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Best Western Plus Capitola By-The-Sea Inn & Suites

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Traveller (23)
Room & Suite (9)
Dining (3)
Overview
  • Excellent65%
  • Very good27%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“santa cruz”(99 reviews)
“mini suite”(18 reviews)
“waffles”(43 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Best Western Plus Capitola By-The-Sea Inn & Suites
Special Offer: BWR Bonus Offer
Hotel deals
Offers from Best Western Plus Capitola By-The-Sea Inn & Suites
Special Offer: BWR Bonus Offer
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (720)
There are newer reviews for Best Western Plus Capitola By-The-Sea Inn & Suites
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Traveller rating
451
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12
5
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451
193
42
12
5
Show reviews that mention
All reviewssanta cruzmini suitewafflescookiesgreat place to staypool and hot tubvery friendly and helpful staffhard boiled eggsmovie theaterbreakfast sandwichrooms are nicewithin walking distancepleasure pointfront desk staffhome away from homebreakfast roomshort drive
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11 - 15 of 703 reviews
Reviewed 21 January 2018

This is a great place to stay--easy to find, close to the beaches and town center. The room we stayed in was delightful--fireplace and sofa in one area--comfortable bed in its own area. Toiletries were very good and plentiful. We arrived after midnight and the...More

Thank Jim K
Response from Kent B, General Manager at Best Western Plus Capitola By-The-Sea Inn & SuitesResponded 31 January 2018

Dear Jim K., We are truly humbled by your kind remarks for our hotel and staff. Thank you for sharing your glowing review of Best Western Plus Capitola. We are pleased we had the opportunity to accommodate you for your trip to the beautiful and...More

Reviewed 7 January 2018

We loved the location and the hotel, but it is the staff that makes it stand out the most. Caring and genuine staff!! We added a second night and we were not disappointed! Nice selection at breakfast too.More

Review collected in partnership with Best Western
Thank Lynn B
Response from Kent B, General Manager at Best Western Plus Capitola By-The-Sea Inn & SuitesResponded 11 January 2018

Dear Lynn B., We are truly humbled by your kind remarks for our hotel and staff. Thank you for sharing your glowing review of Best Western Plus Capitola. We are pleased we had the opportunity to accommodate you for your trip to the beautiful Capitola...More

Reviewed 6 January 2018

Excellent hotel. Pricing varies a lot depending upon the time of year, etc. We stayed there quite inexpensively this time near Thanksgiving. We have stayed there many times over the last several years, and have found the staff friendly, and the rooms an excellent value.More

Review collected in partnership with Best Western
Thank Pineappled
Response from Kent B, General Manager at Best Western Plus Capitola By-The-Sea Inn & SuitesResponded 11 January 2018

Dear Pineappled, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our staff. I...More

Reviewed 5 January 2018

We truly enjoy coming out to Capitola. We stay at the Best Western and it's always nice. Close to shopping, dining, a movie theater, the beach and a short trip to Santa Cruz and the BoardWalk. Over all a marvelous place to be.More

Review collected in partnership with Best Western
Thank Don R
Response from Kent B, General Manager at Best Western Plus Capitola By-The-Sea Inn & SuitesResponded 11 January 2018

Dear Don R., Thank you for sharing your comments with us regarding your stay with us and your loyalty to our hotel. I am happy to hear you enjoyed the service and accommodations you experienced from members of our team. We all look forward to...More

Reviewed 2 January 2018

Good bang for your buck. Everything in Capitola is expensive. It's nice to get close to what you pay for. Clean rooms, super nice hotel staff, free parking and a good free breakfast. which may not be a glowing statement, but trust me, most free...More

Review collected in partnership with Best Western
Thank Eric C
Response from Kent B, General Manager at Best Western Plus Capitola By-The-Sea Inn & SuitesResponded 5 January 2018

Dear Eric C., Thank you for the very nice review about your stay at the Best Western Plus Capitola. We are very happy to see that you enjoyed our hotel and staff! The breakfast is one of our most important values and we are glad...More

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Most Booked Properties in Capitola, CA
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$151 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$151 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (9)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jerryfarber17
23 November 2017|
AnswerShow all 2 answers
Response from Jwash24 | Reviewed this property |
That is definitely something you need to work with the hotel directly. What I can share with you is you won't be disappointed if you book your rooms at this location. Staff is super friendly, hotel is very clean, rooms are... More
0
Votes
Daniel L
5 March 2017|
Answer
Response from Kent B | Property representative |
We don't have any balconies at our property. Thank You, Jason Raney General Manager
0
Votes
David S
23 January 2017|
AnswerShow all 3 answers
Response from Kent B | Property representative |
Yes. Our two room suites have a king bed in one room and 2 queen size beds in the other room. Your welcome to come and take a look at the room as long as they are vacant. Thank You, Jason Raney General Manager
0
Votes
Room Tips
"Everything you need is in your room."
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"Towards the back would be quieter."
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"3rd floor - away from street"
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"No advice to offer"
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