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Hilton Concord

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Traveller (61)
Room & Suite (34)
Dining (15)
Overview
  • Excellent46%
  • Very good32%
  • Average10%
  • Poor7%
  • Terrible5%
Travellers talk about
“self parking”(39 reviews)
“claim jumper”(13 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Offers from Hilton Concord
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Concord
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,042)
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1,014 results
Traveller rating
462
322
103
73
54
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462
322
103
73
54
Show reviews that mention
All reviewsthe executive loungeself parkingclaim jumperwalnut creeknice hotelbart stationbusiness travelerbusiness tripnice stayfitness centershuttle serviceper nightfront desk staffbed was comfortableconvenient locationsan franciscofree parking
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11 - 15 of 1,014 reviews
Reviewed 5 weeks ago via mobile

A very enjoyable, comfortable stay. The hotel has a nicely decorated lobby/bar area. Our room had a very comfortable king size bed with nice pillows and every amenity needed. They served breakfast, lunch & dinner at a the hotel restaurant. The hotel had a outdoor...More

Thank VEarls
Response from Nell R, Front Office Manager at Hilton ConcordResponded 4 weeks ago

Thank you for your recent review on our hotel. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Hilton Concord. I was glad to see you were satisfied with your stay...More

Reviewed 5 weeks ago

A bit of a mix up at check in with front desk, it was resolved by talking to the supervisor. We were helped greatly by Oscar with valet, who helped us with our bags, gave us advice for parking, locations and directions !! Great and...More

Thank Artdivatrip
Response from Nell R, Front Office Manager at Hilton ConcordResponded 4 weeks ago

Thank you for the great review and rating of our hotel. Our goal is service excellence and ensuring each stay you have with us is an enjoyable one. I'm glad that the front desk staff had resolve any issues you had. I will share your...More

Reviewed 11 March 2018

Have stayed here numerous times over the last few years on business with my most recent visit taking place early March 2018. The check in staff is friendly and efficient. The common areas of the hotel are clean and inviting. Good service at the lobby...More

Thank clemens227
Response from Nell R, Front Office Manager at Hilton ConcordResponded 13 March 2018

Thank you for your recent review on our hotel. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at Hilton Concord. I was glad to see you enjoyed the majority of your stay....More

Reviewed 7 March 2018

We had a special rate, still breakfast was at a cost and parking was at a cost. Most hotels offer free parking and a free breakfast. Valet parking was nice, park your car and bring your luggage up and hang your clothes up.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Belinda 2
Response from Nell R, Front Office Manager at Hilton ConcordResponded 8 March 2018

Thank you for taking the time to review our hotel. It's unfortunate that we were unable to meet your needs during your recent stay. In regards to parking, we implemented the secure self parking for our guests to enhance security, spot availability, and improvements in...More

Reviewed 4 March 2018

The hotel has a slightly old or run down vibe. Nothing strongly to object to but not a open, light, airy feel. The hallway (6th floor) and room had a mild unpleasant smell. It was not cleaning chemicals. I did find that my sinuses stuffed...More

Thank Scott W
Response from HiltonConcord, Front Office Manager at Hilton ConcordResponded 5 March 2018

Thank you for taking the time to provide feedback for your recent visit with our hotel. Please accept our sincere apologies for the difficulties you experienced with the mechanical deficiencies you experienced with our room, and lack of response from our Front Desk. Please rest...More

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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$132 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$132 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (61)
Room & Suite (34)
Dining (15)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
egsmith4
30 May 2017|
AnswerShow all 5 answers
Response from Rawa13 | Reviewed this property |
Unless you need a car to travel locally, BART is the best option. Actually, you can rent a car locally, if required.
1
Vote
winsip133
1 July 2014|
AnswerShow all 2 answers
Response from HiltonConcordCA | Property representative |
Hilton Concord is pleased to be a Pet Friendly hotel, where your fur family is welcome! We do have a $50 pet fee (per pet, per stay). Kids don't eat free, but we do offer 50% off our regular Hilton Buffet price for kids... More
0
Votes
Room Tips
"Keep a backup of your reservation in case you need to resolve problems with your room purchases!!"
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"Get a room on the 11th floor if you can"
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"eighth floor is quiet and kind bed comfortable"
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"Find that noise from the courtyard can sometimes can be heard in the rooms facing it."
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