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Beverly Wilshire Beverly Hills (A Four Seasons Hotel)

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Beverly Wilshire Beverly Hills (A Four Seasons Hotel)
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1,676 Reviews from our TripAdvisor Community

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There are newer reviews for Beverly Wilshire Beverly Hills (A Four Seasons Hotel)
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Showing 1,426: English reviews
New York City, New York
Reviewed 18 July 2014

The common areas are an OK. The service is good,had a nice view of Rodeo drive, but the furnishing in the suite are outdated. I felt like in local " Holiday in express". Ugly furniture, random placement of it, horrible floor lamps, pictures hanging randomly on a wall and a terrible color scheme. Carpets are worn, dated, and feel dirty....

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Helpful?
2Thank StellaBNY
BenTrodd, General Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review

Dear StellaBNY, Thank you for your comments and your review of your recent stay. Whilst I am thrilled to hear you had attentive service & a fantastic view of Rodeo Drive, I am of course disappointed to hear you thought the decor outdated. We have a variety of differing styles of rooms available in the different wings; should you consider...

Charlotte
Reviewed 17 July 2014

Wow is this hotel mediocre! The common areas are unimpressive, bland floral arrangements, nothing distinctive, etc. The management is great but they have their hands tied behind their backs with outdated mismatched hideous furnishings and out-of-date overall facility! This place needs to be closed and A LOT of money spent on case goods and updates - everything looks like 60's...

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Helpful?
2Thank traveltheworldyate
BenTrodd, General Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review

Dear traveltheworldyate, I was dismayed to read your feedback here. As I am unable to find a reservation or guest profile for you, I would be very grateful if you would contact me (as below) with a phone number so I can speak with you directly & personally address your experience as highlighted above. Many thanks and best regards Ben...

Boston, Massachusetts
Reviewed 16 July 2014

Stayed 3 nights here and everything was good. The greeter at the door always give us bottled water for the day and by the second day he recognize our rental car already and without having to ask he threw our empty bottles out of our car and put the new ones in. Excellent service and friendly, too. Off course giving...

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Helpful?
1Thank Mreen2402
BenTrodd, General Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review

Dear Mreen2402, Your comments are so gratefully received, thank you so much for taking the time to share them. It will bring me great pleasure to share them with our Guest Services team. We look forward to seeing you return. Ben Trodd General Manager Beverly Wilshire, A Four Seasons Hotel

London
Reviewed 15 July 2014

Stayed at the hotel for a couple of nights to break up a long journey back to the UK. Admittedly I'm not much of a fan of LA in general, but having only visited in my dirt-poor student days, thought this would be a nice contrast to compare it with. While the hotel on its own didn't change my view...

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Thank LondonTowns
BenTrodd, General Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review

Dear LondonTowns, I appreciate the comments you have made to enable us to improve. While I am thrilled to hear you thoroughly enjoyed our Concierge team, your time in sidebar & the pool, I am following up with our Front Desk team to ensure cases like yours, do not happen again upon check in. Thank you also for your comments...

Summit, NJ
Reviewed 14 July 2014

The family trip had a 2 days in the LA area before heading to the beach for the week so selected the Beverly Wilshire for the 2 night stay. Upon arrival there was a bit of a traffic jam in the driveway, but not due to the staff. They were doing everything they could to move people along, but some...

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Helpful?
Thank Michael L
BenTrodd, General Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review

Dear Michael L, We appreciate the time you have taken to review your stay. My favorite comment is of course about our service "which make the BW & Four Seasons stand apart from the rest.' Should your travels bring you back to Beverly Hills, please do let me know... it would be a pleasure to have you with us once...

Boston, Massachusetts
Reviewed 14 July 2014

Granted I am not the biggest Beverly Hills person, however, I have found myself here a few times in the past 6 months. This hotel is very nice and the staff is predictably wonderful. However, the restaurant Boulevard has some issues with time and service, especially for dinner. The rooms were well appointed, clean, and ours had a nice balcony....

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Helpful?
Thank IV12121
BenTrodd, General Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review

Dear IG12121, Thank you for sharing your feedback and for allowing us to use this to improve. I am disappointed that you did not feel that you received exceptional service in THE Blvd Restaurant & will pass this along to the team. I was thrilled to hear your enjoyed your room, our location & experience with our Concierge. And if...

