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Extended Stay America - Orange County - Brea

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118 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Orange County - Brea
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Showing 118: English reviews
Fullerton, California
Reviewed 30 January 2015

My family needed a nearby place to stay for a few days while some repairs were being done at our home. I thought this hotel might be a nice, economical choice. I was wrong on both counts. As others have said, no one was at the front desk when we arrived. The "lobby" was what I imagine the entry area...

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Helpful?
3Thank Karen H
Manager_11525, General Manager at Extended Stay America - Orange County - Brea, responded to this review

Karen - Thank you for bringing this to our attention. We are very disappointed to hear about the condition of your room. We will work with our housekeeping and our maintenance staff to address these issues. We will also be investigating the lighting and electrical issues immediately as safety of our guests is of the utmost importance to us. Thanks...

Philadelphia, Pennsylvania
Reviewed 28 January 2015

OK - so I will try and write a balanced review here, but the title may give away the conclusion... Challenges: 1. For an extended stay hotel, the rooms are tiny. Not fun. 2. Pubic hair in my sink when I arrived. Yes, you read that correctly. But given the look of the rest of the place, I am guessing...

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1Thank Patrick_from_PA
Manager_11525, General Manager at Extended Stay America - Orange County - Brea, responded to this review

Patrick - I received a copy of your review, and wanted to take a moment to personally respond. I am glad to read your remarks about our staffs service and how the suburb location worked out for you. However, I am very sorry about cleanliness issues and other amenities did not work out in your favor. I discussed your comments...

Los Angeles, California
Reviewed 18 January 2015

Booked this room for an extended business trip and am already regretting that decision. When I arrived, there was no one at the front desk and sat in the lobby for 10 minutes waiting for someone. Finally when I got to my room, there was a loud chirping of crickets coming from the refrigerator. When I shined a flashlight under...

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Helpful?
Thank Doc552015
Manager_11525, General Manager at Extended Stay America - Orange County - Brea, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that you waited 10 minutes to check in, as well as for the cleanliness issue. I met with our front desk staff, and they will work promptly to ensure that your check in experience is not repeated. I also met with our housekeeping staff...

Oakland, California
Reviewed 11 January 2015

stay over the thanksgiving HD . room was fair but it needed some repair, but clean ,comfortable bed , bathroom was clean , right on the imperial Hwy, staff had some issues. but all in all I had a fair stay here and a fair rating , fair to ok value for the $

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Thank TravelDeFamly
Manager_11525, General Manager at Extended Stay America - Orange County - Brea, responded to this review

Thank you for your recent review of your stay. We appreciate the kind comments about your room's cleanliness and your comfortable bed; however, I apologize if our staff did not attend to your needs in a professional manner. To make sure your experience is not repeated, I have spoken with our staff and reviewed the importance of being professional and...

Cottonwood, Arizona
Reviewed 9 January 2015

We stayed at this hotel on a recent business trip through southern California. We were looking for inexpensive places to stay, thus we chose this place for one night of our trip at a rate of around $50. From the outside, this place isn't terrible looking, but as soon as we entered our room we were quickly disappointed. The rooms...

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2Thank Natalie G
Manager_11525, General Manager at Extended Stay America - Orange County - Brea, responded to this review

Natalie - Thank you for providing us with details about your stay. It upsets us to hear that you had a disappointing experience with us. To uphold our company's high standards, we will retrain our housekeeping staff to ensure every room is cleaned to our standards prior to our guest's arrival. Thank you for sharing your experience with us. If...

Los Angeles, California
Reviewed 18 December 2014

I travel 300 days a year and most of the time I stay with Extended Stay. This location is dirty inside and put. The furniture is dated, the mattress is like sleeping on a rock and the place is old. The outside of the motel, is dirty. The outside walkways need to be pressured washed and the trash cans need...

