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Hyatt Regency San Francisco Airport - Burlingame

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Hyatt Regency San Francisco Airport - Burlingame
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260 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Walnut Creek, California
Reviewed yesterday NEW

Do you enjoy the hour-plus hassle of traffic just before the added hassles at the airport? If so, you wouldn't like to drive to SFO the evening before, spend the night in true luxury, and take a short shuttle ride to the airport the next day, while parking free for a week!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jack54925
San Francisco, California
Reviewed yesterday NEW

This is a World Class Hotel and it just happens to be my very favorite Hyatt worldwide! I started staying there when it first opened in 1989. It survived the devastation of the Loma Prieta Earthquake that Fall, came back strong and has just undergone an amazing $86 million Renovation. The rooms and suites are brand new, the facilities are...

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Helpful?
Thank George D
Berlin, Berlin, Germany
Reviewed 2 days ago NEW

I've stayed in the hotel for a conference in October. The rooms were clean and all facilities fine. The hotel is quite large and you end up walking long ways from the room to the conference venue and back again. This is an absolutely fine hotel - just nothing special about it. Take a walk or run along the beach....

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Helpful?
Thank Thomas K
HyattSF_Manager, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you for taking the time to give us your feedback. We appreciate your compliment on our facilities. We hope to see you again in the future!

Greenville, North Carolina
Reviewed 2 days ago NEW

I have stayed at this hotel three times since June of 2016. It is located very conventially located next to the airport. The front desk, bellman and driver service is excellent. However, every time I have stayed there on my business trips the service in the main bar is terrible. I have had to go look for the waitstaff, wait...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Dave H
HyattSF_Manager, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you for your review and for being our loyal guest. It is our goal to provide consistent and great customer service throughout the hotel and we are disappointed to hear the service at the restaurant did not meet your expectations on multiple occasions. I trust that one of our Food and Beverage managers has reached out to you directly...

Los Angeles, California
Reviewed 6 days ago NEW

Hotel staff was excellent and very attentive. Food and beverage was very good; a little pricey. Only complaint is there is only one bank of elevators; depending where your room is located, it's a long walk to the elevators.

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Helpful?
Thank Richard P
HyattSF_Manager, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you for your review. It is always great to hear compliments on the service provided by our staffs! The elevators are indeed a little far from some of our guestrooms. Please do contact us directly should your travel bring you back to our hotel in the future, we'll be happy to arrange a room that is closer to the...

San Francisco, California
Reviewed 6 days ago NEW

Was asked at check-in if I wanted a room near or away from elevator. Usually, the right answer is away since it has less foot traffic and is quiet. Yet I felt like this was a trick question, little did I know that the elevators were only located on one corner of the quad of rooms on each floor. We...

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Helpful?
Thank TuneSt
HyattSF_Manager, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you for your valuable feedback. We strive to provide the best stay experience to all guests and it is disappointed to hear of the issues experienced at our property during your recent stay. Rest assured, your feedback has been shared with the hotel's leadership team for review. We appreciate your time and the photos provided in this review.

Chicago, Illinois
Reviewed 1 week ago via mobile

My stay at this hotel was business related. Pros: close to meeting location. Early check in honored. Nice shower in the AM. Rooms looking into the atrium much quieter than the road/ parking lot view. Cons: customer service and management are missing! Check in was a long line and only 2 employees who seemed to lack a sense of urgency....

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Helpful?
Thank LizaAllee
HyattSF_Manager, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you for taking time to share feedback regarding your recent stay. We are sorry to hear you did not have a completely enjoyable experience. At Hyatt Regency San Francisco Airport, we strive to provide the best service to our guests and it is disappointed to hear that my team failed to provide quick and efficient services. I can promise...

San Juan, Puerto Rico
Reviewed 1 week ago

I stayed at the hotel for a convention. Which was the main reason we selected it. The service was good, the personnel attentive and the room was clean. Now, the restaurant was not ready for the convention crowds. Waiting time for a table was too long for lunch and breakfast. The food was good as well as the service.

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Helpful?
Thank HeidiPa12
HyattSF_Manager, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you for your comment. We are delighted you enjoyed the hotel accommodation and the service provided by our associates. Your feedback about the restaurant is much appreciated and we have shared with our Restaurant Manager for review. Thank you again for staying with us and we hope to see you again soon!

Redding, California
Reviewed 1 week ago

Our stay was very nice. Would be happy to return in the future. Room clean and quiet with view of bay. All staff friendly and helpful. Shuttle to airport runs every 10 minutes. Takes only about 10 minutes to get to airport.

Review collected in partnership with Hyatt Hotels
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Thank TeamThomas
HyattSF_Manager, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you so much for your review. We are glad you find our airport shuttle convenient and efficient. We look forward to welcoming you back in the future!

Metro Manila, Philippines
Reviewed 1 week ago

Loved the amenities & service! Definitely going back and check in this hotel again during my next trip to SFO. I also like that the hotel is pet friendly & saw some furry babies in the same elevator as the people

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank karenannep2017
HyattSF_Manager, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you for your review. Yes, we love our four-legged friends! It is great to hear you enjoyed your stay with us and we can't wait to welcoming you back in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
3Sixty Bar | Bistro | Market
3Sixty Bar | Bistro | Market
Cuisines: American, Bar, International, Pub, Fusion
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in Burlingame, Hyatt Regency San Francisco Airport is conveniently situated between downtown San Francisco and near Silicon Valley businesses; it is the perfect starting point for exploring the Bay Area. This 9 story hotel features dramatic open atrium, 789 modern design guestrooms with free WiFi, residential style amenities, state-of-the-art meeting facilities, outdoor pool and 24-hour fitness center. Hotel also offers free airport shuttle to SFO airport and free trolley to downtown Burlingame. ... more   less 

Additional Information about Hyatt Regency San Francisco Airport - Burlingame

Address: 1333 Bayshore Hwy, Burlingame, CA 94010-1804
Region: United States > California > Burlingame
Price Range: £126 - £394 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency San Francisco Airport - Burlingame 4*
Number of rooms: 789
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Agoda, Travelocity, Orbitz, Cheap Tickets, Hyatt Hotels Corporation and Jetsetter so you can book your Hyatt Regency San Francisco Airport - Burlingame reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency San Francisco Airport - Burlingame Hotel Burlingame
Hyatt Regency Burlingame
Hyatt Burlingame
Hotel Style:
#2 Green Hotel in Burlingame
#7 Business Hotel in Burlingame
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency San Francisco Airport - Burlingame staff and other travellers.
18 questions
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Questions? Get answers from Hyatt Regency San Francisco Airport - Burlingame staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try a room overlooking the outside instead of the lobby”
 of 5 bubbles JeromeMarrelGoa, 8 Jan 2017 | Read review
“Stay on the higher levels”
 of 5 bubbles MSevle, 7 Jan 2017 | Read review
“Please choose rooms facing towards Sea”
 of 5 bubbles 79kumarm, 2 Jan 2017 | Read review
“If you want an outside view make sure you request it.”
 of 5 bubbles sragsd0416, 31 Dec 2016 | Read review
“There are 800 rooms here... plenty of options.”
 of 5 bubbles HR_tvls, 13 Dec 2016 | Read review
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