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Hyatt Carmel Highlands

3.8 miles from Carmel centre
  • Free Wifi
  • Free Parking
  • Pool
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120 Highland Dr, Carmel, CA 93923-9607
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1,048 Reviews from our TripAdvisor Community

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Cape Coral, Florida
Reviewed yesterday NEW

My sister, 2 friends and I stayed here in January, 2017 and we had a great time. The views were amazing and we were close to Carmel and Monteray so there was plenty to do. We had breakfast and lunch in the restaurant which was good and the service was excellent. We thought the dinners were a little to pricey...

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Helpful?
Thank Vacationer1956
San Francisco, California
Reviewed 5 days ago NEW

We stayed for the weekend with our daughter and had a very pleasant stay. The weather was unfortunately overcast for much of the time so we did not get to explore as much as we wanted to. However, our daughter was able to have fun in the pool and find some of the hot tubs. We stayed in the townhouse...

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Helpful?
Thank MTSDave N
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're glad you chose to stay with us and you had delicious breakfast and your daughter had fun in the pool! We appreciate your comments regarding internet and the fireplace so we can look into these things and improve our guests experience. Thank you for sharing your review, we hope to see you again!

Los Angeles, California
Reviewed 6 days ago NEWvia mobile

A mixed property - hotel and time share - on a beautiful part of Carmel's coast with great views. Top notch service - a shout out to Karl, who went above and beyond to help us with everything! Our ocean view room was large, had a fire place but looks dated. Except for the lobby area, the whole property needs...

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Helpful?
Thank Vicente R
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're glad you had great service from Karl and delicious dinner at our restaurant! We have been in the process of updating the hotel and rooms and we appreciate your feedback. We hope you will join us again, thank you for the review.

La Verne, California
Reviewed 1 week ago

Great hotel ............................and as stated in a truly beautiful location. Yes pricey but worth it for a special occasion - spent part of a honeymoon there. Great to have a wood burning fire in your room on a chilly, misty Big Sur night. Will leave you with enduring memories.

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Helpful?
Thank LAXLimey
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

It's so nice to hear you chose to spend such a special occasion with us and had a great stay! We hope to see you again sometime for more beautiful memories, thank you for the review!

Fresno, California
Reviewed 1 week ago

We just spent three nights here and, overall, we felt it was a beautiful property, very clean, and great service when we needed it. The setting is the Carmel Highlands so you can't go wrong anywhere you look. We never encountered a single unhelpful or unfriendly staff member. We were always greeted warmly whether it was the valet, front desk,...

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Helpful?
Thank ReillyClan
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're glad you enjoyed a comfortable bed and our friendly staff! We're sorry about the noise level during your visit and will be using your feedback so we can improve our guests experience. We appreciate you recommending us to others and hope you will stay with us again, thank you for the review!

Chicago, Illinois
Reviewed 2 weeks ago

We stayed here many years ago, and I have always wanted to return. The resort is a beautiful property, built into the side of the mountain, with lovely public spaces and a fantastic view of the Pacific Coast. The smell of the woodturning fireplaces adds to the ambience of the place. We were, however, disappointed in our room. Apparently, Hyatt...

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Helpful?
Thank my-place-in-the-sun
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're glad you enjoyed the fireplace and views and very sorry about the room. As you know, we are in the process of updating and apologize about the issues you encountered during your visit. We appreciate your feedback and hope you'll consider staying with us again sometime so we can ensure you have a better experience. Thank you for taking...

Thousand Oaks
Reviewed 2 weeks ago

The room we had was nice with a fireplace which we used both nights. Wood provided. Wonderful! You can hear the surf in the distance but there is a main highway that runs beneath the inn in the distance that is busy but not annoying in my opinion. You can't see it at all. Our bed was very comfy and...

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Helpful?
Thank tishtop
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

It's nice to hear you enjoyed dining at our restaurant and friendly service from our team members! We want all of our guests to have a wonderful visit and we're glad you did, thank you for sharing your experience! See you again!