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Helpful?
3Thank Extendedstaygrreat
Manager_11525, General Manager at Extended Stay America - Orange County - Brea, responded to this review

Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry about your experience at our hotel. In response to your feedback, I met with our maintenance and housekeeping staffs to ensure our hotel is clean both inside and out. We continually work to improve our hotel, so I really appreciate...

Phoenix, Arizona
Reviewed 9 December 2014

ESA had been our favorite brand and we've stayed in them across the country. Being close to and having friends and relatives in SoCal, we frequented each the ESA in Cypress, Huntington Beach and Brea. They were relatively clean, well maintained, nicely stocked for longer stays (cookware, cups, glasses, dishes, etc.), and priced really well (after the numerous deals and...

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Helpful?
Thank csyankee
Manager_11525, General Manager at Extended Stay America - Orange County - Brea, responded to this review

Thank you for taking the time to tell us about your stay. We are very disappointed to hear that we were not able to provide you with the experience that you have come to expect from us. We will review your feedback with our staff and will work to make improvements to our hotel to ensure your experience is not...

Westervoort, The Netherlands
Reviewed 15 November 2014 via mobile

The room smells curry the whole concept is not the most business oriented despite the good people at the hotel who work very hard but the concept is mainly for Indian people who love to cook themselves on the hotel and you can smell it. May be it is my mistake that I book this hotel.

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3Thank Mauricio G
Manager_11525, General Manager at Extended Stay America - Orange County - Brea, responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the odor that lingered in your room was unsatisfying and that it disturbed your stay. In response, our Maintenance staff is working to ensure the smell is eliminated. As...

Reviewed 8 November 2014

The staff is the worst one in particular Angela treated me with in respect filmed the whole thing. sink backed up room flooded with raw sewage .At 4 am hotel personnel tried to open the door when confronted ran away .Have traveled all over the world for work en 25 years have never stayed at such a horrible place .

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3Thank Mark T
Manager_11525, General Manager at Extended Stay America - Orange County - Brea, responded to this review

I appreciate you bringing your experience to our attention. The situation you described regarding the poor service provided you received from our staff and the sink in your room is truly regrettable and I apologize for your experience. In response to your feedback, I will be meeting with our staff to review customer service standards. I will also be meeting...

Reviewed 23 October 2014

My daughter,myself and I stayed for one night. We arrived late about 9:30pm.The room smelled ,ants in the bathroom and filthy beds. I pulled out the couch bed for to prepare for sleeping there was no sheets or blankets. I was shocked by the condition of the mattress. A stain the size of a cantaloupe with several other stains all...

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Helpful?
3Thank judynoelle3
Manager_11525, General Manager at Extended Stay America - Orange County - Brea, responded to this review

Thank you for taking the time to write a review of your stay. The situation you described regarding the pests and odor in your room as well as the overall cleanliness issues with your pull-out mattress is truly regrettable. We are very sorry for your experience. To prevent this from happening again, we will be meeting with our housekeeping staff...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms

Additional Information about Extended Stay America - Orange County - Brea

Address: 3050 E Imperial Hwy, Brea, CA 92821-6717 (Formerly Homestead Brea)
Region: United States > California > Orange County > Brea
Price Range: £64 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orange County - Brea 2.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
Homestead Brea Hotel Brea
Extended Stay America Brea
Homestead Hotel Brea
Extended Stay America - Orange County - Brea CA
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orange County - Brea staff and other travellers.
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Questions? Get answers from Extended Stay America - Orange County - Brea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request it be cleaned before arrival”
148tracyf, 19 Apr 2017 | Read review
“cook in room will be ok.”
Harold-ang, 18 Feb 2017 | Read review
“Breakfast is pre-packaged (muffins / granola bars / oatmeal)”
gonzo628, 12 Sep 2016 | Read review
“I personally like the first floor.”
E5866ZXmarkp, 23 May 2016 | Read review
“Go somewhere else.”
sexystephm, 28 Jan 2016 | Read review
5 of 5