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Four Points by Sheraton Bakersfield

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Four Points by Sheraton Bakersfield
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355 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Bakersfield
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Showing 327: English reviews
San Jose, California
Reviewed 4 January 2017

We attended a wedding in Bakersfield recently and this was the assigned hotel for friends and family. The staff was very warm and helpful. The room was spacious and the breakfast staff were very courteous. If we were going on a long trip and had to stop for a break, i would stay at this hotel again.

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Helpful?
Thank muneerahl
Steven T, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you very much for your favorable feedback regarding your recent stay at the Four Points by Sheraton in Bakersfield. We are always pleased to hear when guests are satisfied with their stay. We appreciate your business and we hope to welcome you back soon.

Georgetown, Kentucky
Reviewed 26 December 2016 via mobile

My husband and I travel all over the United States . This might be the worst we have encountered! I read the reviews I can't see why anyone thinks this is a nice place. The sad thing is it could be, but it's so outdated..carpet stains...curtains torn I literally had to place a hair clip to hold them closed! This...

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Helpful?
Thank debbieengl
Steven T, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you for taking the time to let us know about your recent stay at the Four Points by Sheraton in Bakersfield. We are sorry to hear that you were not pleased with the physical condition of the hotel. We communicate all guest comments regarding the physical appearance of the property to our ownership so they have the ability to...

Manhattan Beach, California
Reviewed 11 December 2016

I don't write a lot of reviews, this place deserves one. I travel A LOT.... I mostly travel for business and once in a while for pleasure (with my kids). I am quite loyal to SPG in general, but if I find a better option in the area,I'll stay there. The Four Points treats me like a valued guest. Responsible,...

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Helpful?
1Thank Keith M
Steven T, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Keith, thank you very much for your complimentary feedback regarding your recent stay at the Four Points by Sheraton in Bakersfield. I agree with you, team members, such as Stephanie, Jason, Dinorah and Pablo make all the difference when it comes to delivering an excellent guest service experience. I will share your comments with our team and let them know...

Bakersfield, California
Reviewed 7 December 2016

Belong to a group that was having their Christmas party at the Four Points. We have been there before and they have always treated us well, with good service, and descent food. The setup and service was good this time too, but the food was awful. We had three choices salmon, chicken, and grilled beef. The salmon must have been...

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Helpful?
Thank Kentonmiller
Steven T, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Thank you for your feedback. We are very sorry to hear that the food that was served at your Christmas Function did not meet your standard due to it being overcooked. I am following up with our chef to identify what happened and to ensure that it does not happen again in the future. In the meantime, I would like...

Fresno, California
Reviewed 1 December 2016

Let me start off by saying that generally speaking, I don't think TripAdvisor is overrun by shills or trolls. This is one of those hotels, however, that really make you think. Why? Because it seems like every other review is 1/5 or 5/5. It was so frustrating that I almost avoided staying here altogether. Long story short, I ended up...

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Thank CrzyShane
Steven T, General Manager at Four Points by Sheraton Bakersfield, responded to this review

CrzyShane, thank you for taking the time to allow us feedback rgarding your recent stay at the Four Points by Sheraton in Bakersfield. We were glad to hear that you enjoyed your stay with us and we appreciate your compliments regarding our staff. We pride ourselves on our excellent staff and the level of guest service that we are able...

Folsom, California
Reviewed 27 November 2016 via mobile

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Thank Parizienne
Steven T, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Oceanside, California
Reviewed 16 November 2016

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1Thank Ron C
Steven T, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Reviewed 12 November 2016 via mobile

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Thank sam l
Steven T, General Manager at Four Points by Sheraton Bakersfield, responded to this review

San Juan Cosala, Mexico
Reviewed 26 October 2016

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1Thank Musqat
Steven T, General Manager at Four Points by Sheraton Bakersfield, responded to this review

Reno, Nevada
Reviewed 20 October 2016

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2Thank GingeeBattleBorn
Steven T, General Manager at Four Points by Sheraton Bakersfield, responded to this review

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Bakersfield staff and other travellers.
2 questions
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Albuquerque, New Mexico
over a year ago

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Questions? Get answers from Four Points by Sheraton Bakersfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor best to have room, less chances of bugs coming in from outside.”
zpook, 21 Apr 2017 | Read review
“Demand to see your room first.”
melissaberg2017, 21 Mar 2017 | Read review
“Not building 500, shooting happened here, scary parking lot, loud”
LPDiane, 6 Mar 2017 | Read review
“No elevator. Pick 1st floor room if you have lots of luggage. Ask for room facing the fountain. It comes with a patio”
asifl2013, 25 Jan 2017 | Read review
“Ask for ground floor.”
hiwaychild, 12 Jan 2017 | Read review
5 of 5