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Best Western Plus Capitola By-The-Sea Inn & Suites

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Traveller (23)
Room & Suite (9)
Dining (3)
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Overview
  • Excellent65%
  • Very good27%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“santa cruz”(99 reviews)
“mini suite”(18 reviews)
“waffles”(43 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Capitola By-The-Sea Inn & Suites
Special Offer: BWR Bonus Offer
Hotel deals
Offers from Best Western Plus Capitola By-The-Sea Inn & Suites
Special Offer: BWR Bonus Offer
Hotel deals
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Nearby Hotels
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (726)
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708 results
Traveller rating
455
193
43
12
5
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Time of year
LanguageEnglish
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455
193
43
12
5
Show reviews that mention
All reviewssanta cruzmini suitewafflescookiesgreat place to staypool and hot tubvery friendly and helpful staffhard boiled eggsmovie theaterbreakfast sandwichrooms are nicewithin walking distancepleasure pointfront desk staffhome away from homebreakfast roomshort drive
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1 - 5 of 708 reviews
Reviewed 5 days ago

We only stayed one night on our way to Big Sur. The reception at the desk was welcoming. The room we stayed in was very clean. The A/C heating system was difficult to adjust. The room got very hot during the night and in the...More

Thank like2Ctheworld
Response from Kent B, General Manager at Best Western Plus Capitola By-The-Sea Inn & SuitesResponded today

Dear like2Ctheworld, Thank you for taking the time to post a review of Best Western Plus Capitola. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is regrettable that...More

Hotel's Favourite
Reviewed 3 weeks ago

We just stayed 4 nights at this Best Western. First the staff are so nice and pleasant. The accommodations were fantastic, we stayed in a junior suite, so comfortable and so nice to have two separate areas to relax, hubby is an early riser, so...More

Thank Shirley G
Response from Kent B, General Manager at Best Western Plus Capitola By-The-Sea Inn & SuitesResponded 2 weeks ago

Dear Shirley G., Thank you so very much for staying with us at the Best Western Plus Capitola by the Sea. We are thrilled to know that your experiences were positive and that you found our hotel to be incredibly clean and well maintained. It...More

Reviewed 6 days ago

We were very fortunate to get upgraded to a semi-suite and the room was great as I was meeting an old Navy buddy whom I hadn't seen since 1964. He & his wife were able to come up to our room which they loved &...More

Review collected in partnership with Best Western
Thank Edward S
Response from Kent B, General Manager at Best Western Plus Capitola By-The-Sea Inn & SuitesResponded 5 days ago

Dear Edward S., We are truly humbled by your kind remarks for our hotel and staff. Thank you for sharing your glowing review of the Best Western Plus Capitola by the Sea. We are so pleased we had the opportunity to accommodate you and having...More

Reviewed 1 week ago

We have stayed here many time. This stay was on a Saturday on Mother's Day weekend, so the price was higher than other times we've stayed. It was totally worth it to be so near Capitola Beach, Sea Cliff Beach, Gayle's Bakery, and the Santa...More

Review collected in partnership with Best Western
Thank Sclaire
Response from Kent B, General Manager at Best Western Plus Capitola By-The-Sea Inn & SuitesResponded 1 week ago

Dear Sclaire, Thank you very much for staying with us again at the Best Western Plus Capitola. We truly appreciate your positive feedback about our hotel and our extremely clean rooms. Your loyalty to our hotel is appreciated and we look forward to being of...More

Reviewed 4 weeks ago

Friendly and welcoming staff, excellent breakfast choices with fresh quality coffee, waffle bar, and low calorie high protein options available. Lobby and hallways are decorated with historical posters from local events. Love the location, restaurants, shopping, movie theater all within short walking distance. Has key...More

Review collected in partnership with Best Western
Thank Valerie W
Response from Kent B, General Manager at Best Western Plus Capitola By-The-Sea Inn & SuitesResponded 4 weeks ago

Dear Valerie W., Thank you for sharing your positive experience with us! We are thrilled to hear that your overall hotel experience was excellent and that our staff was accommodating and helpful throughout your stay. We appreciate hearing your feedback and are delighted that your...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$136 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$136 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (23)
Room & Suite (9)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jerryfarber17
23 November 2017|
AnswerShow all 2 answers
Response from Jwash24 | Reviewed this property |
That is definitely something you need to work with the hotel directly. What I can share with you is you won't be disappointed if you book your rooms at this location. Staff is super friendly, hotel is very clean, rooms are... More
0
Votes
Daniel L
5 March 2017|
Answer
Response from Kent B | Property representative |
We don't have any balconies at our property. Thank You, Jason Raney General Manager
0
Votes
David S
23 January 2017|
AnswerShow all 3 answers
Response from Kent B | Property representative |
Yes. Our two room suites have a king bed in one room and 2 queen size beds in the other room. Your welcome to come and take a look at the room as long as they are vacant. Thank You, Jason Raney General Manager
0
Votes
Room Tips
"High floor, junior suites are great."
Read review
"Everything you need is in your room."
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"Towards the back would be quieter."
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"3rd floor - away from street"
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