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31/07/2017 01/08/2017
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    Valentin Imperial Maya

    Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
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    31/07/2017 01/08/2017
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    US$376US$451
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    Traveller (15092)
    Pool & Beach (3804)
    Room & Suite (2494)
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    Overview
    • Excellent73%
    • Very good20%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “french restaurant” (1,095 reviews)
    “emerald suite” (467 reviews)
    “main pool” (1,274 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Iberostar Grand Hotel Paraiso
    5,826 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Royal Hideaway Playacar
    4,122 reviews
    #33 of 209 hotels in Playa del Carmen
     
    Secrets Maroma Beach Riviera Cancun
    11,823 reviews
    #2 of 5 hotels in Playa Maroma
     
    Paradisus by Melia Playa del Carmen La Perla
    8,502 reviews
    #24 of 209 hotels in Playa del Carmen
     
    Rooms
    31 Jul1 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (11,767)
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    There are newer reviews for Valentin Imperial Maya
    See the most recent reviews

    6,691 - 6,695 of 10,530 reviews

    Reviewed 25 January 2013

    Great resort, verry clean, staff very friendly, food super,beach very nice ,lots of events and shows to attend the nightly activites were great it seems they wont tell u no ANYTHING u want u will get loved the resort so much returned twice in the...More

    4  Thank chris s
    Response from K L, Director de Relaciones Públicas at Valentin Imperial MayaResponded 26 January 2013

    Dear Chris, We would like to send you our warmest appreciations for taking the time to write a review about your recent stay at the Valentin Imperial Maya. We are pleased to know you had a good and relaxing time in our resort. We really...More

    Reviewed 25 January 2013

    All arund this is a pretty good resort. We arrived on Jan 10th in the morning, we had to wait for our room (which was expected) but they gave us a chance to wander around to a get feel for the place. We had a...More

    5  Thank UncleChucky
    Response from K L, Director de Relaciones Públicas at Valentin Imperial MayaResponded 26 January 2013

    Dear UncleChucky , We would like to thank you, on behalf of every employee at the Valentin Imperial Maya. Your comments were truly a pleasure to read and I appreciate that you took the time to share your experiences with the Trip advisor community. We...More

    Reviewed 25 January 2013

    The setup of the hotel is very good. It has a nice beach; the part of it has no rocks, so anybody can swim even if they have a red flag. The staff was going out of their way to please everybody. The service was...More

    2  Thank mazcoroni
    Response from K L, Director de Relaciones Públicas at Valentin Imperial MayaResponded 26 January 2013

    Dear guest from L.A, We are pleased to read the positive comments on your recent stay at Valentin Imperial Maya. It is a pleasure to know that you enjoyed our services and facilities. On the other hand we are sorry to hear about your negative...More

    Reviewed 25 January 2013

    My husband and I stayed at VIM for 5 nights. We were able to book an emerald suite via expedia with air from Buffalo, NY for $1926 total for January - a steal of a deal! We are 32 years old and have traveled to...More

    20  Thank asmit4
    Response from K L, Director de Relaciones Públicas at Valentin Imperial MayaResponded 26 January 2013

    Dear guest from N.Y., Thank you for the positives comments you have published on TripAdvisor about your recent vacation. It honors us to receive such a compliment and encourages us to work harder to offer good service. The observations that you mentioned concerning the lunch...More

    Reviewed 25 January 2013

    Just returned last night. We stayed in an oceanfront emerald suite in bldg 11. Great view of the beach. We would go back. A few tips if you are going. 1) Wear very comfortable shoes. This place requires a lot of walking. 2). Room service...More

    3  Thank Kim B
    Response from K L, Director de Relaciones Públicas at Valentin Imperial MayaResponded 26 January 2013

    Dear Kim from Iowa, Thank you for your positive comments published on Trip Advisor. We are happy to know that you had chance to enjoy our services and facilities and especially that you had a great vacation with us. We look forward to your return...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Laundry Service
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    Details
    • Price range
    • US$296 - US$628 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Travelocity, Hotels.com, Orbitz, HotelsforEveryone, Hotwire, TripOnline SA, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa del Secreto
    • Also Known As
    • Valentin Imperial Maya Hotel Playa Del Carmen ,
    • Valentin Imperial Riviera Maya
    Add Photo Photos
    Traveller (15092)
    Pool & Beach (3804)
    Room & Suite (2494)
    Dining (1443)
    Hotel & Grounds (7601)
    Bathroom (257)
    Family and Play Areas (58)
    Business Centre & Event Rooms (35)
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    Ask a question
    Questions & Answers
    Kevin L
    20 July 2017|
    Answer Show all 2 answers
    Response from Steve P | Reviewed this property |
    Check out Xcaret or Xel-Ha if you want a fun, adventure filled day. - consider swimming with the Dolphins during your visit. Xcaret can easily be all all-day adventure if you stay for the evening show. Xcaret has a small... More
    0
    Votes
    Michelle C
    19 July 2017|
    Answer Show all 2 answers
    Response from Steven501964 | Reviewed this property |
    We took a private transfer with Olympus tours and it was about 20-25 minutes.
    0
    Votes
    susantY2424XH
    19 July 2017|
    Answer
    Response from Steven501964 | Reviewed this property |
    Yes, it's a spread out resort and you can call for a golf cart to take you to the restaurants, lobby or wherever you want to go.
    0
    Votes
    Room Tips
    "We stayed in room block 4, which was close to the pool and swim up bar."
    Read review
    "Building 7 on the lazy river is great. The emerald rooms have a limited beach/ ocean view and a limited beach..."
    Read review
    "Emeralds offer the ocean and beach view. Golden rooms offer quite and beautiful scenic views."
    Read review
    "Building 8 (if you want a bigger room), Building 5 was just right!"
    Read review
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