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Embassy Suites by Hilton Hotel San Francisco Airport (SFO) - Waterfront

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Traveller (269)
Room & Suite (271)
Pool & Beach (26)
Overview
  • Excellent38%
  • Very good30%
  • Average16%
  • Poor9%
  • Terrible7%
Travellers talk about
Free Internet
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Hotel San Francisco Airport (SFO) - Waterfront
Special Offer: Double Points, Every Stay
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Offers from Embassy Suites by Hilton Hotel San Francisco Airport (SFO) - Waterfront
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,331)
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1 - 5 of 1,282 reviews
Reviewed today

This hotel was our first stop on arriving in California & our final destination before flying home. It's close to the airport, short ride via hotel shuttle to the Waterfront. Staff were friendly & helpful, layout is a vast central atrium area around which the...More

Thank FifeAlex
Hotel's Favourite
Reviewed 18 January 2018

Constructed as a typical Embassy Suites hotel with a spacious center atrium, the hotel rooms are clean and quiet. The included hot breakfast is very good with a custom omelette preparation. The location is a short 5 minute drive from several restaurants, although there is...More

3  Thank la901
Reviewed yesterday

This is such a beautiful hotel. My family of five love to stay here with plenty of room for everyone. My only issue is with the pool on Saturdays, it's a total zoo. Avoid it at all costs! Besides that, enjoy a wonderful stay.

Review collected in partnership with Embassy Suites Hotels
Thank mrssom
Reviewed 1 week ago via mobile

My daughter and I recently stayed at two of your Embassy Suites hotels in California for Spring Break, March 24-28, 2018. The first Embassy Suites we stayed at was in Napa & the second one was in San Francisco. I can not say enough good...More

Thank Linda424
Management response:Responded 1 week ago

Dear Linda424, Thank you for review. It is hard for me to read the experiences you encountered when staying at the Embassy Suites Waterfront. I would like to apologize for your negative experiences at the hotel and with our staff members. We at Embassy Suites...More

Reviewed 2 weeks ago via mobile

My family of five has been sitting in the lobby for 30 minutes now (at 11pm). We made a reservation weeks ago and apparently they don’t have a room available for us as they are “sold out”. I made the mistake of going into their...More

Thank Kristen U
Response from Halyna M, Manager at Embassy Suites by Hilton Hotel San Francisco Airport (SFO) - WaterfrontResponded 2 weeks ago

Dear Kristen U: We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$160 - US$481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Burlingame
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$160 - US$481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Burlingame
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (269)
Room & Suite (271)
Pool & Beach (26)
Dining (20)
Amenities (25)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
cupcakelynn
22 March 2018|
AnswerShow all 5 answers
Response from michaelsO481OW | Reviewed this property |
Yes, there is a charge for parking. I don't recall the exact amount, but $29 is in the right ballpark. Their complimentary breakfast is wonderful and if you have two people in your party it is probably a wash - certainly a... More
0
Votes
Amy F
23 January 2018|
AnswerShow all 3 answers
Response from Samantha J | Property representative |
Hi Amy, Right now the tide is high by the dock, so we have seen a number of fishermen there recently. The hotel does not provide fishing poles, it is up to the individual to bring their own supplies. Thank you
1
Vote
JDough14
20 November 2017|
AnswerShow all 4 answers
Response from Steven P | Property representative |
The swimming pool ans spa are working just fine. They are open to children until 10pm while adults can continue to enjoy the facilities until 12 midnight
1
Vote
Room Tips
"Upper floors best, facing Bay if possible so you can see the water towards downtown & view flights at the..."
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"Try to reserve a room facing the water."
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"Corner room, with a Bay view (7th flr)"
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"Ask for a room with a bay view; I had the opposite side and it overlooked a dumpster."
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