thank Jennifer S
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Jennifer S, Thank you for posting your wonderful impressions about Valentin Imperial Riviera Maya, we celebrare the fact you very much enjoyed your vacation in an all inclusive resort. Our staff is highly committed to excellence and will always find as a pleasure to assist every visitor. Do not hesitate to contact us back when returning to our beautiful...

Reviewed 3 days ago NEW

Amazing resort with excellent service! Everyone is so kind and helpful, they really spoil you! They want to make sure you have the best stay possible! You really get what you pay for! This is hands down the best resort, no wonder it's 5 stars!

Review collected in partnership with this hotel
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Helpful?
2Thank kaylak417
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIRM Guest, Thank you so much for having taken the time to post your impressions, your comments are highly valued to continue creating amazing travel experiences, it is good to hear you enjoyed your vacation at the Mayan Riviera. We hope to see you again in the near future, best regards.

Strathmore, Canada
Reviewed 3 days ago NEW

Our second visit to the Valentin confirmed our first impression of this paradise. Beautiful landscaping, excellent food, great service and superior entertainment. There is more than enough entertainment at various locations around the resort throughout the day (harp in the breakfast buffet, GO Team activities, theater shows) but our favourite was the piano bar in the evening. Kudos and thanks...

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5Thank Cool_travelers0
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIRM Guest, It is great to hear that your second stay at Valentin Imperial Riviera Maya was again fantastic, we celebrate the fact that you left the resort with such a beautiful impression of the services provided. Our team always work very hard to accommodate our visitors needs, we have shared your review with our amazing DJ and...

Clearwater, FL
Reviewed 3 days ago NEW

First let me say I would highly recommend the Valentin Imperial Maya without hesitation. You don’t receive thousands of glowing reviews without doing something right. Since most of the amenities and staff of this property have been extensively covered, I’ll try to limit my comments to observations less discussed. We traveled in May 2017 as a couple in our 50’s....

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7Thank x7525w
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIRM Guest, Thank you so much for describing the wonderful things which you enjoyed the most from our hotel. It is rewarding to hear the impressions with which you left Valentin Imperial Riviera Maya, we will always continue doing great efforts to satisfy our visitors and to accommodate their requirements. Do not hesitate to contact us when returning...

Leominster, Massachusetts
Reviewed 3 days ago NEW

I would rate everything 5 stars except the food quality. I am not saying it is bad because it was good but not what you would expect from a 5 star resort. The rooms were beautiful and spotless. The wait staff was excellent. The grounds were beautiful and well cared for.

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3Thank George D
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear George D, We very much appreciate your review, we enjoy you left completely impressed with our rooms accommodations and in suite amenities, certainlythe grounds of our hotel are always well kept to provide a beautiful atmosphere while staying into a luxurious resort at the Mayan Riviera. We are sorry to hear your impressions regarding food selection, we understand that...

Seville, Ohio
Reviewed 3 days ago NEW

We love this place. This was our third time here and already planning for next year. The rooms are very nice , the food is fantastic. I love to sit in the lobby and breath in the wonderful fragrance they pipe in.

Review collected in partnership with this hotel
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Helpful?
1Thank Justin K
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Justin K, We are delighted to hear you loved our resort, we thank you for the honest loyalty you have shown to our hotel group since your first stay, we assure you we will never disappoint and will continue with the efforts to always impress you. Receive all our management appreciation.

Houston, Texas
Reviewed 4 days ago NEWvia mobile

This was a great resort for a quick trip. Resort was huge. Very nice, neat and clean. Staff was helpful and cooperative. The food was great and fresh at all Restaurants, which you sometimes don't find in an All inclusive resort. . I would suggest to buy the privilege Package with your room reservations as it puts you on priority...

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Helpful?
2Thank mehryne
VALENTIN C, Customer Care at Valentin Imperial Maya, responded to this review

Dear Recent VIRM Guest, Thank you so much for expressing your honest impressions, we have taken note of your coments and will address your review to all our head departments, we celebrate that overall you enjoyed your vacation and we hope you will have beautiful memories from this visit. We sincerely hope to welcoming you again,

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
Internet
  • Public Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya. Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya. Escape into a world where your every wish is our command. Come indulge yourself....You deserve it! Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices. ... more   less 

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa del Secreto
Price Range: £229 - £458 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Valentin Imperial Maya 4.5*
Number of rooms: 540
Reservation Options:
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Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya
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Questions & Answers

Here's what travellers have asked, with answers from Valentin Imperial Maya staff and other travellers.
2,259 questions
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like building 2, it is clear I see to everything.”
justink473, 25 May 2017 | Read review
“Tip the staff! The ribeye in the steakhouses is fabulous”
mexicangirl2, 24 May 2017 | Read review
“For added privacy, book a room on 2nd or 3rd floor.”
HairDaryl, 24 May 2017 | Read review
“The Silver suites in buildings 1 and 2 are fantastic and central to everything.”
tallicafu, 22 May 2017 | Read review
“Any room you chose will be great. My opinion, closer to the main pool the better.”
rj0967, 22 May 2017 | Read review
5 of 5
Bookit.com
US$446* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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