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Portola Inn and Suites

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Traveller (69)
Room & Suite (25)
Pool & Beach (2)
Ratings and reviews
Ratings
Location
Cleanliness
Service
Value
1 week ago
“Booked through expedia but couldn't figure out how to write a review so I'm doing it here...”
1 Aug 2017
“satisfactory accomodations”
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What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Multilingual Staff
2 Star Hotel
Located next to Buena Park’s exciting attractions, the Portola Inn & Suites is perfect for family fun. Our Buena Park hotel’s 50 modern guestrooms feature comfortable accommodations. A variety of room types are available including smoking and non-smoking King rooms, smoking and...
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Location and contact
7921 Orangethorpe Ave, Buena Park, CA 90621-3436
9.5 miles to Long Beach Municipal Airport
16 restaurants are within a 0.25 mile radius
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (280)
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1 - 5 of 251 reviews
Reviewed yesterday

We arrived after a 12 hour drive to be told that we had no reservation, even though I had my confirmation letter. The clerk didn't even seem to care. We arrived 1 hour after check in, so it's not like we were a no show,...More

Thank Becky D
Reviewed 1 week ago via mobile

First off let me say that if this review was based solely on customer service I would be giving the hotel a 5/5. Frank and Cash were extremely helpful and friendly. Frank made checking in a breeze. Cash gave me a few near by recommendations...More

Thank Michael W
Reviewed 4 weeks ago via mobile

My friends and I (3 guests) stayed 2 nights in a standard room with 2 Queen beds. Great service from the staff (Front desk, Housekeeping) they did great job making us feel welcomed and comfortable. The front desk is open 24 hours, It’s a nice...More

1  Thank Henry O
Reviewed 20 May 2018

I booked this through Hotels.com and this was a horrid experience! There was no outlets that would work to charge my laptop or phone. One outlet didn't have a safety cover on it so I couldn't have had my son in there. They decided the...More

1  Thank OldHoster
Reviewed 4 January 2018 via mobile

Our biggest mistake was not reading reviews. Room is Old and dirty, and musty. Be careful in sitting on the chairs, legs are woobly!!! Bed Sheets were filthy even with foot prints when we arrived. No room service even after prior request. Then finally came...More

3  Thank Jane S
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$82 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$82 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (69)
Room & Suite (25)
Pool & Beach (2)
Questions & Answers
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Room Tips
"Stay away no matter the cost!"
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"Don't stay here. Not healthy or safe. Paid $406 and though I did not check in I was not refunded by..."
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"Do not stay here!"
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"Dont bring your family here. Area is dangerous."
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