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Los Angeles Marriott Burbank Airport

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Los Angeles Marriott Burbank Airport
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765 Reviews from our TripAdvisor Community

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Showing 710: English reviews
Scottsdale
Reviewed 2 days ago NEW

Very unsatisfied with the security dept at my recent stay - Burbank airport Marriott. Left a Sonicare toothbrush and cannot get Security/Housekeeping/Management to respond to my request to send my Sonicare to me. Security said they would return my call and they have not. I have tried calling 5 times. Very disappointed in their customer service and will not return...

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Helpful?
Thank Kendra C
MarriottBurbankLA, Manager at Los Angeles Marriott Burbank Airport, responded to this review

We always want our guests to leave with a positive experience and feeling inspired to stay with us again. Based on your review, we did not achieve this goal. For that, we sincerely apologize. I don’t have the particulars of your situation so it is difficult for me to address the situation directly in this medium but I will reach...

Winnipeg, Canada
Reviewed 6 days ago NEW

The location is right across the street from the Burbank airport. It was so easy to return the car rental. We had a wonderful breakfast in the Concierge lounge every day. Tony took care of the lounge ensuring that there was always plenty of food available & drinks were fully stocked. The executive suites were so roomy. My family enjoyed...

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Helpful?
Thank Chriszach2014
MarriottBurbankLA, General Manager at Los Angeles Marriott Burbank Airport, responded to this review

When a guest looks forward to returning, we can’t help but to get excited! We’re thrilled you and your family enjoyed the comfort suites and service we provide in our Executive Lounge. Thank you Chris for your terrific review of your stay with us. We look forward to welcoming you back again to Los Angeles Marriott Burbank Airport Hotel.

Kuala Lumpur, Malaysia
Reviewed 1 week ago via mobile

The rooms were big and really clean. The location is great as its close to the airport and also its close to a couple of eateries. A little far from the city but it depends on the purpose of the stay. The hot water in the shower wasnt really hot to what I expected but overall was a decent stay....

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Helpful?
Thank rivalpine
MarriottBurbankLA, General Manager at Los Angeles Marriott Burbank Airport, responded to this review

It was great to read you enjoyed the comfort and cleanliness of your guestroom and appreciated the convenience of our hotel to the area restaurants and Burbank Bob Hope Airport. Your feedback about the water temperature in your shower will be look into by our team. Thank you for staying with us at Los Angeles Marriott Burbank Airport Hotel. We...

Lancaster, California
Reviewed 1 week ago

Found myself somewhat disabled for my trip and everyone at the hotel, from the valets, to the front desk, to housecleaning were wonderful, patient, and helpful. Every question I had was answered quickly and any services needed were fulfilled completely and in a timely manner. My room was very clean and comforable, I couldn't be more pleased with the entire...

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Helpful?
Thank Sherri B
MarriottBurbankLA, General Manager at Los Angeles Marriott Burbank Airport, responded to this review

It was our pleasure to ensure your time here was comfortable and that you had all that you needed to make your stay complete. Our staff loves to provide a warm welcoming experience and we are pleased this was your experience. Thank you Sherri for your review of our hotel. We look forward to greeting you again at Los Angeles...

Irving, Texas
Reviewed 3 weeks ago via mobile

I picked this location strictly on convinence. I didn't want to bother with LAX and Burbank suited me well. This property is across the street from the airport and I didn't expect much. I walked in to this tired (perdicted) hotel icon... what... A lobby that is locked in an old architectural design is either quaint or pretend updated. Someone...

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Helpful?
Thank Wes M
MarriottBurbankLA, General Manager at Los Angeles Marriott Burbank Airport, responded to this review

We are thrilled to have exceeded your expectations in every way and thank you Wes for your terrific review! It was great to read you enjoyed our well-appointed guestrooms and fitness center. We love reading you will be back and we look forwarding to seeing you again at Los Angeles Marriott Burbank Airport Hotel.

Saint Louis, Missouri
Reviewed 4 weeks ago

Attended a conference in this hotel and found it to be a good facility. Room 316 was close to the elevators, good for me being a short walk. View is not good - overlooks low roof and into other hotel room windows at a distance. Window does not open for fresh air, though not many do anywhere. Staff wonderful -...

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Helpful?
Thank 629annea
MarriottBurbankLA, General Manager at Los Angeles Marriott Burbank Airport, responded to this review

It was our pleasure to provide you with the comfort and friendly service you needed to enjoy your conference at our hotel. Our Daily Grill Restaurant offer many options for dining and we are thrilled you enjoyed some of our menu selections we serve. Thank you for your review and for letting us know how much you appreciated our complimentary...

Houston, Texas
Reviewed 4 weeks ago

Staying at Marriott Burbank for a major Dance Competition over Thanksgiving. When I called to confirm and ask a hundred questions, AMY was so informative and patient. I've had to call back a couple of times but she always remembers my full name and everything we've discussed. Her suggestions will make this an amazing trip in style. My roomies think...

