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Hotel Riu Montego Bay

28/06/2017 29/06/2017
1 room 2 adults 0 children
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Hotel Riu Montego Bay
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5,923 Reviews from our TripAdvisor Community

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Showing 5,558: English reviews
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Reviewed yesterday NEWvia mobile

Pros: Hotel rooms are clean Pool is nice Cons: Lots of cons, but the worst is the rude staff. Most are outright rude, and nearly all expect a tip, and they let you know. Long lines and painfully slow registration process. Hallways loud are loud and you can hear everything that happens in hallway even ppl having normal conversation. No...

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Helpful?
2Thank Jonathan D
Reviewed yesterday NEWvia mobile

I love the layout of the Resort, the customer service was excellent as well. The entertainment staff are lovely. My irritation is about $450 Resort Credits that the Sunwing site advertised. I'm writing this sole to warn those who may be coming that the credits are not worth. They give you $10US off specific excursions, that's it!! The cost of...

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2Thank Meena C
Mississauga, Canada
Reviewed yesterday NEW

I don't get all the negative reviews of this place. Maybe we don't expect perfection. In short we brought our 4 month year old. Food was great. Pool was nice, we enjoyed the quiet side without the swim up bar. Beach was average. Bar staff was quick and eager to please. Entertainment was good. Entertainment staff were great. Rooms were...

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1Thank Mike B
Beverly Hills, California
Reviewed 2 days ago NEW

The resort was nice and clean. Our room was right in front of the beach which we loved. I booked a garden view room, but luckily we got offered an ocean view room. Food options were pretty good. Steak house, Italian, Asian, and Buffet. And Jerk chicken in the afternoon by the beach. And they offed special drink everyday. Different...

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2Thank susuethan
Reviewed 2 days ago NEWvia mobile

Best holiday ever, music drinks food. You cannot fault it, would come back tomorrow. Amazing place amazing people great entertainment. The best holiday you will ever come on. Hats off to the riu staff. I will be returning.

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Helpful?
1Thank Ben C
Cambs
Reviewed 3 days ago NEW

We have just arrived back after my family, friends and I spent £20,000 between us to celebrate my 40th wedding anniversary and 70th birthday which they knew of in advance but not one nice word to say thankyou for choosing us until my daughters had words with the manager, so that was a dampener from the start. But getting on...

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4Thank FiddyCambs
A TripAdvisor Member
1 review
2 helpful votes
Reviewed 3 days ago NEWvia mobile

I stayed at Hotel Rui last month and there were no lifeguards around the pool. Child almost drowned. Member of the public had to jump in and save him. Surprised to see that someone else has written that this incident has taken place and staff have denied it. The bedrooms are very far from the reception and very dark at...

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2Thank A TripAdvisor Member
Reviewed 4 days ago NEWvia mobile

Currently in the riu ...love it here people/staff friendly really can't do enough for you...rooms nice and clean. Food great. My only problem is they don't go round the pool enough to clear the scummy stuff from the lotions ect. That the only thing I can say needs urgent attention. Also some repairs to to dome of the tiles in...

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3Thank londonlady1967
lapland
Reviewed 5 days ago NEW

I went to Riu Mobay for two weeks from 28th April until 9th may, with my partner and had a fab time. The bar staff at the pool bar were incredible, Lincoln and Christopher were too funny and made the day good fun. We spent most afternoons enjoying the diffeeent cocktails and drinks on offer and it was always a...

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1Thank louise_7uk
Old Basing, United Kingdom
Reviewed 5 days ago NEW

The resort is lovely, very lively, always something going on around pool so if you want more relaxing , the beach is lovely , and the seawater is very calm and shallow so ideal if not good swimmer , does have seaweed but did not bother us , the jerk chicken is the best ever for lunch and the staff...

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Helpful?
3Thank caz4e

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28/06/2017 29/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Free Internet
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
* Opening September 2008 * Located in Montego Bay, on Jamaica's northwest coast * On the beachfront * Complimentary sun loungers on the beach * 2-story main building and 3-story and 4-story annexes * Surrounded by 40,000 m2 / 47,840 sq. yards of lush gardens * 4.5 km / 2.8 miles from Montego Bay * 350 m / 114.8 ft from various shops * 2,7 km / 1.7 miles from Montego Bay airport * Credit cards accepted: MasterCard, Visa ... more   less 

Additional Information about Hotel Riu Montego Bay

Address: Mahoe Bay. Rose Hall - Ironshore P.O. | Montego Bay, Ironshore, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Ironshore
Price Range: £163 - £351 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Montego Bay 3.5*
Number of rooms: 681
Reservation Options:
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Also Known As:
Riu Montego Bay Resort
Riu Hotel Montego Bay
Hotel Riu Montego Bay Jamaica/Ironshore
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Montego Bay staff and other travellers.
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Questions? Get answers from Hotel Riu Montego Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 3rd floor away from the elevator. Room # 6219. WE love the location.”
susuethan, 27 May 2017 | Read review
“I thought block 2000+ where i was was a good location.”
FiddyCambs, 26 May 2017 | Read review
“upgrade to a sea view if you can afford it less noisy.”
moondust203, 20 May 2017 | Read review
“Suites are good”
Enfieldmiss, 19 May 2017 | Read review
“Book ocean view rooms.”
manty2017, 19 May 2017 | Read review
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Prices are for 1 room, 2 adults
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