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08/10/2017 09/10/2017
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    Pacific Palms Resort

    1 Industry Hills Pkwy, City of Industry, CA 91744-5160
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    08/10/2017 09/10/2017
     2 people are viewing this hotel
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    US$177US$259
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    Traveller (80)
    Room & Suite (47)
    Dining (13)
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    Overview
    • Excellent26%
    • Very good35%
    • Average20%
    • Poor8%
    • Terrible11%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Centre
    Golf course
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    4.0 Star Hotel
    All hotel details
    Offers from Pacific Palms Resort
    Special Price: 20% off room rate
    Hotel packages
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (319)
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    1 - 5 of 299 reviews

    Reviewed 4 days ago

    If you love golf, this is where you need to be. If your company is picking up your tab, again, Pacific Palms is hard to beat. If you are searching for a weekend just to chill out, you may wish to consider other options. The...More

    Thank Rebecca K
    Response from Mark P, Director of Sales at Pacific Palms ResortResponded 2 days ago

    Thank you for all of your detailed compliments and other feedback/suggestions. So sorry on the noise near the elevator and yes, it is rare that guests are impacted by filming. Best ahead!

    Reviewed 5 days ago

    Our room has very good view. Standing at the balcony, we could see the green courses and city lights. The room is clean too. Only one thing bothers us a little bit, the noise from the elevators. Our room is close to the elevators, so...More

    Thank Xu Z
    Response from Mark P, Director of Sales at Pacific Palms ResortResponded 3 days ago

    Thank you for your kind words...sorry on the noise near the elevators.

    Reviewed 6 days ago

    Our company (top 100 mortgage banker company in America) has been utilizing Pacific Palms Resort and Convention Center in City of Industry for our annual 2-day corporate event since 2006. Every year the staff surpasses our expectations and always provides our company with excellent service...More

    Thank delre2017
    Response from Mark P, Director of Sales at Pacific Palms ResortResponded 5 days ago

    Thank you so much for your business and kind feedback!

    Reviewed 2 weeks ago

    We booked through expedia and got a great deal, found out later that they will price match by callng their front desk- I reccommend that! The bell staff was friendly and efficient. This place is huge, got lost a few times. I think he was...More

    Thank Danielle A
    Response from Mark P, Director of Sales at Pacific Palms ResortResponded 2 weeks ago

    Thank you for your kind feedback and we will certainly share you praise with Jon as well.

    Reviewed 2 weeks ago via mobile

    The rooms are decent nothing extravagant. Towels are old and rough. They are pet friendly. The air conditioner is loud; like a car engine running all night. The thermostat doesn't regulate properly. The property is well maintained and a beautiful view.

    Thank Fannie W
    Response from Mark P, Director of Sales at Pacific Palms ResortResponded 2 weeks ago

    Thank you for staying with us and sorry on your frustration. We actually are in the process of a project to reduce a/c noise and improve control.

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Golf course
    • Outdoor pool
    • Heated pool
    Details
    • Price range
    • US$163 - US$257 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 292
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Orbitz, Priceline, Ctrip TA, Cheap Tickets, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Pacific Palms Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • City of Industry
    • Also Known As
    • Pacific Palms Hotel City Of Industry ,
    • Pacific Palms City Of Industry
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    Traveller (80)
    Room & Suite (47)
    Dining (13)
    Pool & Beach (9)
    Hotel & Grounds (51)
    Bathroom (5)
    Business Centre & Event Rooms (2)
    Nearby
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    14.12 miles away
     
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    Ask a question
    Questions & Answers
    2momstravel
    12 April 2017|
    AnswerShow all 4 answers
    Response from Mark P | Property representative |
    Thank you for your question. The actual guestroom is very similar. The key difference is that the Executive level is on the top 2 floors with better views and you also have access to the Executive Lounge on the 10th floor... More
    0
    Votes
    Rottman
    24 September 2016|
    AnswerShow all 5 answers
    Response from Ayresfam | Reviewed this property |
    In my honest opinion I wouldn't leave my kids with anyone on their staff.
    0
    Votes
    Room Tips
    "Ask them not to put you close to the elevators"
    Read review
    "Pacific Palms Resort and Convention Center sits on a world class golf course. Any room offers wonderful..."
    Read review
    "Ask for a room overlooking the pool. We looked at the top of the lobby and the helipad and I have to say it..."
    Read review
    "Ask for mountain view!!!"
    Read review
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