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Helpful?
Thank TrishTreasure
MarriottBurbankLA, General Manager at Los Angeles Marriott Burbank Airport, responded to this review

It was our pleasure to assist you with your reservations to ensure your upcoming stay is comfortable and perfect in every way! We thank you Trish for your kind words for praise for one of our team members and we can’t wait to share your review with her. We wish you luck at your dance at your dance competition and...

Temecula, California
Reviewed 2 November 2016 via mobile

I stayed 2 nights at the Marriott during a convention. The check in process was smooth and I was upgraded to a suite due to my rewards status. The room was very large with a wall of windows overlooking the Burbank airport. There was a full size couch and table in addition to the King size bed There was ample...

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Helpful?
Thank Melstone05
MarriottBurbankLA, General Manager at Los Angeles Marriott Burbank Airport, responded to this review

We are thrilled you appreciated the room upgrade along with the comfort and amenities we provide. Your feedback about offering additional snacks in our Club Lounge will be look into by our team as we are always looking for ways to improve our Marriott Rewards member’s experience. Thank you for your review and we look forward to having you stay...

Terrell, North Carolina
Reviewed 27 October 2016

The hotel is what we expect of a Marriot – clean, well appointed, bright, and with a friendly and professional staff. The staff members not only answered our questions, it went further to explain why they answered the way they did which made us feel at home and not so edgy about staying in a busy unfamiliar area. The on-property...

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Helpful?
Thank GerardsofNC
MarriottBurbankLA, General Manager at Los Angeles Marriott Burbank Airport, responded to this review

How great to read our staff made you feel welcomed and comfortable! We what your time here to be enjoyable in every way and are thrilled this was your experience. Thank you Gerard for your terrific review of our hotel. It will be a pleasure to welcome you back again to Los Angeles Marriott Burbank Airport Hotel.

Reviewed 25 October 2016 via mobile

I've stayed at this hotel many times. I'm not going to say they are perfect but this is my favorite go to hotel in LA. Super convenient to Burbank airport with hardly any noise from planes when you are in the room. Free shuttle gets you to and from airport with ease. Easy walking distance to rental car center for...

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Helpful?
Thank Kathryn M
MarriottBurbankLA, General Manager at Los Angeles Marriott Burbank Airport, responded to this review

We are thrilled you have stayed with us numerous times before and enjoyed each of your visits! Hearing that you appreciated our attentive service, many amenities and convenient location has made us happy. Thank you Kathryn for your review and continued loyalty. It will be a pleasure to welcome you back to Los Angeles Marriott Burbank Airport Hotel.

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Receive movie star treatment at Los Angeles Marriott Burbank Airport. Our 50,000 square feet of deluxe meeting facilities, 22 breakout rooms, four VIP boardrooms and convenient services make us a premier conference center in the city. Professionals and vacationers alike will appreciate meals at the Daily Grill in addition to our full-service business center, Media Lounge, valet parking and free shuttle to the Burbank Bob Hope Airport (BUR). Our Burbank hotel also has a state-of-the-art fitness center, two outdoor pools and shaded cabanas surrounding fire pits for a peaceful evening under the California stars. When it comes time to turn in, our two newly renovated California guest towers feature luxurious rooms with soft bedding for a sound night's sleep. Some of Southern California's hottest attractions, including Warner Bros. Studios, Universal Studios and the Hollywood Walk of Fame, are within easy reach when staying at our luxurious Burbank hotel. ... more   less 

Additional Information about Los Angeles Marriott Burbank Airport

Address: 2500 N Hollywood Way, Burbank, CA 91505-1019
Region: United States > California > Burbank
Price Range: £124 - £231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Los Angeles Marriott Burbank Airport 4*
Number of rooms: 488
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotels.com, Orbitz, Priceline, Travelocity, Odigeo and Jetsetter so you can book your Los Angeles Marriott Burbank Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Los Angeles Marriott Burbank Airport Hotel Burbank
Marriott Burbank Airport Hotel
Burbank Marriott
Hotel Style:
#4 Romantic Hotel in Burbank
#5 Business Hotel in Burbank
#9 Family Hotel in Burbank
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Questions & Answers

Here's what travellers have asked, with answers from Los Angeles Marriott Burbank Airport staff and other travellers.
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San Francisco, California
Los Angeles, California

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Questions? Get answers from Los Angeles Marriott Burbank Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to the airport”
 of 5 bubbles Chriszach2014, 4 Dec 2016 | Read review
“Suggest a room near the elevator so you don't have to walk far”
 of 5 bubbles LLevy412, 24 Sep 2016 | Read review
“Our room was perfect 2nd floor no noise”
 of 5 bubbles Y7068HEkathyw, 23 Jul 2016 | Read review
“No bad rooms in my experience.”
 of 5 bubbles erikkieser, 17 Jul 2016 | Read review
“I was on the 6th floor looking towards the airport. I forgot to ask for a room that doesn't have a connecting door so It was a little noisy.”
 of 5 bubbles 908parkerh, 6 Jul 2016 | Read review
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