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Best Western Heritage Inn

Traveller (36)
Room & Suite (13)
Pool & Beach (5)
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Hotel website
4600 Clayton Rd, Concord, CA 94521-7644 See on map
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Family Rooms
Fitness centre
2.5 Star accommodation
Additional information
Hotel website
Offers from Best Western Heritage Inn
Offers & Announcements: SAVE 10% in Concord!
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4 Nov5 Nov
1 room, 2 adults, 0 children
Standard Room
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Reviews (410)
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All reviews western heritage room was clean concord pavilion nice place to stay convenient location stayed one night hot tub free breakfast yogurt bw pets microwave lodging california
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1 - 5 of 394 reviews
Hotel's Favourite
Reviewed 2 weeks ago

It was nice and the neighborhood was decent. There are a few fast food options close by. I loved the whirlpool tub and the room was huge. The TV was big too. It was too cold for the pool, but it looked nice and clean....More

Review collected in partnership with Best Western
Thank R8301KXmichelled
Response from HeritageHG, General Manager at Best Western Heritage InnResponded 2 weeks ago

Hi R8301KXmichelled , Thank you for taking the time to share your prestige opinion on Best Western Heritage Inn Concord] with other community members. We take pride in giving outstanding service to every guests and we're overjoyed to receive your compliments and appreciation. We hope...More

Reviewed 3 weeks ago via mobile

First off I'd like to say that this was a first for me. My bank contacted me several days after I stayed at the Best Western Heritage Inn and let me know that my business credit card was being used all around Concord and Antioch....More

1  Thank journeyseeker1974
Response from HeritageHG, General Manager at Best Western Heritage InnResponded 2 weeks ago

Dear Journeyseeker1974 Thank you very much for leaving a response. I do apologize for any inconvenience this credit card issue has caused you. I know how frustrating this could have been. However, our computer system (PMS) is such that it is very hard for hackers...More

Reviewed 4 weeks ago via mobile

WATCH OUT!!! They have their windows without locks. You can be robbed. It happened to us. We got all out suitcases and shopping bags stolen. We lost passports, computers, gifts, money. Stay away from this place. Bad response from management. STAY AWAY!!!!More

2  Thank Mona R
Response from HeritageHG, Manager at Best Western Heritage InnResponded 4 weeks ago

Dear Mona We are very sad to hear that you had to go through the problem you mentioned. Just to let you know that we did all our investigation and also the police were involved in the investigation. However, according to the police there was...More

Reviewed 7 September 2018

The hotel is located on a very busy road but there are options of restaurants along this road within walking distance. However, it is a good 3 mile drive to the lively Downtown area (not walkable). We had a room on the ground floor opposite...More

Thank Kim163
Reviewed 27 August 2018

We stayed here for a total of 5 nights as we moved our son to the area. We had a double queen room on first floor. It was clean & beds were comfy. There was a loud noise in the wall which woke me up...More

Thank Julie W
View more reviews
Close proximity to East Bay and Walnut Creek make our Concord hotel popular with all types of travelers, from families on vacations to those on romantic escapes. Mt. Diablo is also close to Concord, CA and a More favorite for outdoor enthusiasts. However, it’s the superior customer service at our property that really shines. The staff makes you feel at home, and with restaurants within walking distance, relaxation comes easily. We care and listen to all of our guests, and are happy to provide recommendations on things to do, places to visit and the best dining options. Whether you’re here for a golf getaway or you’re taking the whole family to Waterworld, staying at the right Concord, CA hotel can make all the difference. Festivals abound year-round from Oktoberfest in the autumn to the many wine festivals nearby. Take one of the tours or ask a helpful staff member about the must-try wineries. Less
Hotel class
Contact Information
Hotel Amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair access
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Contact Information
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Number of rooms
Price range
US$113 - US$214 (Based on Average Rates for a Standard Room)
Formerly known as
Also Known As
Best Western Heritage Hotel Concord
Best Western Concord
Concord Best Western
United States > California > Concord
Traveller (36)
Room & Suite (13)
Pool & Beach (5)
Dining (2)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
25 May 2016|
AnswerShow all 2 answers
Response from ellyjellybelly | Reviewed this property |
I think it is 18, but I am not sure.
Room Tips
"maybe the 2nd floor rooms would be quieter if no noisy pipes"
27 Aug 2018
Read review
"Ask for a room away from the stairs to get a quieter room."
20 Apr 2018
Read review
"First floor by the pool"
8 Nov 2017
Read review
"select a room around the pool if you can"
29 Oct 2017
Read review
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