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    Best Western Heritage Inn

    385 reviews
    #4 of 8 Hotels in Concord
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    4600 Clayton Rd, Concord, CA 94521-7644
    +1 844-888-8730
    Hotel website
    Lock in the lowest price from our partners
    US$136
    US$132
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    BestWestern.comUS$136
    TravelocityUS$136
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    PricelineUS$135
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    Orbitz.comUS$136
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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    US$132
    BestWestern.com
    US$136
    Travelocity
    US$136
    Hotwire.com
    US$136
    Priceline
    US$135
    Expedia.com
    US$136
    Orbitz.com
    US$136
    TripAdvisor
    US$132
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    All photos (77) 77
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    Traveller (33)
    Room & Suite (12)
    Pool & Beach (3)
    Overview
    3.5
    385 reviews
    • Excellent25%
    • Very good35%
    • Average17%
    • Poor11%
    • Terrible12%
    Travellers talk about
    “room was clean”(25 reviews)
    “western heritage”(11 reviews)
    “nice place to stay”(4 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Family Rooms
    Fitness centre
    2 Star Hotel
    All hotel details
    Offers from Best Western Heritage Inn
    Special Offer: BWR Bonus Offer
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    Contact Info
    Hotel website
    +1 844-888-8730
    4600 Clayton Rd, Concord, CA 94521-7644 See on map
    Offers from Best Western Heritage Inn
    Special Offer: BWR Bonus Offer
    Hotel deals
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    Rooms
    6 May7 May
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (385)
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    All reviewsroom was cleanwestern heritagenice place to stayconcord pavilionconvenient locationstayed one nightfree breakfastpetslodgingkitchenettecalifornia
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    101 - 105 of 372 reviews
    Reviewed 21 July 2016
    Nice Motel

    Great Value for very nice Motel! Good location. Very helpful staff. Nice pool area. Safe & convenient. Quality of room was very good. I would stay here again and again. Everything was in good working order.

    Review collected in partnership with Best Western
    Thank Dwayne C
    Response from HeritageHG, Front Office Manager at Best Western Heritage InnResponded 5 August 2016

    Hello Dwayne, We are very glad that we were able to make your stay convenient and up to your expectations.With all these compliments, it gives us more encouragement to go above and beyond to provide customer service that truly stands out. Sincerely, Karen Yee

    Reviewed 20 July 2016
    Six Flags trip

    Hotel was nice and easy to get to. Good breakfast. My room had smoke smell in it but my moms was clean smelling. It is a non-smoking hotel so I was a little disappointed in the smell. We were staying for less than 10 hours...More

    Review collected in partnership with Best Western
    Thank stefanidavis
    Response from HeritageHG, Front Office Manager at Best Western Heritage InnResponded 5 August 2016

    Hello, Thank you for your time taking this survey.Our apologies for the smoke-odor issue which you have encountered during your stay.We do appreciate your feedback in order for us to improve our services and amenities.We look forward to seeing you again on your next visit....More

    Reviewed 19 July 2016
    Quick trip

    Staff were very accommodating and were quick to check us in and out. Staff were also very personable and helpful. Unfortunately we had a very loud family upstairs above us and we were too tired to move rooms but something tells me the staff would...More

    Review collected in partnership with Best Western
    Thank Charlotte S
    Response from HeritageHG, Front Office Manager at Best Western Heritage InnResponded 20 July 2016

    Hello Charlotte, We highly appreciate your positive feedback pertaining to our staff during your stay.Part of our goal is to give superior customer service to our valued guests and make it a memorable one.We would like to apologize regarding the noise that you had experienced...More

    Reviewed 18 July 2016
    Visiting family

    This was a good value for the price. It was clean, quiet and the room was larger than most hotels. The breakfast was adequate and the pool area was very nice. I would stay here again. This location was easy to find and there were...More

    Thank Robert G
    Response from HeritageHG, Front Office Manager at Best Western Heritage InnResponded 20 July 2016

    Hello Robert, We are already excited that you are considering to stay with us again.We want to make sure that it will be like a "home away from home" experience.Our breakfast menu is different everyday, and we hope that you will be able to enjoy...More

    Reviewed 16 July 2016
    A Great Place

    I stayed here while visiting my son, who lives nearby. The room was large and very comfortable. It also had a small refrigerator and microwave. I was on an upper outside floor, which I would recommend over a 1st floor room, unless you have trouble...More

    Review collected in partnership with Best Western
    Thank Douglas W
    Response from HeritageHG, Front Office Manager at Best Western Heritage InnResponded 20 July 2016

    Hello Douglas, We really do appreciate your time on sharing your experience with us.Through this survey, you are helping us improve more on our services and keep up to our brand standard. We look forward for your next stay. Sincerely, Karen Yee

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    About
    Awards & Recognition
    GreenLeaders Silver level
    Amenities
    Top amenities
    Free High Speed Internet (WiFi)
    Pool
    Free Parking
    Breakfast included
    Fitness Centre with Gym / Workout Room
    Hotel Amenities
    Free Parking
    Breakfast included
    Multilingual Staff
    Meeting Rooms
    Business Centre with Internet Access
    Banquet Room
    Self-Serve Laundry
    Things to do
    Pool
    Outdoor pool
    Hot Tub
    Golf course
    Fitness Centre with Gym / Workout Room
    Details
    Price range
    US$101 - US$171 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms, Smoking rooms available, Family Rooms
    Details
    Price range
    US$101 - US$171 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms, Smoking rooms available, Family Rooms
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    All photos (77) 77
    Full view
    Traveller (33)
    Room & Suite (12)
    Pool & Beach (3)
    Dining (1)
    Business Centre & Event Rooms (1)
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    Questions & Answers
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    See all 4 questions
    saramonique
    25 May 2016|
    AnswerShow all 2 answers
    Response from ellyjellybelly | Reviewed this property |
    I think it is 18, but I am not sure.
    1
    Vote
    12
    Room Tips
    "Ask for a room away from the stairs to get a quieter room."
    Read review
    "First floor by the pool"
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    "select a room around the pool if you can"
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    "This hotel has outside doors with parking right in front so if you are sensitive to noise a 2nd floor room..."
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