Reviewed 2 weeks ago

During our week-long trip down the California coast, the wife and I stopped off in Carmel for an evening and opted to crash at the Hyatt Carmel Highlands resort, thanks to a solid points redemption for this property. We were late arriving to the hotel, and had a bit of trouble figuring out which property it was due to a...

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Helpful?
Thank ShaggyMEB
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're so glad you chose to stay with us and enjoyed the ready-to-go fireplace and had accommodating service from our staff! Waking up to those coastal views is always a nice treat, we hope to see you again. Thank you for sharing your experience!

Hamilton, New Jersey
Reviewed 2 weeks ago via mobile

Wow! This was my first trip Carmel and staying at the Hyatt added to my journey down the PCH. The views from my room were amazing! Actually breath taking. The room was nice, however, they could use some updating. I had a fireplace and really enjoyed having a fire and relaxing. The restaurant for dinner was very good and breakfast...

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Helpful?
Thank Scott S
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're so glad you chose to stay with us on your trip to Carmel and had friendly service from our staff! We are in the process of updating all of the rooms and we appreciate your feedback. We hope to see you again for another great stay, thank you for sharing your review!

Los Angeles, California
Reviewed 2 weeks ago

Quiet majestic location. For pacific ocean views The location is. Very quiet. Every suite has fireplace wth ample logs to burn for evening use especially now in winter. Staying in the balcony and meditating. Excellent service. Complex has laundry facilities as well as nice restaurants. Will come back to stay away of bustle. Every suite has whirlpool Tub. California laid...

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Helpful?
Thank worldhk
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

It's so great to hear you had excellent service from our staff during your stay and enjoyed the tub and fireplace in your room! We hope to see you again for another peaceful visit, thank you for the review!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
California MarketA
California MarketA
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Indulge yourself. Hyatt Carmel Highlands is a picturesque retreat overlooking the Big Sur coast with epic views of the Pacific Ocean, and a stunning natural environment made even more special by our impeccable staff. Our Carmel by-the-Sea hotel is an oceanfront retreat that seamlessly blends the amenities of a large hotel with the refined charm of a boutique hideaway. Dine at the award-winning California Market at Pacific's Edge restaurant. After a morning of yoga, take a dip in our heated outdoor pool or unwind with a relaxing spa experience. If it's outdoor activity you crave, we offer mountain bike rentals and maps for hikes, jogs and bike rides around the stunning Carmel area. Let the Les Clefs d'Or Concierge arrange a day trip to explore Big Sur or a round at legendary Pebble Beach. Host an intimate sunset wedding ceremony or intimate reception on our redwood deck. Feel inspired by the breathtaking vistas that surround our Carmel hotel. Your experience is limited only by your imagination. ... more   less 

Additional Information about Hyatt Carmel Highlands

Address: 120 Highland Dr, Carmel, CA 93923-9607
Region: United States > California > Monterey County > Carmel
Price Range: £431 - £888 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Carmel Highlands 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Hyatt Carmel Highlands Hotel Carmel
Highlands Hotel Hyatt Carmel
Carmel Highland Inn
Carmel Hyatt
Hotel Style:
#3 Luxury Hotel in Carmel
#17 Romantic Hotel in Carmel
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Carmel Highlands staff and other travellers.
15 questions
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Birmingham, Michigan

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Questions? Get answers from Hyatt Carmel Highlands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First time here but I don't think you could get a bad view.”
  • One of the views from our room.
  • We had a fire going.
  • This was one of our sunsets.
  • Living room and kitchen area. Kitchen had everything you needed.
 of 5 bubbles Vacationer1956, 21 Feb 2017 | Read review
“Ocean View Rooms are Beautiful”
 of 5 bubbles MSDNguyen, 17 Feb 2017 | Read review
“Really feel that all rooms will be fine.”
 of 5 bubbles LAXLimey, 14 Feb 2017 | Read review
“Get the fireplace room overlooking the Pacific. Not cheap but worth it.”
 of 5 bubbles dpearce6, 5 Feb 2017 | Read review
“Ocean View rooms do have excellent views, but many are close to Highway 1 with traffic noise.”
 of 5 bubbles KARcal, 15 Jan 2017 | Read review
5 of 5