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BEST WESTERN Heritage Inn

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1 room 2 adults 0 children
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BEST WESTERN Heritage Inn
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325 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Heritage Inn
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Showing 318: English reviews
Reviewed 16 October 2016

The hotel staff were friendly and welcoming. OK deal for the amount of money. Need some structural improvement but staff made it better. Breakfast was better than some places but will be much improved if designed a bit better with more spaces between tables. The business area was in the hallway without much privacy and no working printer. The staff...

Review collected in partnership with Best Western
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Helpful?
Thank 730rizav
HeritageHG, Front Office Manager at BEST WESTERN Heritage Inn, responded to this review

Hello, Thank you for your recent stay with us.Currently, we are planning to expand our breakfast area to have more room and space for our valued guests.We have just installed a new printer at our business center and will soon be relocated in a much convenient section of the lobby.We will continue to give you a better customer service. Sincerely,...

Berkeley, California
Reviewed 13 October 2016 via mobile

We stayed here in September and I would have given it three stars for being a good basic affordable Best Western with a nice pool in a courtyard. Last weekend was a different story. We had no wifi in our room or at the pool. When I asked the staff, they had their IT department call me. This young man...

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Helpful?
Thank JC-OMCA
HeritageHG, Front Office Manager at BEST WESTERN Heritage Inn, responded to this review

Hello JC, On behalf of our entire team, i would like to apologize for the wi-fi issue.We had contacted our internet provider and they did a test run in general for our hotel.We are hoping it will be a better stay for your next trip. I would gladly provide you a much quieter room away from the noise, as well.Your...

Walnut Creek, United States
Reviewed 10 October 2016

Good night sleep is priceless. Sometimes you just need to get away from reality or life. A quick trip may be all you need to refocus and see what is important or not. And some times all you need is a good night sleep.

Review collected in partnership with Best Western
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Thank Sherri B
HeritageHG, General Manager at BEST WESTERN Heritage Inn, responded to this review

Hello Sherri, On behalf of my team, we want to thank you for staying with us. We are glad to hear that your stay was a pleasant one. We are working very hard to make sure all our guests are satisfied with their stay. Please let us know the next time you're in town or if you have any questions...

Reviewed 8 October 2016

I've stayed at this hotel 4 times now, and twice the Wi-Fi was not available.The last time I was there, when I asked the "concierge" if she could do anything about the non-functional Wi-Fi, she instead scribbled a phone number on a piece of paper and told me to contact "tech-support". The number was for some independent computer support company...

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Helpful?
Thank john m
HeritageHG, Front Office Manager at BEST WESTERN Heritage Inn, responded to this review

Hello John M, The wi-fi connection has been updated with the internet provider and all access points are working properly as they did a test run on their end.We thank you for your concern and through this we're able to fix the issue.It is not our intention to put you in any of these trouble and we're very sorry for...

Modesto, California
Reviewed 8 October 2016 via mobile

This is a fairly quiet property a little off the beaten path. The rooms are a good size, nice TV, comfortable bed. There is a courtyard pool that gives a nice atmosphere, but not heated. If you are an Alaskan you just might enjoy it. However, it is an older property and the decor and furnishings are dated. But the...

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Helpful?
Thank Fred C
HeritageHG, Front Office Manager at BEST WESTERN Heritage Inn, responded to this review

Hello Fred C, Thank you for your time on taking this survey.We've looked into the issue that may have occured during your stay and we apologize for the trouble you had experience.All concerns was discussed and addressed to each department.We still look forward on your next trip since we are in the process of re-decorating our rooms to keep up...

Reseda, California, United States
Reviewed 27 September 2016

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Thank James G
HeritageHG, Front Office Manager at BEST WESTERN Heritage Inn, responded to this review

Boulder, United States
Reviewed 27 September 2016

Review collected in partnership with Best Western
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Thank Richard/suzanne F
HeritageHG, General Manager at BEST WESTERN Heritage Inn, responded to this review

Reviewed 20 September 2016 via mobile

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Thank BasiloMasil
HeritageHG, General Manager at BEST WESTERN Heritage Inn, responded to this review

Reviewed 14 September 2016 via mobile

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Thank Jackie L
HeritageHG, General Manager at BEST WESTERN Heritage Inn, responded to this review

Saint Paul, Minnesota
Reviewed 9 September 2016

Review collected in partnership with Best Western
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Thank Pa Dao L
HeritageHG, Front Office Manager at BEST WESTERN Heritage Inn, responded to this review

71 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Heritage Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Heritage Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Bed and a small kitchen. also near by shopping - walmart”
911sandeepg, 5 Jan 2017 | Read review
“Pick a second-floor spot in a corner, if you can get it. That should get you the lowest noise level.”
brucel872, 21 Dec 2016 | Read review
“Try to get a room towards the back, away from the main road.”
N7600BYbobb, 14 Dec 2016 | Read review
“First floor, there are no elevators”
Snakewrangler, 18 Oct 2016 | Read review
“NO ELEVATORS so if your not on ground floor you have to take the stairs...”
wockhunter, 9 Dec 2015 | Read review
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