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See all 1 hotels in Playa del Secreto

Valentin Imperial Riviera Maya

12,396 reviews
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Traveller (15861)
Pool & Beach (3969)
Room & Suite (2589)
Overview
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“french restaurant”(1,164 reviews)
“emerald suite”(477 reviews)
“main pool”(1,336 reviews)
Free Internet
Free Parking
Breakfast included
Beachfront
Pool
Restaurant
Room Service
4.5 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (12,396)Write a Review
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Traveller rating
7,786
2,290
651
209
146
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7,786
2,290
651
209
146
Show reviews that mention
All reviewsfrench restaurantemerald suitemain poolprivilege packagethe lazy river pooldon miguelbreakfast and lunchgolden suitesroom servicetwo swim up barsthe french onion soupsports barcoors lightsushi barmichael jackson showother resortslobster
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1 - 5 of 11,082 reviews
Reviewed yesterday

My wife and I and another couple stayed at the Valentin in mid January. Overall, would rate the entire experience as a 5 star. Here is the good with the bad. On the positive side, we frequented a variety of the restaurants and probably had...More

Thank Tom M
Reviewed yesterday

We have just spent 7 days in paradise and cannot say enough about how amazing this resort is. We have already booked our return visit. The HR staff have done an amazing job. Everyone is so kind, friendly and helpful. Our concierge "Mario" went out...More

1  Thank dfleming2018
Reviewed 2 days ago

My wife and I just returned from a 5 night stay at the Valentin in the Jr Golden swimout suite in building 6. This is our 3rd stay in 4 years, all in Januaries. The swimout is the way to go. The pool is quieter,...More

2  Thank John D
Reviewed 2 days ago via mobile

My husband and I just returned from a short trip to Mexico. We have been to many different resorts in the Cancun area because it’s an easy trip for us with direct flights (and the warmest place we can fly to quickly). We booked this...More

2  Thank kls1974
Reviewed 2 days ago via mobile

Arrived on Christmas Day. Had a very good and quick check in. First impression it is a lovely place. Beautiful Christmas decorations. Right from the start the staff were excellent especially Maria who kept the drinks coming all day by the golden pool near building...More

1  Thank Andrew g
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1234562217
About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Beachfront
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Breakfast included
Dry Cleaning
Concierge
Banquet Room
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$297 - US$652 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
Details
Price range
US$297 - US$652 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
Add Photo Photos
Traveller (15861)
Pool & Beach (3969)
Room & Suite (2589)
Dining (1531)
Hotel & Grounds (8007)
Bathroom (279)
Family and Play Areas (63)
Business Centre & Event Rooms (41)
Questions & Answers
Ask a question
VegasKid49
16 January 2018|
AnswerShow all 4 answers
Response from pstmstr | Reviewed this property |
Santiago Chavez gets rave reviews on Valentin Imperial Fans and also on Valentin (imperial Riviera maya) travel, both are FB pages you can join. If you search him on TA, his name will also pop up in forum posts. He is not... More
0
Votes
jsfrankeas
16 January 2018|
Answer
Response from pstmstr | Reviewed this property |
Too many to list here. If you go to the resorts website valentinmaya , select services, select spa...you can click on each type facials/rituals/massages.treatments, etc...and see what they offer . There is no hydro... More
0
Votes
Patty C
15 January 2018|
AnswerShow all 3 answers
Response from pstmstr | Reviewed this property |
Used USA transfers on our last visit, Sept. Round trip two persons, private van/nonstop, $80 total. Service was prompt, waiting at the airport upon arrival and 10 mins early on the return trip. Tip was addtl. About 30min... More
3
Votes
Room Tips
"Rooms in buildings 6,7 and 8 overlooking the lazy river on the third floor are quiet with a nice view"
Read review
"We stayed in Bldg 3 (Deluxe Suite) both times, 3rd and 2nd floor...top floors are our favorite. A bit..."
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"Building 6 (golden) 3rd floor (Superior- gives the King bed). Nice view of the quiet pool and surprisingly..."
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"All the rooms are beautiful"
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