Reviewed 13 July 2014

My husband and I spent two nights at the Beverly Wilshire over the 4th of July weekend. I am always pleased with Four Seasons service -- the front desk associate acknowledged that this was not our first time staying at the property, had our newspaper preference noted, and upgraded us to a junior suite. Our room was in the older...

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Thank CVerwholt
BenTrodd, General Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review

Dear CVerwholt, I am delighted that you chose our iconic hotel for your 4th of July vacation with your husband! Your comments are so gratefully received, thank you for sharing them. It will be a pleasure to share them with our departments, specifically our Concierge. Do come back and see us - it would be our pleasure to welcome you...

London, United Kingdom
Reviewed 12 July 2014

Spent 2 nights at the Beverly Wilshire and it is really a great hotel. Spacious and very clean room, I had one with a balcony, what was a great additional value, because I prefer fresh air rather than AC one, so I was able to open the window. Fantastic bed, great ammenities, very well located, good service, very good slepp...

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Helpful?
1Thank Alvaro E
BenTrodd, General Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review

Dear Alvaro E, I am thrilled to hear you had a wonderful time at our hotel. I appreciate your endorsement & thank you for telling us about your restful night's sleep & our "friendly staff". I was sorry to hear though, that upon check-in you were not promptly assisted. Our policy is to always have someone at the desk to...

Sydney, Australia
Reviewed 8 July 2014 via mobile

This hotel is ok. I was upgraded to a nice room and it had all the four seasons style but the rooms are old The internet is very slow as is the the system that uses internet The room staff did a good job but after asking for water by bed 3 times At reception , at housekeeping and calling...

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1Thank mabudo_likes_travel
BenTrodd, General Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review

Dear Danieson, Naturally I am dismayed to read of your feedback here. However, I tried to search for your name and have been unable to find a reservation or guest profile under this in the hotel in order for me to contact you directly. If you have a moment I would be grateful if you could contact me as below...

Memphis, Tennessee
Reviewed 6 July 2014

Last Summer, I had a service-challenged stay with my teen son at the Wilshire. I returned this week to a lovely welcome and generous outreach for our stay. The service was exceptional but most importantly, the people were filled with enthusiasm and interest in our plans and my family and really made this visit feel special. We've stayed at the...

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Helpful?
Thank Rebecca A
BenTrodd, General Manager at Beverly Wilshire Beverly Hills (A Four Seasons Hotel), responded to this review

Rebecca A, "Way to Go Wilshire, We were reminded why we love the BW and why it will be our go-to." This quote brings me so much pride, Rebecca! Thank you so much for sharing your recent review with us. I am elated to know that we have once again restored your faith in us & truly look forward to...

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Staying in Beverly Hills

Neighbourhood Profile
Beverly Hills
Beverly Hills began as a modest village years ago and today you can still feel its small town origins, even though it has become a major tourist attraction and business center for the entertainment industry. This town lives up to its reputation as an area full of designer retail stores and residential streets lined with mansions and palm trees. Inside the commercial center of Beverly Hills, along Rodeo Drive, droves of tourists peak into ultra-luxurious boutiques hoping to catch a glimpse of someone famous. Off of Rodeo Drive however is where some of the most affluent Angelenos occupying the streets of Beverly Hills come for leisurely meals, power lunches and beauty treatments.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
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Questions & Answers

Here's what travellers have asked, with answers from Beverly Wilshire Beverly Hills (A Four Seasons Hotel) staff and other travellers.
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Questions? Get answers from Beverly Wilshire Beverly Hills (A Four Seasons Hotel) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best room is a suite with two full bathrooms if you are traveling with your husband or another family member.”
 of 5 bubbles 287kimberlyg, 29 Mar 2017 | Read review
“Balcony room overlooking pool”
 of 5 bubbles MIkeB779, 27 Mar 2017 | Read review
“best view and best location in LA”
 of 5 bubbles ibrahimaM3384VL, 24 Mar 2017 | Read review
“The "Beverly" tower (of the 2 towers) is quieter, and has better views”
 of 5 bubbles kennethrb2016, 19 Mar 2017 | Read review
“Ask for the rooms on the upper floors but NO ELEVATOR”
 of 5 bubbles RowerXX, 26 Feb 2017 | Read review
5 of 5