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Best Western Plus Capitola By-The-Sea Inn & Suites

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Traveller (23)
Room & Suite (10)
Pool & Beach (4)
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Overview
  • Excellent65%
  • Very good27%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“santa cruz”(101 reviews)
“mini suite”(18 reviews)
“waffles”(43 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Capitola By-The-Sea Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Capitola By-The-Sea Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (729)
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Traveller rating
457
193
44
12
5
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LanguageEnglish
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457
193
44
12
5
Show reviews that mention
All reviewssanta cruzmini suitewafflescookiespool and hot tubmovie theatergreat place to stayvery friendly and helpful staffhard boiled eggsbreakfast sandwichwithin walking distancepleasure pointfront desk staffclean roomshome away from homestayed nightsbreakfast room
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1 - 5 of 711 reviews
Hotel's Favourite
Reviewed 1 week ago

Visited this hotel for 2 night as part of a trip along the coast. Rooms are a large size and very comfy. All very clean too. The best is large and so soft. Breakfast included and very tasty, there is enough choice to set you...More

1  Thank somapal_25
Response from Kent B, General Manager at Best Western Plus Capitola By-The-Sea Inn & SuitesResponded 1 week ago

Dear somapal_25, Thank you very much for the perfect score card! Our team appreciates you. The Best Western Plus Capitola by the Sea is committed to ensuring that every guest is cared for, valued, and respected. It appears that our team delivered upon this promise....More

Reviewed 2 weeks ago via mobile

Hotel is nice and clean. Breakfast a bit below average. Walls are paper thin. You will go to sleep after your neighbors and wake up when they do. You will know when people talk in the hallway. To add to the thin walls it has...More

Thank Richard P
Response from Kent B, General Manager at Best Western Plus Capitola By-The-Sea Inn & SuitesResponded 1 week ago

Dear Richard P., Thank you for staying at the Best Western Plus Capitola by the Sea. We appreciate the time taken to provide us with your positive experiences about the cleanliness and upscale environment at our hotel. Your concerns about noise from other guests is...More

Reviewed 3 weeks ago

The Hotel made me extremely satisfied with my 5 day stay. I got to keep my same room which was just remodeled and very quiet. There was even more remodeling going on the same floor but did not interfere with my stay there. Beds were...More

Review collected in partnership with Best Western
Thank moss8838
Response from Kent B, General Manager at Best Western Plus Capitola By-The-Sea Inn & SuitesResponded 3 weeks ago

Dear moss8838, Thank you so much for staying with us at the Best Western Plus Capitola. Our renovation has been a big success and the feedback has been amazing. Our new furnishings are arriving soon and we look forward to your next visit to experience...More

Reviewed 5 weeks ago

We only stayed one night on our way to Big Sur. The reception at the desk was welcoming. The room we stayed in was very clean. The A/C heating system was difficult to adjust. The room got very hot during the night and in the...More

1  Thank like2Ctheworld
Response from Kent B, General Manager at Best Western Plus Capitola By-The-Sea Inn & SuitesResponded 4 weeks ago

Dear like2Ctheworld, Thank you for taking the time to post a review of Best Western Plus Capitola. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is regrettable that...More

Reviewed 18 May 2018

We were very fortunate to get upgraded to a semi-suite and the room was great as I was meeting an old Navy buddy whom I hadn't seen since 1964. He & his wife were able to come up to our room which they loved &...More

Review collected in partnership with Best Western
Thank Edward S
Response from Kent B, General Manager at Best Western Plus Capitola By-The-Sea Inn & SuitesResponded 5 weeks ago

Dear Edward S., We are truly humbled by your kind remarks for our hotel and staff. Thank you for sharing your glowing review of the Best Western Plus Capitola by the Sea. We are so pleased we had the opportunity to accommodate you and having...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$172 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$172 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (10)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jerryfarber17
23 November 2017|
AnswerShow all 2 answers
Response from Jwash24 | Reviewed this property |
That is definitely something you need to work with the hotel directly. What I can share with you is you won't be disappointed if you book your rooms at this location. Staff is super friendly, hotel is very clean, rooms are... More
0
Votes
Daniel L
5 March 2017|
Answer
Response from Kent B | Property representative |
We don't have any balconies at our property. Thank You, Jason Raney General Manager
0
Votes
David S
23 January 2017|
AnswerShow all 3 answers
Response from Kent B | Property representative |
Yes. Our two room suites have a king bed in one room and 2 queen size beds in the other room. Your welcome to come and take a look at the room as long as they are vacant. Thank You, Jason Raney General Manager
0
Votes
Room Tips
"High floor, junior suites are great."
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"Everything you need is in your room."
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"Towards the back would be quieter."
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"3rd floor - away from street"
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